Follow-up from ED calls, April 21 – 22 and more
This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations. Dear triad members, Thank you to all the executive directors who joined our second round of regional ED calls last week. It’s proving helpful to hear what is working well, how you are managing the challenges you’re facing, and […]
Bits & Pieces: how Lakelands FHT handled COVID-19, Business Continuity Toolkit now available & more

Your Weekly News & Updates In This Issue How Lakelands FHT handled a positive COVID-19 result at their clinic COVID-19 provincial testing guidance update and more Business continuity toolkit for COVID-19 now available Advance Care Planning Day (April 16): Approach to Goals of Care Conversations Member renewal payments- accepting payments via Interac and EFT […]
How Lakelands FHT Handled a Positive COVID-19 Result At Their Clinic
As told by Dr. Matt Dumas, Lead Physician, Lakelands FHT* In late March, Lakelands FHT discovered that there was a positive case at our Northbrook site. That resulted in the immediate closure of our building. We all had to go home and finish 14 day periods of self-isolation. To our surprise, this meant having to […]
Business Continuity Toolkit, Governance During COVID-19 and more
This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations. Dear triad members, Hope you are all staying well and healthy during these very challenging times. There have been some new tools/resources and updates we wanted to share with you that you may find helpful: AFHTO’s Business Continuity […]
Follow-Up from March 27th webinar, Qs and As from the Ministry and Clarity on PPE Questions from MEOC
This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations. Dear triad members, Thank you to all the executive directors who were able to join our regional calls earlier this week. We were pleased to hear how well many of you are doing, and to hear how we […]
Bits & Pieces: daily PPE surveys, updated COVID-19 case definitions & more

Your Weekly News & Updates In This Issue Daily PPE surveys Updated COVID-19 case definitions and more HR, privacy and risk management slides and video Do you know any heroes of COVID-19? EMR CoP transition to OntarioMD Advance care planning & goals of e-learning modules- deadline today to register for free Primary care virtual […]
HR, privacy and risk management during the COVID-19 pandemic- webinar
This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations. HR, privacy and risk management during the COVID-19 pandemic –Mar. 27 webinar These are uncertain times and the way we are now practicing primary care has changed dramatically in the last few weeks. As we move towards more […]
Bits & Pieces: new COVID-19 guidance for primary care; COVID-19, HR, privacy & risk webinar & more

Your Weekly News & Updates In This Issue COVID-19 guidance for primary care HR, privacy and risk management during the COVID-19 pandemic – Mar. 27 webinar Reorganizing COVID-19 resources on our site Shift to Virtual Care-Primary care response to COVID-19 Early lessons: tackling a global crisis with a community response Member renewal payments-hold cheques […]
Update on COVID-19 and Moving Towards More Virtual Care
This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations. These are challenging times and we really appreciate the phenomenal care that is being provided by everyone working in team-based primary care and in health care. As the foundation of the health care system, your relationships with your patients […]
Annual Operating Plans: Update from Primary Health Care Branch, Ministry of Health
Email Sent on behalf of Fernando Tavares, Program Manager, Interprofessional Programs Unit, Primary Health Care Branch. Dear Colleagues, We have recently received questions from several of you regarding the deadline for the 2020/21 Annual Operating Plans (AOPs) and other timelines in the context of the work that is currently happening to deal with […]
Bits & Pieces: ON state of emergency, COVID-19 updates & more

Your Weekly News & Updates In This Issue Ontario declares state of emergency COVID-19 updates including memo Selecting an IPAC representative Virtual visit billing codes, PPE recommendations & steps to reduce spread Members’ stories Registration now open for Project ECHO Ontario Bariatric Network (OBN) series starting April 2, 2020 NPAO Patient Choice Award Upcoming […]
Winter Highlights 2020: AFHTO Leadership Council
The Leadership Council Members met on February 5, 2020. Below are the highlights from the winter 2020 Leadership Council Meeting. Supporting AFHTO through reallocation funding Members are asked to consider supporting AFHTO’s governance and leadership program through in-year reallocation funding if year-end surpluses are available. The ministry recently clarified the additional information needed for reallocation […]
2019 Operational Updates Wrap-Up Communique

This email is being sent to Lead Clinicians, Board Chairs and EDs/Administrative Leads of AFHTO member organizations. Contents OHT Development Expansion of Team-Based Care, More Mental Health and Addictions Support and Care Coordination Governance and Leadership Tools, Resources and Supports Manuals and Guides Libraries Toolkits Case Studies Additional tools and resources Webinar and workshop slides […]
Bits & Pieces: In year reconciliation materials, mental health and addiction QI collaborative webinar & more

Your Weekly News & Updates In This Issue In-year reconciliation deadline webcast slides and video Mental health and addiction QI collaborative webinar Increasing access to patients through virtual care visits slides and video Measuring Up 2019 The Unnecessary Conference – Choosing Wisely Canada’s National Meeting Opportunity with Geriatric Mental Health Education Network on Jan […]
Bits & Pieces: more OHTs, in-yr reconciliation webinar, OCFP awards members & more

Your Weekly News & Updates In This Issue More OHTs announced In-year reconciliation deadline webcast OCFP recognises AFHTO members at 2019 Awards Ceremony Digital Health Toolbox slides and video available Safer opioid prescribing through a clinic-wide urine drug testing system – the HARMS Program Holiday perks New toolkit for people who provide and who […]
Ministry of Health seeks supply chain volunteers ASAP
This email is being sent to EDs, Lead Clinicians and Board Chairs of AFHTO member organizations. The Ministry of Health is undergoing significant Health Sector Supply Chain Transformation in partnership with the Ministry of Long-Term Care, Ministry of Government and Consumer Services and the Treasury Board. They’re trying to integrate the various vendors currently […]
Bits & Pieces: RISE webinars for OHT full application, AOP, early bird next week & more

Your Weekly News & Updates In this Issue: RISE webinar series to address key topics for teams invited to submit an OHT full application form Tools and resources for the AOP submission What to do before Sep. 4 to enhance your conference experience Check out an example of an OHT website CCO call for […]
Bits & Pieces: join the IHP Advisory Council, free conference registration & more

Your Weekly News & Updates In this Issue: Join our IHP Advisory Council! Call for applications: patient digital identity, access and authorization How to come to the conference for free IHP Session Leads needed Considerations for Primary Care Teams as a Not-for-Profit Corporation, July 17 Senior Friendly Care Learning Series Ebola Virus Disease readiness […]
Provincial Policy Manual for Primary Care Teams and Practices
We are pleased to share the Provincial Policy Manual developed for primary care. The policy templates can be used by primary care teams across the province or by other primary care practices (solo physicians and non-team based clinics). The manual gives you the flexibility to determine, for your own practice or setting, what policies are […]
Invitation to Participate: 2018 Canadian Benefits Strategy & Benchmarking Survey
Again this year, AFHTO has partnered with Gallagher to offer our AFHTO members the opportunity to participate in a national benefits strategy and benchmarking survey specifically for Canadian employers. Thank you to those organizations that participated in the 2017 survey. We trust you received your copy of the results. This complimentary survey will help us […]
Privacy Resources from OntarioMD
OntarioMD (OMD) has launched a new online Privacy and Security Training Module along with other privacy resources. In addition to being a critical obligation for Health Information Custodians, privacy and security training is necessary to support access to provincial digital health assets, such as the ConnectingOntario Clinical Viewer, HRM, eNotifications, and OLIS – along with future digital […]
Public Services Health & Safety Association (PSHSA) Webinar
Starting in Fall 2017, the provincial Ministry of Labour (MOL) is conducting proactive inspections of family practice health teams (FHTs & CHCs) across Ontario. These inspections are intended to determine compliance with the Ontario Health and Safety Act (OHSA) and associated regulations. AFHTO has partnered with Public Services Health & Safety Association (PSHSA) to help […]
Program Planning & Evaluation Tools
AFHTO and the Ministry of Health have prepared the following tools to assist members with program development: Program Planning & Evaluation Framework [PDF] Programs & Services Tip Sheet and Flow Diagram (Appendix A from the 2016-17 AOP Submission Form)[PDF] Schedule A Template (2016-2017) [downloads an Excel spreadsheet] Hyperlinks in the text will take you to relevant sample tools, suggested […]
Library of Organizational Policies and Procedures
These sample organizational policies and procedures have been provided by AFHTO members who have agreed to share them with their peers. They provide teams with a comprehensive collection of tools, resources and templates that will help the board and executive director manage the organization effectively. Please consider sharing your resources to support the development of this library. […]
Case Study: Learning about unionization from ten FHTs
About 25 FHTs across the province have unionized workplaces. AFHTO, in partnership with the Osborne Group, has prepared a case study for AFHTO members which looks at the advice and learnings from 10 of these FHTs. Even with the anticipated increase in funding, compensation in primary care will remain below market comparators, and so the […]
Case Study: Embedding Care Coordinators in your team
AFHTO, in partnership with the Osborne Group, has prepared a case study for AFHTO members which looks at how five Family Health Teams (Mount Forest FHT, Sunnybrook Academic FHT, City of Lakes FHT, Guelph FHT,* and South East Toronto FHT) have effectively embedded the Care Coordinator role within primary care. Their advice to other primary care teams, and the lessons they […]
Support for AOP submission, Privacy and More!
Published March 31, 2016. Updated Aug. 27, 2019. Annual Operating Plan Submissions New Tools for Privacy Looking for more? Annual Operating Plan Submissions The deadline to submit FHT/NPLC operating plans to MOHLTC is 5:00 pm Sep. 25, 2019. AFHTO has prepared a number of resources to assist you in meeting this deadline: Program Planning & […]
Case Study: Integrating Staff & Operations
Building an effective, collaborative, interdisciplinary team is essential to the success of your primary care teams. Combining a team with a physician group, particularly if that group has an existing staff complement, can present unique challenges for the organization. The following case studies reflect the efforts of four family health teams (FHTs) and affiliated physician […]