QI in Action eBulletin #98: Team-Based Care Supporting Patient Communities Through COVID-19

In this Issue:

• Team Based Care Supporting Patient Communities Through COVID-19 Webinar

• Virtual Visits: Beginning to End Q&A Document

• QI Resources

Team-Based Care Supporting Patient Communities Through COVID-19 Webinar

On June 11, 2020 (12-1pm EST) AFHTO, in collaboration with 3 primary care teams, will be hosting a webinar to share initiatives teams are currently doing to help support patients in their communities during COVID-19. Learn from these teams about how they created virtual care communities, helped long-term care homes, engaged with patients via social media and much more! Teams that will be presenting are South East Toronto FHT, Brockton Area and Kincardine FHTs, Arnprior & District FHT, North Renfrew FHT, West Champlain FHT, Madawaska Valley FHT and Petawawa Centennial Family Health Centre.

Register here for the webinar!

We have also created a table highlighting the great work teams are doing! Help us grow this list by emailing improve@afhto.ca to share what your team is doing.

Let’s make this into a webinar series! Email us at improve@afhto.ca to share what your team is doing. You may be featured in an upcoming webinar!

Virtual Visits Q&A Document – One on One & Group Visits

On Wednesday, May 20 we held a discussion around virtual visits (one on one & group) with our expert panel. Panelists went through multiple components of how to conduct a virtual visit and a Q&A portion.

The recording, slide deck and Q&A document for the webinar are available here. As a follow up AFHTO and the panelists have created a Q&A document for a few questions that were not covered such as:

• How are providers conducting phone call visits remotely?
• Is it necessary to repeat consent at every virtual visit?
• How do you obtain consent for group programs?
• What Mental Health Programs are being run virtually and open to the public?
• What platforms are teams using for secure messaging?

QI Resources
Below are measurement and quality-related tools, resources, slides, and videos. You can flag these emails or bookmark the related posts, so they will be easy to find for future reference.

• AFHTO’s Partnered Supports for Chronic Pain and Addictions Resources
• Breast Cancer Screening
• Dementia
• Deprescribing initiatives in Primary Care
• How can teams help meet the e-service needs of patients?
• More tools for continuous improvement
• Palliative Care Matters
• Primary Care Virtual Community High Impact Action Items
•  QIDS-ESSENTIAL: The Making & Meaning Of The Quality Improvement Decision Support Program
• QIP change ideas for 2020/2021

• Quality Improvement on the Go During COVID-19

• Shift to Virtual Care: Primary Care Response to COVID-19

• Standardized EMR Queries
  • EMR Tools and Queries for Phone Encounters for 7 Day Follow Up
  • Childhood Immunization Queries
  • Patients Served Queries
  • Smoking Status Complete Queries

In Case You Missed It: Check out eBulletin #97 or other back issues here!
Questions? Comments? Contact us at improve@afhto.ca.