QI in Action eBulletin #95: Made-In Ontario High Impact Actions in Primary Care
In this issue Primary Care Virtual Community High Impact Action Items Local Change Ideas Upcoming Webinars Primary Care Virtual Community: The primary care virtual community is Ontario’s novel collaborative designed to unleash the power of primary care in health system change. As a community, they have co-defined a list of High Impact Actions that are […]
QI in Action eBulletin #94: Quality and Measurement New Beginnings

In this issue Moving Forward with AFHTO’s Quality Agenda Formation of the Quality Improvement in Primary Care Council Mental Health and Addictions Support Support for Teams Tools and Resources (including standardized EMR queries) Webinar videos and slides (including opioid stewardship) Workshops, events and presentations (including focus on follow up) Upcoming Webinars Moving Forward with AFHTO’s […]
AFHTO members leading Ontario Health Teams
Originally published Jul. 30, 2019. Last updated Dec. 4, 2019 On July 18, 2019, the Minister of Health, Hon. Christine Elliott, hosted a town hall to provide an update on the next steps for becoming an Ontario Health Team (OHT) for those who completed a self-assessment. With more than 150 submissions received, OHTs are being […]
Professional communication networks may improve job satisfaction in primary care: study
Professional communication networks — described by researchers as “face-to-face interaction about patient care among the health care professionals in a primary care team” — may improve job satisfaction, according to survey results published in Annals of Family Medicine. “Team-based care is the cornerstone of relationship-centered health care for patients with chronic illness,” Marlon P. Mundt, […]
Collaborative Governance Case Studies: How Collaborative Are You?
Collaborative governance is simply multiple boards partnering together to collectively achieve results for shared communities and/or stakeholders. Read these case studies to learn how two FHTs took a differing approach to collaborative governance, and learn where your board falls on the spectrum of collaboration.
IHP Communities of Practice
The IHP CoPs are are a member-driven initiative, led by dedicated IHP volunteers from teams across the province. They provide resources, advice and opportunities for your staff, helping them improve their performance which in turn benefits the whole team. Benefits of participation in a community of practice: Online community of primary care professionals working in similar […]
Managing Medication as a Team
On November 17th, 2017, 75 interprofessional health-care providers from across Ontario came together to share their knowledge and experiences in order to spread innovative practices in team-based medication management across the province. The workshop was organized around four core themes: Managing polypharmacy and deprescribing Medication management to support transitions in care Medication management for chronic […]
Coordinated Care Plan Template Revised
Health Quality Ontario has launched a newly revised coordinated care plan (CCP) template. Using Quality Improvement methodology, they worked with system partners to review the current CCP template, aligning the updated content with innovative practices. The goal of this refresh is to increase patient engagement by focusing on patient values, wishes, and concerns and by […]
Case Study: Embedding Care Coordinators in your team
AFHTO, in partnership with the Osborne Group, has prepared a case study for AFHTO members which looks at how five Family Health Teams (Mount Forest FHT, Sunnybrook Academic FHT, City of Lakes FHT, Guelph FHT,* and South East Toronto FHT) have effectively embedded the Care Coordinator role within primary care. Their advice to other primary care teams, and the lessons they […]
Social Workers and Social Service Workers Professional Development Fund
Ontario has launched a special two-year pilot project to provide financial assistance (up to $300 per year) for professional development activities completed by social workers and social service workers. Seminars, online courses, conferences and more are eligible for reimbursement. Training that supports the province’s priorities to care for vulnerable populations and their complex needs will […]