Patient and Provider Surveys

Below are examples of patient and provider experience surveys from various family health teams. When using a survey, please remember to acknowledge the team that created it.  Patient Experience Surveys Summerville Family Health Team 2022 Patient Experience Survey Provider Experience Surveys BCFHT Provider Experience Survey WCFHT Staff Engagement Survey CHFHT Provider Experience Survey

EMR Communities of Practice Transition to OntarioMD

Originally posted March 31, 2020, updated on April 3, 2020. Dear AFHTO EMR CoP Members,  As many of you are aware the EMR communities of practice (CoP) will be transitioning from AFHTO to OntarioMD effective March 31, 2020. AFHTO would like to thank all members for their continuous support and participation. We would also like […]

Bits & Pieces: Digital health toolbox and virtual care webinars & more

Christy MacDonald, Clinical care coordinator, Central Lambton FHT

Your Weekly News & Updates In This Issue   Digital health toolbox webinar Nov. 28 Increasing access to patients through virtual care visits webinar Dec. 10 Members’ stories QIDS-ESSENTIAL: the making & meaning of the Quality Improvement Decision Support program Happy Nurse Practitioner Week Primary Care Virtual Community Upcoming events on Digital health and technology […]

Moving beyond measurement to improvement: How can we do that?

Now, more than ever, we need to show the value of team-based primary care. Your team can help by sharing your stories via AFHTO’s QI enablers study. AFHTO members have gained the respect of many through their high and ongoing participation in D2D.  It is not enough to just measure, though. The next step is […]

Information to Action

Information to Action is a collection of resources and tools that teams can use to start improving the quality of care they deliver now. Through Information to Action, we will provide dedicated support to teams interested in using the momentum of D2D to move from measurement to improvement. It is also meant to teach us what […]

Participate in the QI Enablers Study

Five iterations of D2D data show that some teams tend to improve more over time compared to others. AFHTO members want to know what some of the “tricks of the improvement trade” are so they can try them out in their own teams. This QI enablers study is aimed at learning more about what makes […]

Building Collaboration: Case Study based on QIDS Partnerships

Patients First calls for collaboration across subLHIN regions. It also calls for spreading measurement for quality improvement and performance monitoring. AFHTO members’ experience in building QIDS partnerships (about 150 AFHTO member organizations are actively involved) provides a foundation for both these objectives. These QIDS partnerships have been a critical ingredient in the advances AFHTO members […]

EMR Data Management Committee (EMR-DM)

The purpose of the EMR Data Management (EMR-DM) subcommittee is to facilitate improvement of quality of care through the implementation and enhancement of EMR data management tools by: Guiding the development of a working knowledge base of functionality requirements and utilization strategies, Prioritizing issues identified, And leveraging relationships with vendors and supply chain partners to […]

Indicators Working Group (IWG)

The working group, essentially a sub-committee of the QIDS Steering Committee (QSC) informs the development and implementation of indicators, processes and principles for measuring, reporting and ultimately driving continued high performance in primary care. Terms of Reference Membership List and Contact Information

Quality Steering Committee (QSC)

Within a framework of policies and priorities established by AFHTO board, QSC sets specific project priorities and objectives to demonstrate the value of team-based primary care and ultimately improve the quality of care delivered QSC Terms of Reference Revised April 2019 QSC Members LIST     Revised July 2021

Do you really know what QIDSS can do? Watch the Video for ideas

This short video highlights a just few of the activities QIDSS (Quality Improvement Decision Support Specialists) provide but not all of the range of skills and competencies that can be taken advantage of. QIDSS are flexible. They do different activities for diverse teams depending on where the team is on their Quality Improvement (QI) journey.  It’s […]

QIDS Privacy Resources

Thanks to 102 members who participated in the “Overcoming privacy issues in partnership agreements” webinar led by Kate Dewhirst of DDO.  If you were unable to participate or want to review it click here to access the entire webinar. Also posted are: Presentation (slide deck): Overcoming privacy issues in partnership agreements (PDF) The QIDS Privacy Toolkit (PDF) A […]

QIDS Innovation Fund: First Projects Approved

The QIDS Innovation Fund is intended to create and test ways to advance measurement and improvement capacity, and from this, enable all members to benefit from better tools, knowledge and capability.   AFHTO members responded to the invitation to apply with 18 proposals that addressed these goals and then some! The AFHTO Board would like […]

QIDS Update 2013-11-26: EMR Landscape Report + QIDS Innovation Funding

REMINDER:  Opportunity to apply for QIDS Innovation Funding A few days ago AFHTO announced the availability of $95,000 in QIDS Innovation Funding. Note that this one-time opportunity is very time sensitive. Interested applicants will need to notify Tim Burns (tim.burns@afhto.ca) of their intent to apply by December 6, 2013. This initiative will serve as a […]

QIDS Innovation Fund – notice of intent to apply due by Dec. 6

Submission Process and Guidelines Funds available: Approx. $95,000. It is anticipated that three to five projects will be supported.   Target: AFHTO member led projects that align with the goals of the QIDS strategy.  Funding can be used for new initiatives or to expand the scope of existing projects.   General Principles: AFHTO is very […]

QIDs Implementation Update-2013-10-10

Highlights: Members named to the Quality Improvement Decision Support Steering Committee (QSC) Arrival of the first QIDS Specialists and the Provincial QIDS Team Steps underway to improve information and knowledge exchange with EMR Vendors, including EMR user sessions at the AFHTO 2013 Conference Community of Practice for Decision Support Team Members is being established ACTION […]

QIDS Resource Documents

QIDS Program Background Frequently Asked Questions Slide deck from Aug.21, 2013 Town Hall Terms of Reference – Quality Steering Committee Membership List – Quality Steering Committee Terms of Reference – Indicators Working Group Terms of Reference – EMR Data Management Committee Recommendations on the Optimal Configuration of the Quality Improvement Decision Support Specialist (QIDSS) Role […]

QIDS Program: Links to information from Aug.21 “Town Hall”

Yesterday’s interactive QIDS Program “Town Hall” was an opportunity to share information and gather input.  Participants raised questions concerning sharing of QIDS Specialist positions, costs, and lines of accountability among other issues.  These questions and others are posted on a “Frequently Asked Questions” document that will be updated from time to time as new information […]

FHTs are moving forward with QIDS partnership agreements and Specialist Recruitment

Family Health Teams have now received their 2013/14 funding packages. AFHTO is very pleased that funding for 34 full time equivalent Quality Improvement Decision Support (QIDS) Specialist positions has been confirmed for 33 “Host” FHTs.  Up to 110 additional FHTs will have access to QIDS Specialist support and expertise through partnership agreements with Host FHTs. […]

Quality Improvement Decision Support Program Update-2013-07-24

While FHTs await their 2013-14 funding letters (latest estimate is they’ll be out in 7-10 days), AFHTO has been working with a number of members to help FHTs prepare for implementation of the new Quality Improvement Decision Support Specialist (QIDSS) positions. A provincial lead has been recruited – Tim Burns joined the AFHTO team on […]

Advancing use of data and measurement in FHTs

This is an update for AFHTO members on activities to advance use of data and measurement in FHTs (scroll below for more information): Dr. Rick Glazier, Lead Scientist in ICES Primary Care and Population Health Program, joins AFHTO board AFHTO recruitment is underway for a QIDSS Project Manager AFHTO to establish QIDSS Steering Committee Status of […]

QIDSS: Further advice on preparing your proposals

AFHTO’s Recommendations on the Optimal Configuration of the Quality Improvement Decision Support Specialist (QIDSS) Role were finalized after last night’s close of the membership feedback period. This morning AFHTO ED Angie Heydon and Senior Project Lead Clarys Tirel met with FHT Unit Manager Phil Graham and Program Manager Richard Yampolsky to discuss these recommendations. The […]

Quality update and new resources from AFHTO

This notice to members sums up all the recent quality-related initiatives to make sure you have all the information, and to introduce new resources available through AFHTO to support your FHT’s quality journey. Quality Improvement Plans to be submitted to HQO by April 1: The Ministry’s templates and guidance materials are found at: In English […]

Information to Action – CLONE

Information to Action is a collection of resources and tools that teams can use to start improving the quality of care they deliver now. Through Information to Action, we will provide dedicated support to teams interested in using the momentum of D2D to move from measurement to improvement. It is also meant to teach us what […]