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  • Reminder- nominations to the AFHTO Board of Directors close July 3, 2020

    Reminder- nominations to the AFHTO Board of Directors close July 3, 2020

    Dear AFHTO members,
     
    Are you interested in serving on the AFHTO Board of Directors? The governance committee of AFHTO’s board invites anyone who works within an AFHTO member organization to apply. We are looking for strategic and emerging leaders to help shape the future of interprofessional team-based care in Ontario!  

    Please share this call for nominations with all who work in your team.

    Six (6) positions are to be elected for a 3-year term on the 14-member board. The AFHTO by-laws call for balanced representation on the board to include the various forms of governance, the regions of the province, and the mix of the professions working within FHTs, NPLCs, and other interprofessional models of primary care.

    Given the composition of the continuing board members, priority for the directors to be elected will be given to candidates who are:

    • Interprofessional health care providers (IHPs), especially those working in mental health and addiction;
    • Board members, especially community members in the position of Chair of the Board; or
    • Experienced in finance, including accreditation as a financial professional (e.g. CA, CPA, CMA).

    To apply:

    The governance committee will review all applications to assist the board in determining the slate of candidates to recommend to the AFHTO membership for ratification at the annual general meeting.

    • Nominees will be informed of their status by September 23, 2020.
    • The slate will be presented to the members at the annual general meeting, which is scheduled for:

    Thursday, October 8, 2020
    9:00 a.m. to 10:00 a.m.
    (More details to follow)

     

    Sincerely,

    Tom Richard signature

     

     

     

    Dr. Tom Richard
    Chair, AFHTO Board of Directors

  • How STAR FHT doctor’s videos help navigate COVID-19 pandemic

    CBC article published June 24, 2020

    By Desmond Brown

    The COVID-19 pandemic has turned Stratford-based family physician Sean Blaine into an internet sensation of sorts — as a YouTube commentator offering tips to navigate the health emergency.

    Blaine says he has “a couple of ideas on how we can get through this thing together.” He has been sharing his views on why masks are an essential part of public health practice and why everyone should always have one at the ready.

    According to Blaine, the whole thing started because he was disappointed in the response to COVID-19.

    ‘Too late’

    “It began in April or so right in the heat of the pandemic. I was talking with a friend and … I was just frustrated because it felt like we were just kind of always behind it, always too late with everything we were doing,” Blaine told CBC News.

    At that time, he said the only reasonable exit strategy for dealing with the pandemic is to adopt widespread immunity testing to determine who among us possesses the required antibodies to keep the virus at bay.

    “I was feeling helpless and frustrated, and I remember one day I was on the phone chatting with a friend. I heard at the time that there were some Canadian companies that were developing some serological tests or immunity tests and I thought the government should just pour money into this.

    “I was ranting on the phone with my friend and he said … I want to film you doing this,” Blaine added.

    The rest, as they say, is history.

    With the help of documentary producer Craig Thompson, Blaine has been making short videos designed to help people protect themselves and others from COVID-19.

    The latest video, Matter of Masks, was posted on June 19. Within a week it amassed nearly 20,000 views.

    Positive reaction

    Based on the viewer comments, people appreciate what Blaine is doing.  

    “This is a clear message. Thank you Dr Blaine,” Dorothy Byrne-Jones wrote.

    “And yes carry a mask with you … Remember it is not about making a fashion statement. You don’t need to have one to match what you are wearing.”

    Meanwhile, Anne Anderson said the public should know, “my mask protects you, and your mask protects me,” and if everyone has a mask, we are all protected.

    “Thanks for this, but people who won’t wear one believe they don’t need to because they are not sick or they are young … People still have it in their head that a mask doesn’t protect them and that’s all they care about,” Anderson added.

    “We have the ability to know whether people are immune to this disease or not, and that’s our ticket to de-escalating the measures we’re in and getting our economy back on track,” Blaine said.

    “Let’s solve the problem here and then share it with the rest of the world.”

    Read the full article here.

  • Temporary Pandemic Pay Update

    Dear Executive Directors and Admin Leads,

    Please find attached the following update documents on pandemic pay:

    While broad primary care is not included, just a reminder that eligibility of workers does include those primary care team members that are redeployed to the COVID-19 Assessment Centres and other eligible workplaces (i.e. hospitals, long-term care homes, retirement homes).  As noted in the documents:

    • Staff member redeployed from an ineligible employer to an eligible employer (e.g. Family Health Team to hospital) will be paid by the home employer. Funds will be paid to the receiving employer who will provide funds to the home employer, under agreement.

    Eligible workplace employers will not be responsible for paying redeployed workers through their allocations for pandemic pay. Workers’ home employer (the organization from which they were originally deployed, i.e. their FHT or NPLC) will facilitate pandemic pay payments using the records provided by the eligible workplace employer for administration and reconciliation purposes. These records must include the following details for each eligible worker:

    • Number of worker hours eligible for pandemic hourly pay
    • Number of worker hours eligible for lump sum pay
    • Any applicable attestations in support of the above

    Please connect with your eligible workplace employer (hospital, long-term are home, retirement home, or public health unit) for the record template that they are using for reconciliation purposes for any redeployed staff.

    We are seeking clarity on how funds will be deployed to those fully FHT-run Assessment Centres, but you can send an email to MOH.PPInquiries@Ontario.ca for direction in the meantime.  A reminder that temporary pandemic pay is from April 24th to August 13th, 2020.

    If you have specific details or need further clarity you can connect with the Ministry at MOH.PPInquiries@Ontario.ca or contact us at info@afhto.ca

  • Bits & Pieces: members win Future Innovator Awards, AFHTO directors needed & more

    Bits & Pieces: members win Future Innovator Awards, AFHTO directors needed & more

    Your Weekly News & Updates


    In This Issue  
    • Members win Future Innovator Awards
    • Reminder – nominations to the AFHTO Board of Directors open until July 3, 2020
    • Governance and leadership tools, resources and supports
    • Updated memo from OH, free phone outreach support for older adults and other updates
    • AFHTO’s Submission on Bill 175 – Connecting People to Home and Community Care Act, 2020
    • Discounts for CIHI Education Sessions
    • OCFP seeking Physician Connector
    • Upcoming events regarding shared governance and more

     

     


    Members win Future Innovator Awards

    The Change Foundation’s Future Innovator Awards

    The Change Foundation’s Future Innovator Awards recognizes six people, teams and/or organizations who have a strong vision for positive change for patients and caregivers and have the potential to make notable impact going forward. Members and member-affiliated organizations and individuals were recipients, including:

    Find out more about the awards here.


    Reminder – nominations to the AFHTO Board of Directors open until July 3, 2020

    Are you interested in serving on the AFHTO Board of Directors? The governance committee of AFHTO’s board invites anyone who works within an AFHTO member organization to apply. Priority for the directors to be elected will be given to candidates who are:

    • Interprofessional health care providers (IHPs), especially those working in mental health and addiction;
    • Board members, especially community members in the position of Chair of the Board; or
    • Experienced in finance, including accreditation as a financial professional (e.g. CA, CPA, CMA).

    Deadline is July 3, 2020. Find out more here.


    Governance and leadership tools, resources and supports

    Library

    Recently we reminded you about all the QI resources available on our site. Now we’re doing the same for governance and leadership. We know you’re exposed to so much information every day we thought a refresher would be welcome. Apart from recent examples like the Business Continuity Toolkit, they include tools, resources and training.

    See the list here.


    Updated memo from OH, free phone outreach support for older adults and other updates

    Resources and updates released within the last week include:

    • Update #5_Health System COVID-19 Response-from Matt Anderson, CEO, Ontario Health
    • TALK2NICE- poster and bulletin– free, nationwide over the phone outreach support service connecting older adults and disabled persons with social workers and social work students from the National Initiative for the Care of the Elderly

    We continue to update several pages on our site with resources and news:


    AFHTO’s Submission on Bill 175 – Connecting People to Home and Community Care Act, 2020

    On June 17 AFHTO presented its submission to the Standing Committee on the Legislative Assembly on Bill 175: Connecting People to Home and Community Care Act, 2020. Our key recommendations are:

    1. Delay the passage of Bill 175, Connecting People to Home and Community Care Act, 2020
    2. Embed care coordination in primary care
    3. Supporting the patient’s journey through the health and social system with one patient record

    Read more here.


    Discounts for CIHI education sessions

    AFHTO members may be eligible for Canadian Institute for Health Information (CIHI) Non-Core Plan: Price A education sessions. Potential users can request assessment for eligibility by contacting help@cihi.ca before creating their profile on CIHI’s site.


    OCFP seeking Physician Connector

    In preparation for launching their Mentoring Program for Mental Health, Addictions and Pain, the OCFP is recruiting a Physician Connector. Deadline July 6, 2020.


    Health Care of Adults with Intellectual and Developmental Disability during the COVID-19 Pandemic: What Are We Learning and What’s Next? June 23, 2020

    Includes Dr. William F. Sullivan, St. Michael’s Hospital Academic FHT today at noon. Register here.


    Lunch & Learn: Social Prescribing in Research, June 24, 2020

    Hosted by the Alliance for Healthier Communities. Register here.


    Shared Governance: Working together to enable people-centred Integrated Care, June 24, 2020

    Integrated Care Virtual Community session. Find out more here.

  • AFHTO Members win Future Innovator Awards

    AFHTO Members win Future Innovator Awards

    The Change Foundation’s Future Innovator Awards

     

    The Change Foundation’s Future Innovator Awards recognizes six people, teams and/or organizations who have a strong vision for positive change for patients and caregivers and have the potential to make notable impact going forward. Members and member-affiliated organizations and individuals were recipients, including:

    Find out more about the awards here.

  • Connecting People to Home and Community Care Act, 2020 (Bill 175) – AFHTO’s Submission

    On June 17, AFHTO presented its submission to the Standing Committee on the Legislative Assembly on Bill 175: Connecting People to Home and Community Care Act, 2020. Our key recommendations are:

    1. Delay the passage of Bill 175, Connecting People to Home and Community Care Act, 2020Delay the passage of Bill 175, Connecting People to Home and Community Care Act, 2020 until the findings of the LTC commission and investigation are completed and the challenges to the pandemic response are detailed, including how care was or was not provided in people’s homes or in the community.
    2. Embed care coordination in primary care– We recommend the relationship between primary care and home and community care be strengthened by transitioning the function and associated resources of care coordination to primary care. This will bring greater efficiency and patient-centredness to care. Care will be integrated, allowing for seamless transitions of care for patients. It will reduce duplication and inefficiencies in the care coordination process and allow for more flexibility and integration in care planning. Patients will move through the system and providers with a single care plan, and outcomes will improve due to greater continuity and coordination of person-centred care.
    3. Supporting the patient’s journey through the health and social system with one patient record– The role of a care coordinator needs to be less administrative in nature and more systems related. What is critical is care coordination as a function and a role that will support the patient through the complex health and social systems. That individual needs to be a member of a team who works with the patient and the team as a system navigator for both health and social care, using the same electronic medical record to ensure one fulsome patient story.

    Read the full document here

     

    Input on proposed regulations 

    AFHTO and OCFP Response to Proposed Home and Community Care Regulations Related to the Connecting People to Home and Community Care Act

    AFHTO’s feedback on proposed Home and Community Care Regulations – July 2021

     

  • Bits & Pieces: patient engagement in FHTs case studies, free iCBT & more

    Bits & Pieces: patient engagement in FHTs case studies, free iCBT & more

    Your Weekly News & Updates


    In This Issue  
    • Patient and family engagement in primary care case studies
    • Free internet-based cognitive behavioural therapy programs
    • Are teams in scope for the PPE Data Collection/ CSE Survey?
    • Team-based care supporting patient communities through COVID-19 slides and recording
    • New resources for re-opening, stress, grief, and bereavement support and more
    • United Way Halton and Hamilton wants to help you scale social prescribing- June 23
    • Upcoming events regarding virtual care for chronic respiratory disease and more

     


    The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities

    Patient and family engagement in primary care case studies

    On Thursday, June 11, The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities, a case study report featuring three FHTs. The report finds twenty key lessons in 5 categories- launching, recruiting, operating, relationships and sustaining.

    Teams featured:

    Find out more here.


    Free internet-based cognitive behavioural therapy programs

    The Government of Ontario is offering a variety of free mental health resources that they can access online. This includes internet-based cognitive behavioral therapy (iCBT) programs, such as AbilitiCBT, by Morneau Shepell, and Beacon Digital Therapy by MindBeacon.

    To access these supports, visit covid-19.ontario.ca. If you’re interested in learning more, please visit our site.


    Are teams in scope for the PPE Data Collection/ CSE Survey?

    On Tuesday, June 9 EOC Operations sent an email titled “Important Update on the Minister’s Order and Direction on PPE Data Collection/ CSE Survey”. We sent a copy to all EDs and Administrative Leads on Wednesday, June 10.

    As mentioned in April, teams are encouraged to collaborate with the FHO and FHN to submit a survey together. Multiple sites should be included within one survey. If the FHO/FHN teams can’t collaborate with the FHT then when the FHT submits the survey they should clearly identify that the data included is only for the FHT staff.

    Each location is to track individually, but everything is to be submitted in one document. Use the Excel document and make a tab at the bottom for each site (copy and paste the chart into each tab). One tab should be for the FHT and then each FHO/FHN has its own additional tab. If you have any questions, please email info@afhto.ca.


    COVID innovations webinar June 2020

    Team-based care supporting patient communities through COVID-19 slides and recording

    On Thursday, June 11 we presented the Team-Based Care Supporting Patient Communities Through COVID-19 webinar. Slides and video are now available on our site.

    Interested in sharing initiatives your teams are a part of? Email us at improve@afhto.ca.


    New resources for re-opening, stress, grief, and bereavement support and more

    Resources released within the last week include:

    We continue to update several pages on our site with resources and news:


    United Way Halton and Hamilton wants to help you scale social prescribing- June 23

    United Way Halton and Hamilton is interested in helping to scale social prescribing in a coordinated way in their region. They are hosting a webcast on social prescribing on June 23 at 1 pm to start the conversation, with the hopes of convening interested key stakeholders for roundtable discussions following this webcast. Register here.


    Ensuring Appropriateness and Quality in Cancer Care During the COVID-19 Pandemic, June 17, 2020

    Join Choosing Wisely Canada for their Weekly Virtual Gatherings during COVID-19. This week they’re discussing how to apply resource stewardship principles to contribute to safe and quality cancer care during this time.
    Register here.


    Delivering Virtual Care to Manage Chronic Respiratory Disease: Tips for Healthcare Providers, June 17, 2020

    Discuss benefits and challenges, clinical tools and resources, barriers, and practical tips for providing virtual care for chronic respiratory disease. Register in advance.


    Social Prescribing in Practice Lunch & Learn, June 17, 2020

    Continue the conversation on Social Prescribing with the Alliance for Healthier Communities in this follow-up webinar.
    Learn more here.


    Digital Solutions: Adoption, Adaptation and their role in post-Covid19 health and social care delivery, June 18, 2020

    Join IFIC to discuss the balance between keeping people at home and in the community without adversely deferring necessary health services to those who need it. Learn more here.


    An opportunity to re-evaluate high value care and clinical preventive services, June 18, 2020

    Join this CFPC webinar as part of the COVID-19 Pivots. Learn more here.

  • Patient and Family Engagement in Primary Care: Case Study Report

    On Thursday, June 11, The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities,a case study report featuring 3 Family Health Teams. The report finds twenty key lessons in 5 categories- launching, recruiting, operating, relationships and sustaining.

    Teams featured:

    • Peterborough Family Health Team– one of the pioneers of advisory councils. Peterborough is a city of just more than 80,000 people about 125 kilometres northeast of Toronto. Because the FHT also serves surrounding Peterborough County, the team has a total of 111,000 patients on its roster and a budget of $11.2 million. There is an estimated 8,000 residents who don’t have a primary care provider locally; the team has opened two nurse-led clinics to serve them and summer residents from nearby cottage country, with one of the clinics providing virtual care. Efforts to create its patient council have been carefully thought out and focused on balanced representation.
    • St. Michael’s Academic Family Health Team– The team serves 46,000 people in a catchment area that encompasses both the city’s poorest neighbourhoods and some of its wealthiest. Forty per cent of its patients were born outside of Canada and 8% have immigrated in the past 10 years. Just over a third of patients own their homes, 5% are “marginally housed” and 30% live below the low-income cut off. Involving members of vulnerable communities and trying to ensure an equal voice to all have been among the challenges it has worked on.
    • Dufferin Area Family Health Team– just northwest of the Greater Toronto Area. It serves some 48,000 patients, who are spread over several communities including former small towns that are transforming into suburbs — some with a high percentage of visible minorities, others not — as well as rural residents who may struggle to make ends meet. As a result, accurate representation of the population has been a concern.

    Read the full report here.

  • Free iCBT programs supported by the Ontario government during the COVID-19 Pandemic

    Shared by the Canadian Mental Health Association, Ontario

    As the COVID-19 pandemic continues to impact daily life for Canadians, mental well-being remains a strong focus. With the province slowly loosening restrictions and businesses starting to re-open, we’re seeing heightened anxiety around returning to work, fear of a second wave of the virus, and uncertainty about returning to normal social behaviours.

    The Government of Ontario continues to support Ontario residents by offering a variety of free mental health resources that they can access online. This includes internet-based cognitive behavioral therapy (iCBT) programs, such as AbilitiCBT, by Morneau Shepell, and Beacon Digital Therapy by MindBeacon.

    Both iCBT programs, which offer guided support by professional therapists, can help people develop skills and strategies to address symptoms of mild to moderate anxiety and/or depression. The programs are also available in English and French. 

    To access these supports, go online to covid-19.ontario.ca. If you’re interested in learning more, please refer to the attached program materials. 
     

    For more information:

     

     


    FOR OTHER MENTAL HEALTH RESOURCES DURING THE COVID-19 PANDEMIC, CLICK HERE.
  • Bits & Pieces: Dr. Rueben Devlin, June 11 webinar, COVID-19 Innovation grants & more

    Bits & Pieces: Dr. Rueben Devlin, June 11 webinar, COVID-19 Innovation grants & more

    Your Weekly News & Updates


    In This Issue  
    • Dr. Rueben Devlin, Chair of the Premier’s Council, has passed
    • Team based care supporting patient communities through COVID-19 webinar
    • COVID-19 Innovation grant program
    • Member renewal – you can now send in your cheques!
    • COVID-19 in Ontario – A Focus on Diversity: Public Health Ontario report
    • Phase two, resources for re-opening, more details in situation report #135 and more
    • EMR communities of practice transition to OntarioMD – update
    • Coping with COVID-19: support for frontline health care workers
    • Ambulatory care residency for pharmacists
    • Ontario Health survey: COVID-19 response
    • Upcoming events hosted by Lung Health Foundation and more

     


    Dr. Rueben Devlin

     

    Dr. Rueben Devlin, Chair of the Premier’s Council, has passed

    We’re saddened to hear of Dr. Rueben Devlin’s passing. Dr. Devlin was appointed as Special Advisor and Chair of the Premier’s Council on Improving Health Care and Ending Hallway Medicine in June 2018.

    You can learn more about his life and legacy here.

     

     

     

     

     


    Team based care supporting patient communities through COVID-19 webinar

    Team-Based Care Supporting Patient Communities Through COVID-19 Webinar

    This Thursday, June 11, 2020, we will be hosting a webinar to share initiatives teams are currently doing to help support patients in their communities during COVID-19. Learn from these teams about how they created virtual care communities, helped long-term care homes, engaged with patients via social media and much more! Teams that will be presenting are South East Toronto FHT, Brockton Area and Kincardine FHTs, Arnprior & District FHT, North Renfrew FHT, West Champlain FHT,  Petawawa Centennial Family Health Centre and Madawaska Valley FHT. Register here for the webinar!


    COVID-19 innovation grant program

    Joule’s COVID-19 innovation grant program is providing up to $1,000,000 in flexible funding to CMA members working on innovative solutions – with each initiative eligible for up to $200,000 in funding.

    Their focus areas are:

    • Supporting and protecting the physical and mental health and well-being of front-line health care workers;
    • Improving access to care during the COVID-19 pandemic; and
    • Addressing the social determinants of health and improving health equity for vulnerable populations affected by the pandemic.

    As long as there is a CMA member on your team, you’re eligible to apply. Deadline June 21.


    Member renewal – you can now send in your cheques!

    Thank you to the teams who have checked in regarding sending cheques for member renewal. While we still encourage teams to pay via electronic means if they can, we are now accepting cheques again.

    Since Canada Post is experiencing delays, we have extended the deadline to July 31. Please don’t delay as access to resources, benefits and members-only updates will be cut off after this date. If you have any questions, please feel free to email info@afhto.ca.


    COVID-19 in Ontario – A Focus on Diversity: Public Health Ontario report

    On June 1, Public Health Ontario released Enhanced Epidemiological Summary COVID-19 in Ontario – A Focus on Diversity . Findings included that people living in the most diverse neighbourhoods were also more likely to experience severe outcomes (hospitalizations, ICU admissions and deaths) than people living in the least diverse neighbourhoods:

    • hospitalization rates were four times higher;
    • ICU admission rates were four times higher; and
    • death rates were twice as high.

    Read the full report here.

    Per a related Globe and Mail article, until recently:
    “You couldn’t really go after the general public and test within the context of communities,” said Tia Pham, lead physician at the South East Toronto Family Health Team and one of the co-ordinators of MGH’s assessment centre in Crescent Town.


    Phase two, resources for re-opening, more details in situation report #135 and more

    Yesterday the province announced that 24 out of the province’s 34 public health units will be permitted to move into stage two as of Friday, June 12, 2020. You can also read H+K’s insight note for more details.

    We added a new Resources for Re-opening page and we continue to update several pages on our site with resources and news:


    EMR communities of practice transition to OntarioMD – update
    The EMR communities of practice (CoP) transitioned from AFHTO to OntarioMD effective March 31, 2020. It is important that if you wish to participate in any Community of Practice you fill out this form to receive meeting invites and updates about the community. You will also be added to the eMailDodo lists.

    The form only takes a few minutes to complete.

    If you have any problems or concerns, please feel free to reach out to nancy.gunn@ontariomd.com.


    Coping with COVID-19: support for frontline health care workers

    Message from the Mental Health and Addictions Centre of Excellence at Ontario Health
    MHACoE@ontariohealth.ca

    Health and community care workers across Ontario are showing incredible strength through the COVID-19 pandemic. But even the strongest among us need help sometimes. For health and community care workers, stress, anxiety, exhaustion, and compassion fatigue are all normal responses in this pandemic. It’s ok to say it: this is really hard. And it’s ok to seek support to help with coping.
     
    Five hospitals have partnered with the Ministry of Health and the Mental Health and Addictions Centre of Excellence at Ontario Health to provide confidential support, including access to iCBT. Frontline health and community care workers from across the province can self-refer online or by phone to any of the five hospital access points below:

    *Les travailleurs de la santé désirant leur premier contact et leur évaluation en français sont invités à remplir le formulaire en ligne du Centre de santé mentale Royal Ottawa.
     
    Health and community care workers from across Ontario can access more information on mental health support here.


    Ambulatory care residency for pharmacists

    The University of Waterloo/Centre for Family Medicine Family Health Team residency program is fully accredited and aims to produce pharmacy practitioners who are well equipped to provide exemplary patient care in ambulatory care practice settings.

    The Centre for Family Medicine (CFFM) Family Health Team in Kitchener is the primary teaching site but required rotations also include Grand River Hospital (GRH), and the School of Pharmacy at the University of Waterloo. Find out more here.


    Ontario Health survey: COVID-19 response

    Ontario Health is gathering lessons learned about our COVID-19 response to-date and invite you to complete this brief survey by Monday, June 15th to provide them with your input.

    This 4-question survey will help to inform future planning. They will also be conducting focus group discussions, and in collaboration with the Ministry of Health, based on what they learn.


    Leveraging Virtual Technology to Ensure Seamless Transitions in Care for Patients Living with Chronic Conditions, June 10, 2020

    Hosted by Lung Health Foundation. Register here.


    COVID-19 Virtual Town Hall with Kawartha Lakes Health Leaders, June 11, 2020
    Join this virtual town hall with the City of Kawartha Lakes healthcare leaders. Learn more here.


    Delivering Virtual Care to Manage Chronic Respiratory Disease: Tips for Healthcare Providers, June 17, 2020

    Hosted by Lung Health Foundation. Register in advance.


    Approaches to Advance Care Planning and Goals of Care Conversations, June 15, 2020

    Discuss approaches to ACP and Goals of Care conversations and gain awareness of Person-Centered Decision-Making.
    Learn more here.