Input Needed for Family Caregiver Engagement Snapshot by The Change Foundation

As part of their 2015-2020 strategic plan, The Change Foundation is working to improve the experience of family caregivers as they help their family members transition through and interact with Ontario’s health and community care systems. As part of this work, they’re aiming to compile a baseline snapshot of established family caregiver engagement activities in […]

Webinar – Introducing the Electronic Patient Reported Outcomes (ePRO) Tool.

Researchers from the Bridgepoint Collaboratory for Research and Innovation presented a webinar to introduce the Electronic Patient Reported Outcomes (ePRO) Tool to AFHTO members. This tool allows patients and providers to set outcome goals together, after which patients are able to track and report on their progress towards these goals using an app on their mobile device […]

Patient Decision Aids

Patient decision aids are tools that help people become involved in decision making by making explicit the decision that needs to be made, providing information about the options and outcomes, and by clarifying personal values. They are designed to complement, rather than replace, counseling from a health practitioner. The Ottawa Hospital Research Institute has developed […]

HQO Patient and Family Council Guides

In consultation with patients and providers, Health Quality Ontario, has developed a series of guides aimed at helping advisory councils in any health sector get started and maintain momentum. By providing practical tips and tools, the guides assist patient and family advisory councils in focusing on recruiting for diversity, choosing meaningful projects, and creating an effective […]

Rules of Engagement: Meaningful patient engagement initiatives

Rules of Engagement: Lessons from PANORAMA [PDF] serves as a resource for health providers and professionals, outlining key moments in the engagement process that require extra thought and preparation. These recommendations can help ensure that patient engagement initiatives deliver results for organizations, and also make participants feel valued and respected in the process. The PANORAMA Panel was […]

Statistics Canada recruiting for 2016 Census

The next mandatory census will take place in May 2016 and Statistics Canada will be hiring approximately 35,000 people across the country to assist in its collection. As such, members are asked to post the documents below in their waiting rooms so patients are made aware of these job opportunities. CCR-002-16-EL_Recruitment tear away poster CCR-013-16-EL_Recruitment_bilingual_poster_8 […]

The Caring Experience: Family Caregiver Engagement

The Change Foundation along with the Ontario Caregiver Coalition has launched The Caring Experience, an engagement project with family caregivers across Ontario in order to learn more about their experiences, specifically related to their interactions with the health care system. Findings will be compiled into a summary report to be made publicly available and will […]

HQO Primary Care Patient Experience Survey

A standard Primary Care Patient Experience Survey has been developed by Health Quality Ontario (HQO) and partners. Teams who are looking to build a new patient experience survey OR changing questions in existing surveys can use the wording in the HQO template as a start. This is not meant to replace existing patient experience surveys. The survey […]

Volunteers wanted for free pilot of a patient contact management system

Is your FHT or NPLC interested in trying out – at no charge – a system to automatically call or email your patients? Up to 50 AFHTO-member teams can participate in a pilot to test this approach.  The system will allow teams to contact patients in whichever way they want for whatever reason they want. […]

Profile of a Patient Advisory Council

Jan. 20, 2015- The Patient Advisory Council (PAC) at South East Toronto FHT (SETFHT) has been profiled by Healthcare Insurance Reciprocal of Canada (HIROC). It was also the subject of a well-received presentation by, among others, Kavita Mehta, SETFHT’s Executive Director and an AFHTO board member at our 2014 conference. Click here for the full article. […]