Follow-up on ED check-in calls – and additional tools and resources
Dear triad members, We had our regional ED check-in calls on November 17 and 18. This is a follow-up communique with the material promised on the calls, and some additional reminders, tools, and resources. Mental health and wellbeing We are pleased to share that the federal government is providing one-time mental health and addictions funding […]
QI in Action eBulletin #101: Primary Care Team Lessons and Patient & Provider Virtual Experience During COVID-19

In collaboration with the Alliance for Healthier Communities In this Issue: Crossing Chasms: Primary Care Teams’ Response to COVID-19 Pandemic Thank You for Sharing Your Teams’ Experiences During The COVID-19 Pandemic Primary Care Patient/Client Virtual Care Experience Survey Primary Care Experience Surveys – Updated Version for OH QIPs Provider virtual care experience survey IHP […]
QI in Action eBulletin #100- Rx: Social Prescribing

In collaboration with the Alliance for Healthier Communities In this Issue: What is Social Prescribing? What does Social Prescribing look like in practice? Social prescribing: tools for equitable healthcare Reminders Upcoming Virtual Events What is Social Prescribing? Social prescribing is an evidence-based plan to address the social determinants of health, with focus on social isolation […]
Bits & Pieces: ED mentorship, $83 million in grants, IHP sessions & more

Your Weekly News & Updates In This Issue Reminder- ED Mentorship Program Ontario Trillium Foundation redirecting $83 million in grants IHP session leads needed for AFHTO 2020 conference Primary care patient/client virtual care experience survey New Chief Executive Officer for Indigenous Primary Health Care Council Reminder-COVID-19 ED interviews end soon Updated COVID case definition, […]
QI in Action eBulletin #99: Capturing Primary Care’s Response to COVID-19

In this Issue: Primary Care Patient/Client Experience Virtual Care Survey Responding to COVID-19: Understanding How Primary Care Teams Stepped up to Help Support Their Communities and Patients IHP Experience During the Early Phase of COVID-19 Upcoming Virtual Events Primary Care Patient/Client Virtual Care Experience Survey The rapid adoption of virtual care during the pandemic […]
Measuring the Patient/Client Experience with Virtual Care in Primary Care

Measuring the Patient/Client Experience with Virtual Care in Primary Care Purpose: In the last year, Ontarians attended nearly 1,000,000 virtual care visits (Ontario Telemedicine Network, 2019). Virtual care is provided through a vast number of modalities such as voice, video, teleconference, online platforms, and mobile texting (Pearl et al, 2014). While many primary care practices […]
2020 Conference Themes

Tectonic shifts: rebuilding primary care in a new world
Bits & Pieces: patient engagement in FHTs case studies, free iCBT & more

Your Weekly News & Updates In This Issue Patient and family engagement in primary care case studies Free internet-based cognitive behavioural therapy programs Are teams in scope for the PPE Data Collection/ CSE Survey? Team-based care supporting patient communities through COVID-19 slides and recording New resources for re-opening, stress, grief, and bereavement support and […]
Patient and Family Engagement in Primary Care: Case Study Report
On Thursday, June 11, The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities,a case study report featuring 3 Family Health Teams. The report finds twenty key lessons in 5 categories- launching, recruiting, operating, relationships and sustaining. Teams featured: Peterborough Family Health Team– […]
QI in Action eBulletin #95: Made-In Ontario High Impact Actions in Primary Care
In this issue Primary Care Virtual Community High Impact Action Items Local Change Ideas Upcoming Webinars Primary Care Virtual Community: The primary care virtual community is Ontario’s novel collaborative designed to unleash the power of primary care in health system change. As a community, they have co-defined a list of High Impact Actions that are […]