D5-a – Tools to Enhance and Track Patient Experience
Theme 3. Transforming patients’ and caregivers’ experience and health Presentation Materials (members only) Extending the EMR with Patient Tablets Using an automated patient reminder service and survey to collect information on patients’ experiences Add some SaaS to your patient experience surveys Collecting meaningful data on patient experience can be a time-consuming and challenging, but it […]
D4 – “From Soup to Tomatoes” – An Armchair-Based Exercise Program
Theme 4. Building the rural health care team: making the most of available resources Presentation Materials (members only) Presentation Slides: From Soup to Tomatoes Learning Objectives Learn how to access this free program via OTN and the “how- to’s” for implementing. Learn the rationale and benefits in offering an arm-chair based exercise program to the citizens […]
D2 – Charting a Blueprint for Improved Interprofessional Primary Care Team Effectiveness – The Teaming Project
Theme 2. Optimizing capacity of interprofessional teams Presentation Materials (members only) Presentation Slides: Charting a Blueprint for Improved Interprofessional Primary Care Team Effectiveness Learning Objectives The University of Toronto (U of T) Department of Family and Community Medicine (DFMC) Quality Improvement (QI) Program has launched an 18-month “teaming” project. Teaming refers to the collective actions or […]
D1 – Engaging the community and addressing the social determinants of health at St. Michael’s Hospital Academic FHT
Theme 1. Population-based primary health care: planning and integration for the community (I) Going Upstream: Building the Infrastructure to Address Social Determinants at the St. Michael’s Hospital Academic Family Health Team Learning Objectives At the end of the presentation, participants will have: 1. Gained knowledge of initiatives being implemented to intervene on the social determinants […]
C7 – The Evolution of Telehomecare: Targeting More Chronic Conditions and Offering Customized Approaches
Theme 7. Clinical innovations keeping people at home and out of the hospital Learning Objectives Participants will learn about the value, effectiveness and availability of Telehomecare, which connects patients to their healthcare teams in real time for monitoring and coaching. Data will highlight how Telehomecare is helping to shift resources from hospital-based acute and ER […]
C6 – Solutions for Managing Patient Privacy across Clinics and Community Partners
Theme 6. Leadership and governance for accountable care Presentation Materials (members only) Presentation Slides: Solutions for Managing Patient Privacy across Clinics and Community Partners (I) A Stewardship Privacy Model for a FHT and its Clinics Learning Objectives As the province’s third largest FHT, the Guelph FHT has 76 doctors and is operationally broken down into 17 […]
C5 – Boiling Multiple Measures Down to a Single Indicator: The Queen Square FHT and Patients Canada Experiences
Theme 5. Advancing manageable meaningful measurement Presentation Materials (members only) Presentation Slides: Measuring what really matters to patients (I) Indicator Management: Weighted Indicator Selection Matrix (QSFHT Experience) Summary The presentation showcases the Weighted Indicator Selection Matrix a complementary tool to the Accountability Management System (AMS) (“QIDSS Innovation Fund”). Since indicators are key part systemic system […]
C4 – Organizing the Community around the Patient – Rural and Remote Regions of Ontario
Theme 4. Building the rural health care team: making the most of available resources Presentation Materials (members only) Presentation Slides: Rural Health Hubs Framework for Ontario Summary Rural communities face unique challenges in delivering high-quality care due to lack of critical mass and economies of scale. Some communities have worked hard to overcome these challenges […]
C3-b – Measuring the Patient Experience: How to Select a Delivery Method for Best Results and Minimal Effort
Theme 3. Transforming patients’ and caregivers’ experience and health Presentation Materials (Members only) Presentation Slides: Measuring the Patient Experience Learning Objectives Observe the benefit of centralizing the development, implementation, collating, and reporting of a standardized patient experience survey that would require limited resources from FHTs. Compare response rates, responses, and respondent demographics from different survey […]
C3-a – Well-Baby Visits in Primary Care
Theme 2. Optimizing capacity of interprofessional teams Presentation Materials (Members only) Well Baby Group Baby Friendly Initiative (BFI) (I) Well-Baby/Well-Child Care Groups: The Bridgepoint FHT Report Five Years Later Learning Objectives The Bridgepoint FHT has been providing well baby care in a group model since 2010. Well baby groups optimize the scope of nursing practice, […]