6 Days Left. Submit Your Abstract by June 16!

a stopwatch with 'deadline' in red in the position normally reserved for 60 seconds

Submit your abstract- deadline June 16, 2025 at 5:00 PM (EDT)       The countdown is on. Abstracts due June 16 at 5:00 PM (EDT). If you’ve got an idea, insight, or innovation, now is the time to share it. Don’t wait. Submit your abstract for #AFHTO2025 today. Whether you’re in primary care, public […]

Bits & Pieces: call for abstracts, benefits video and more

Have you been able to get the healthcare you need?

Your Biweekly News & Updates In This Issue   Call for abstracts – AFHTO’s The Power of Primary Care AFHTO and CHOGIP benefits overview webinar video available Member stories OurCare survey- share with patients Green Health Day News and updates including Canada Post service disruption impacts on key cancer screening program activities Free e-learning module- […]

Call for abstracts – AFHTO’s The Power of Primary Care

CALL FOR ABSTRACTS NOW OPEN This is more than a showcase. It’s a design session for the future.   Ontario’s primary care system is under a spotlight — and finally, under serious consideration. Investments are coming. Expectations are rising. And the window to shape what’s next is wide open. The Power of Primary Care is […]

Bits & Pieces: member stories, petition update and more

are you a ft worker aged 40-60?

Your Biweekly News & Updates In This Issue   Member stories Regarding the petition on Change.org News and updates including supports for the fall/winter respiratory illness season Seeking participants for study “The Effect of One’s Future Retirement on Mood” Launch of Ontario Health integrated primary care report and biosimilar update  Updated osteoarthritis quality standard Supporting […]

Bits & Pieces: OCFP awards and more

The Health Care Unburdened Grant program million in grants for initiatives that reduce administrative burden facing physicians. Below are the orgs' logos.

Your Weekly News & Updates In This Issue   Member stories Health Care Unburdened Grant program News and updates including country-wide study shows primary care transformation is slow, incremental, fragmented and more Reminder- UpToDate discount available to members Call for participation in consultation sessions on Mental Health and Substance Use Health integration in Primary Care […]

Bits & Pieces: improving vaccination rates is as easy as 1 2 3 and more

Respiratory and Flu Season: Counselling Kids and Balancing Workload video screenshot- chest xray

Your Weekly News & Updates In This Issue   Improving vaccination rates is as easy as 1 2 3: helping teams excel Expansion of the Ontario Breast Screening Program to people ages 40 to 49 News and updates including updated OCFP vaccine resources and IPAC guidance Seeking contribution to the design of an AI-Enabled encounter […]

QI in Action eBulletin #126: The Health Equity Questionnaire

The Health Equity Questionnaire: Standardized Entry of Social Determinants of Health into EMRs. Below are a group of hands in different watercolours reaching upwards

In this Issue: The Health Equity Questionnaire: Standardized Entry of Social Determinants of Health into EMRs Resources for social determinants of health Food for thought Updated Primary Care Data Reports for Ontario Health Teams Help shape the future of virtual health care in Ontario Phase I Guidance for Clinically Appropriate Use of Virtual Care for […]

Bits & Pieces: #AFHTO2022 materials and more

The conversations taking place at the 2022 conference as captured by an artist hired by HIROC

Your Weekly News & Updates In This Issue   #AFHTO2022 materials now available to all members Is there a doctor on board? #AFHTO2023 help needed Reminder: Lean Sigma Pink Belt for QIDSS GoodLife member benefit- 25% off Member stories Long COVID: major findings, mechanisms, and recommendations and more Seeking physicians for the CANHEART Improving Cholesterol […]

QI in Action eBulletin #125: Patient and Family support for pregnancy loss

In this Issue: Patient with a pregnancy loss? There is support – for you, and for families Primary care clinicians can directly refer frontline health workers to psychological practitioners for MOH-covered psychological treatment Mental Health Resources CMHA Ontario’s Your Health Space The Indigenous Voice | Daadibaajimo Virtual Care Guidance Statements Checklist for Clinicians and other […]

Bits & Pieces: The experience of primary care teams during the early phase of COVID-19 and more

a black man with greying hair places a throw blanket on the shoulders of an older black woman sitting in front of him as they smile at each other

Your Weekly News & Updates In This Issue   The experience of primary care teams during the early phase of COVID-19 Member stories Evidence of value- Enhanced Primary Care Diabetes (EPCD) team model Corrected link – Healthcare Excellence Canada Opportunity: Partnering on Appropriate Virtual Care Ontario Caregiver Organization 2022 Spotlight Report Updated Post-Covid-19 Condition guidance, […]

Bits & Pieces: market salary review underway and more

Screenshot of learning objectives

Your Weekly News & Updates In This Issue   Market salary review underway Reminder- Climate Conscious Inhaler Prescribing, Dec. 8 Member stories Supporting Caregivers webinar materials available Highlights and implications of the Ontario Science Table’s brief on primary care materials available   The latest on COVID, Influenza and Respiratory Viruses materials and more New guidance […]

Bits & Pieces: update on the Ministry request memo and more

Are you a healthcare provider wanting to improve services and supports for sex trafficking survivors?

Your Weekly News & Updates In This Issue   Update on the Ministry request memo and more Refer frontline health workers to psychological practitioners for MOH-covered treatment Reminder- Supporting Caregivers Supports Patients- The Critical Role of Primary Care in Preventing Caregiver Burnout, Nov. 24 Recruiting for study on healthcare providers and sex trafficking Strategies to […]

QI in Action eBulletin #123: HFHT Green Initiative, Clinically Appropriate Use of Virtual Care Guidelines

In this Issue: The HFHT Green Initiative Clinically Appropriate Use of Virtual Care- Guidance for Primary Care Primary care clinicians can how directly refer frontline health workers to psychological practitioners for MOH-covered psychological treatment Evidence2Practice Ontario Program Upcoming Events The HFHT Green Initiative Content below developed by Hamilton FHT The HFHT Green Initiative is an […]

Bits & Pieces: memo to primary care from OH and more

screenshot of AFHTO news release

Your Weekly News & Updates In This Issue   Memos to primary care, on operational direction and more Health ministers’ meeting in Vancouver Reminder- Supporting Caregivers Supports Patients- The Critical Role of Primary Care in Preventing Caregiver Burnout, Nov. 24 Virtual concussion occupational therapy services for teams Moving towards an integrated health data ecosystem & […]

Bits & Pieces: preventing caregiver burnout and more

Graphic of purple vaccine vial, with another transparent vial behind it on a light blue background. below, text says

Your Weekly News & Updates In This Issue   Supporting Caregivers Supports Patients- The Critical Role of Primary Care in Preventing Caregiver Burnout, Nov. 24 Climate Conscious Inhaler Prescribing, Dec. 8 MOH booster communications toolkit and more TUTOR-PHC call for applications Seeking input on how to improve person-centred osteoarthritis care Upcoming events including ONCA A […]

Bits & Pieces: tomorrow #AFHTO2022 early bird deadline and more

AFHTO 2022 Conference logo- background is multicoloured streaks going towards an abstract event horizon

Your Weekly News & Updates In This Issue   Tomorrow is the #AFHTO2022 early bird deadline AFHTO annual report featuring your stories OurCare national survey launched School immunization programs Wellness check: dealing with transitions and managing stress materials Bill 7 implementation memo and more Reminder- UpToDate price changes coming in October Next B&P after #AFHTO2022 […]

QI in Action eBulletin #118: Cancer Screening Program Updates and Team Initiatives

In this Issue: Nurse Practitioner Scope of Practice Changes Ontario Cervical Screening Program Recommendations Screening Activity Report Continuing Professional Development Modules Cancer Screening Initiatives in Teams Upcoming Webinar   Nurse Practitioner Scope of Practice Changes Content below developed by Ontario Health The Ontario Breast Screening Program (OBSP) and the Ontario Lung Screening Program (OLSP) are […]

QI in Action eBulletin #117: Caregiver Well-Being and Supporting Older Adults

Screenshot of title slide

In this Issue: Caregiver Well-Being and Achieving Better Health Outcomes Engaging and Supporting Caregivers in Primary Care Teams Transforming Primary Care for Older Canadians Living with Frailty Ontario Fall Prevention Collaborative Upcoming Events   Caregiver Well-Being and Achieving Better Health Outcomes Content below developed by the Ontario Caregiver Organization Four million caregivers across Ontario provide […]

QI in Action eBulletin #116: Role of Primary Care in Vaccine Distribution, QIPs 2022-2023

In this Issue: Understanding the Role of Primary Care in Vaccine Distribution Quality Improvement Plans 2022/23 COVID-19 and Respiratory Virus Test Requisition Form Did You Agree to Be Listed On Online Appointment Booking Platform Bleen? Quality Standard on Transitions from Youth to Adult Health Care Services Recognizing World Delirium Awareness Day Developing A Practice Tool […]

Bits & Pieces: resilient communities fund and more

Pharmacist in glasses, mask, hijab and gloves injects masked female patient in her right arm

Your Weekly News & Updates In This Issue   OTF Resilient Communities Fund deadline April 6 Happy Pharmacy Appreciation Month Recommended drugs for adults with COVID-19 and more Cannabis and older adults – coming soon OCFP Awards – call for nominations Benefits wayfinder Upcoming events including “From pandemic to endemic? What’s next with COVID”, and […]

Bits & Pieces: vaccine consent and information for youth, physiotherapy month and more

Text= We're building Ontario's roadmap to eliminate hepatitis C. Background= illustration of the profiles of people of different colours with different hairstyles and head coverings

Your Weekly News & Updates In This Issue   Vaccine consent and information for youth and more updates National Physiotherapy Month Member stories Ontario is creating a roadmap to eliminate hepatitis C by 2030 Important information about AstraZeneca second doses and more MindWell for Healthcare Workers Support reminder- BounceBack Call for applications for FASD support […]

Bits & Pieces: oxygen saturation monitors for COVID@Home, Primary Care Collaborative and more

Supporting older persons at home title screenshot

Your Weekly News & Updates In This Issue   Oxygen saturation of COVID home monitoring Announcing the Primary Care Collaborative Your role in improving the population health of people at risk or living with diabetic foot complications Member stories Joint letter on vaccine dose intervals for indigenous populations Patient-facing document updates, Gen. Hillier memo and […]

February 17th Update on COVID-19 Vaccination Roll Out

Dear Members, We are writing to provide you with an update from our united Primary Care COVID-19 Vaccination Action Council (*PC-VAC). Last week’s key messages that we shared with vaccine decision-makers can be found here. We are mindful that the news regarding vaccines is evolving daily, and we will have to continue to be prepared […]

February 6th Update on COVID-19 Vaccination Roll Out

Dear Members, We are writing to provide you with an update from our united Primary Care COVID-19 Vaccination Action Council (*PC-VAC). This week’s key messages that we shared with vaccine decision-makers can be found here. We are mindful that the news regarding vaccines is evolving daily, and we will have to continue to be prepared […]

Follow-up on ED check-in calls – and additional tools and resources

Dear triad members, We had our regional ED check-in calls on November 17 and 18. This is a follow-up communique with the material promised on the calls, and some additional reminders, tools, and resources. Mental health and wellbeing We are pleased to share that the federal government is providing one-time mental health and addictions funding […]

QI in Action eBulletin #101: Primary Care Team Lessons and Patient & Provider Virtual Experience During COVID-19

Crossing Chasms

In collaboration with the Alliance for Healthier Communities In this Issue: Crossing Chasms: Primary Care Teams’ Response to COVID-19 Pandemic Thank You for Sharing Your Teams’ Experiences During The COVID-19 Pandemic Primary Care Patient/Client Virtual Care Experience Survey   Primary Care Experience Surveys – Updated Version for OH QIPs Provider virtual care experience survey IHP […]

QI in Action eBulletin #100- Rx: Social Prescribing

Social prescribing components

In collaboration with the Alliance for Healthier Communities In this Issue: What is Social Prescribing? What does Social Prescribing look like in practice? Social prescribing: tools for equitable healthcare Reminders Upcoming Virtual Events What is Social Prescribing? Social prescribing is an evidence-based plan to address the social determinants of health, with focus on social isolation […]

Bits & Pieces: ED mentorship, $83 million in grants, IHP sessions & more

Primary Care Patient/Client Virtual Care Experience Survey

Your Weekly News & Updates In This Issue   Reminder- ED Mentorship Program Ontario Trillium Foundation redirecting $83 million in grants IHP session leads needed for AFHTO 2020 conference Primary care patient/client virtual care experience survey New Chief Executive Officer for Indigenous Primary Health Care Council Reminder-COVID-19 ED interviews end soon Updated COVID case definition, […]

QI in Action eBulletin #99: Capturing Primary Care’s Response to COVID-19

Primary Care Patient/Client Virtual Care Experience Survey

In this Issue: Primary Care Patient/Client Experience Virtual Care Survey Responding to COVID-19: Understanding How Primary Care Teams Stepped up to Help Support Their Communities and Patients IHP Experience During the Early Phase of COVID-19 Upcoming Virtual Events Primary Care Patient/Client Virtual Care Experience Survey   The rapid adoption of virtual care during the pandemic […]

Measuring the Patient/Client Experience with Virtual Care in Primary Care

Let's Capture the Patient Experience with Virtual Care!

Measuring the Patient/Client Experience with Virtual Care in Primary Care  Purpose:  In the last year, Ontarians attended nearly 1,000,000 virtual care visits (Ontario Telemedicine Network, 2019). Virtual care is provided through a vast number of modalities such as voice, video, teleconference, online platforms, and mobile texting (Pearl et al, 2014). While many primary care practices […]

Bits & Pieces: patient engagement in FHTs case studies, free iCBT & more

The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities

Your Weekly News & Updates In This Issue   Patient and family engagement in primary care case studies Free internet-based cognitive behavioural therapy programs Are teams in scope for the PPE Data Collection/ CSE Survey? Team-based care supporting patient communities through COVID-19 slides and recording New resources for re-opening, stress, grief, and bereavement support and […]

Patient and Family Engagement in Primary Care: Case Study Report

On Thursday, June 11, The Change Foundation released Patient and Family Engagement in Primary Care: Building effective patient and family advisory councils in three Ontario communities,a case study report featuring 3 Family Health Teams. The report finds twenty key lessons in 5 categories- launching, recruiting, operating, relationships and sustaining. Teams featured: Peterborough Family Health Team– […]

QI in Action eBulletin #95: Made-In Ontario High Impact Actions in Primary Care

In this issue Primary Care Virtual Community High Impact Action Items Local Change Ideas Upcoming Webinars Primary Care Virtual Community: The primary care virtual community is Ontario’s novel collaborative designed to unleash the power of primary care in health system change. As a community, they have co-defined a list of High Impact Actions that are […]

Bits & Pieces: Ontario Health transfers, treating Adult Major Depressive Disorder & more

ihp oht webinar nov 14 2019

Your Weekly News & Updates In This Issue   Upcoming transfers to Ontario Health & LHIN transitional regions A webcast for IHPs: OHTs and health system transformation slides and video Care for survivors of blood or marrow transplant therapy Treatment of Adult Major Depressive Disorder (MDD) Tool 2019 spotlight on caregivers and a new helpline […]

Bits & Pieces: OHT webcast for IHPs, caregiver resources, high impact actions & more

RGPO caregiver resources poster pic

Your Weekly News & Updates In This Issue:   A webcast for IHPs: OHTs and health system transformation New resources for caregivers supporting seniors living with frailty High impact actions for Ontario Digital Coalition conference presentation Upcoming events on concussions, cyber security and more A webcast for IHPs: OHTs and health system transformation All IHPs […]

Bits & Pieces: Faces of Caring, conference registration & more

Faces of Caring logo

Your Weekly News & Updates In this Issue:   Faces of Caring AFHTO 2019 Conference registration still open New ECHO launching in support of adults with intellectual and developmental disabilities Reminder- primary care virtual community meeting Sep. 25 Upcoming events including our OHT webcast series and more Faces of Caring “What I can only describe […]

Bits & Pieces: Patient Digital IAA deadline extended, free conference registration & more

Downtown TO westin site

Your Weekly News & Updates In this Issue:   Patient digital IAA application deadline extended Free conference registration and deadlines starting Aug. 19 Project ECHO Ontario Mental Health: free professional development opportunity Upcoming events regarding governance and more Patient digital IAA application deadline extended On July 16, we shared the Ministry of Health’s call to […]

Bits & Pieces: full OHT list now available, member news, conference deadlines & more

Westin pool

Your Weekly News & Updates In this Issue:   Full OHT List now available Member news AFHTO 2019 Conference deadlines starting Aug. 9 NEW Ontario follow-up care clinical guidance summaries for breast, colorectal, and prostate cancer survivors Free workshop to develop support for patient-oriented research Managing benzodiazepine use in older adults- tool available LeaderShift Conference […]

Bits & Pieces: GoodLife 7-day trial available, summer perks, patient-centered performance measurement & more

Perkopolis summer

Your Weekly News & Updates In this Issue:   GoodLife 7-day trial available Summer perks Patient-centered performance measurement Project ECHO Ontario Bariatric Network – update your knowledge on post bariatric care and obesity management Seeking caregiver input Join the Ontario Quality Standards Committee Upcoming events including Considerations for Primary Care Teams as a Not-for-Profit Corporation […]

Bits & Pieces: GoodLife launch, Bright Lights nominations, CCO transition to FIT & more

HQO patient partnering guide

Your Weekly News & Updates In this Issue:   GoodLife program launch Bright Lights Awards nominations now open Reminder- CCO transition to fecal immunochemical test June 24 HQO patient partnering guide Primary Care Virtual Community- Apr. 25 summary CAMH opioid de-implementation project update Canada’s Volunteer Awards call for nominations Upcoming events regarding mental health and […]

Examining the Healthcare Experiences of Foreign-Born Older Canadians: Call for Participants

Examining the Healthcare Experiences of Foreign-Born Older Canadians: A Pilot Study – Call for Participants Overview: Although foreign-born older adults (immigrant seniors) are at a higher risk for certain chronic diseases and negative health conditions, limited Canadian studies have examined healthcare experiences of foreign-born older adults (FBOAs), and few have developed or proposed practical solutions […]

Resources for Patient Engagement

Patient Engagement Surveys  Other Ways to Engage Patients  Tools from Your Peers  Tools from Partner Organizations Measuring What Matters to Patients with Patient Experience Surveys AFHTO’s measurement initiative, Data to Decisions (D2D), aims to measure quality according to what matters most to patients, according to the Starfield Model of measurement. In 2015, AFHTO and Patients […]

Patient Oriented Discharge Summaries: Putting Patients at the Centre of Follow-Up Care

Please consider sharing this with your Quality Committee, your clinical staff, site coordinators or anyone who is working in your team to make a difference with follow-up after hospitalization.  We understand that teams are sometimes frustrated in their efforts to provide meaningful follow-up for patients after they have been hospitalized.  AFHTO and research partners from […]

Input Needed for Family Caregiver Engagement Snapshot by The Change Foundation

As part of their 2015-2020 strategic plan, The Change Foundation is working to improve the experience of family caregivers as they help their family members transition through and interact with Ontario’s health and community care systems. As part of this work, they’re aiming to compile a baseline snapshot of established family caregiver engagement activities in […]

Webinar – Introducing the Electronic Patient Reported Outcomes (ePRO) Tool.

Researchers from the Bridgepoint Collaboratory for Research and Innovation presented a webinar to introduce the Electronic Patient Reported Outcomes (ePRO) Tool to AFHTO members. This tool allows patients and providers to set outcome goals together, after which patients are able to track and report on their progress towards these goals using an app on their mobile device […]

Patient Decision Aids

Patient decision aids are tools that help people become involved in decision making by making explicit the decision that needs to be made, providing information about the options and outcomes, and by clarifying personal values. They are designed to complement, rather than replace, counseling from a health practitioner. The Ottawa Hospital Research Institute has developed […]

HQO Patient and Family Council Guides

In consultation with patients and providers, Health Quality Ontario, has developed a series of guides aimed at helping advisory councils in any health sector get started and maintain momentum. By providing practical tips and tools, the guides assist patient and family advisory councils in focusing on recruiting for diversity, choosing meaningful projects, and creating an effective […]

Rules of Engagement: Meaningful patient engagement initiatives

Rules of Engagement: Lessons from PANORAMA [PDF] serves as a resource for health providers and professionals, outlining key moments in the engagement process that require extra thought and preparation. These recommendations can help ensure that patient engagement initiatives deliver results for organizations, and also make participants feel valued and respected in the process. The PANORAMA Panel was […]

Statistics Canada recruiting for 2016 Census

The next mandatory census will take place in May 2016 and Statistics Canada will be hiring approximately 35,000 people across the country to assist in its collection. As such, members are asked to post the documents below in their waiting rooms so patients are made aware of these job opportunities. CCR-002-16-EL_Recruitment tear away poster CCR-013-16-EL_Recruitment_bilingual_poster_8 […]

The Caring Experience: Family Caregiver Engagement

The Change Foundation along with the Ontario Caregiver Coalition has launched The Caring Experience, an engagement project with family caregivers across Ontario in order to learn more about their experiences, specifically related to their interactions with the health care system. Findings will be compiled into a summary report to be made publicly available and will […]

HQO Primary Care Patient Experience Survey

A standard Primary Care Patient Experience Survey has been developed by Health Quality Ontario (HQO) and partners. Teams who are looking to build a new patient experience survey OR changing questions in existing surveys can use the wording in the HQO template as a start. This is not meant to replace existing patient experience surveys. The survey […]

Volunteers wanted for free pilot of a patient contact management system

Is your FHT or NPLC interested in trying out – at no charge – a system to automatically call or email your patients? Up to 50 AFHTO-member teams can participate in a pilot to test this approach.  The system will allow teams to contact patients in whichever way they want for whatever reason they want. […]

Profile of a Patient Advisory Council

Jan. 20, 2015- The Patient Advisory Council (PAC) at South East Toronto FHT (SETFHT) has been profiled by Healthcare Insurance Reciprocal of Canada (HIROC). It was also the subject of a well-received presentation by, among others, Kavita Mehta, SETFHT’s Executive Director and an AFHTO board member at our 2014 conference. Click here for the full article. […]

AFHTO 2014 Conference: Theme 2 – Engaging the patient in their care

Theme Description: Patients and caregivers are increasingly looking to be engaged and consulted in their own care. Primary care is finding innovative ways to support patient decision-making about their care and support for self-care. Presentations in this stream will include topics such as education programs for patients and their families; patient involvement in care planning; tools […]

Self Management for Chronic Pain Patients

2011 AFHTO conference presentation PRESENTER (S): Shellie Buckley, RN FHT/ORG: Stratford FHT ABSTRACT: Self management is a fairly new, vogue term used in healthcare but does it really work for patients with chronic pain? The data collected at the Stratford Family Health Team over the past two  years shows chronic pain patients will attend six […]

Coaching Health Self-Management

2011 AFHTO conference presentation PRESENTER (S): Durhane Wong-Rieger, PhD FHT/ORG: Institute for Optimizing Health Outcomes ABSTRACT: This workshop provides an introduction to Health Coaching for Patient Self-Management.  Case studies and brief demonstrations/role plays will be used. After participating in this program, participants will be able to: Define the role of self-management in promoting treatment adherence […]

Mapping the Adult Learner

This slide presentation from the AFHTO 2010 conference outlines a unique approach to motivating and educating the adult learner. The approach focuses on increasing confidence, skills and knowledge by using tools and techniques that satisfy varying adult learning styles. PRESENTERS: Laura Briden, Alicia Atkinson, Sarah Micks FHT: Guelph Family Health Team Click here to view.

Managing Medications

In 2008, the Queen’s Family Health Team began to wonder just how accurate its medication lists were in our EMR. A medical student audit conducted that summer found a lot of room for improvement, particularly for patients on multiple medications or those seeing multiple providers. Since then, Queen’s FHT has developed numerous processes and policies […]

Links to FHT materials on performance measurement and evaluation

FHT resources and tools provided to the Quality Improvement and Innovation Partnership (QIIP) are now available on the AFHTO website. Click below for QIIP materials on performance measurement and evaluation: Evaluation, Measurement and Needs Assessment The Program Evaluation Resource Guide will enable teams to assess their programs to help ensure effectiveness and success.