AFHTO and the Ministry of Health have prepared the following tools to assist members with program development:
- Program Planning & Evaluation Framework [PDF]
- Programs & Services Tip Sheet and Flow Diagram (Appendix A from the 2016-17 AOP Submission Form)[PDF]
- Schedule A Template (2016-2017) [downloads an Excel spreadsheet]
Hyperlinks in the text will take you to relevant sample tools, suggested references and related information. Some of the documents refer to HQO’s Primary Care Performance Measurement Framework, found here [external link; opens in a new tab].
Picking the right indicators for your program
NEW and IMPROVED: The Program Performance Measures Catalogue [downloads an Excel workbook] has been refreshed and improved for 2018-2019. This spreadsheet is a list of the program measures (indicators) that your peers included as Performance Measures in Schedule A of their 2015, 2016, and 2017 Annual Operating Plans. It will help you to identify measures to consider using to evaluate your programs and to complete Step 4: Conducting a Program Evaluation of the AOP.
UPDATED: Quick Reference Guide to the Catalogue. To make the catalogue more user-friendly, we’ve created a one-page guide to walk you through the process of using it.
NEW: Choosing Better Indicators: How teams are using the PPMC [PDF]. This handout provides an overview of the PPMC and a look at the different ways your peers are using it. UPDATED: Video Walk-through of the Catalogue (below).
It’s important to remember that the catalogue is a tool, not a recipe, and there’s no “right” way to use it. Some teams use it at the brainstorming stage, to help them come up with a list of potential indicators to choose from. Others use it to narrow down their list or to refine the indicators they’re already using. Different indicators will be relevant to different teams depending on the size and structure of the team and the needs of the local population.
If you’re not sure where to start, consider reading about how other teams are using the catalogue and whether any of these approaches would work for you. The catalogue is a work in progress. The first edition was published in the spring of 2016. Based on feedback from members who used it, we made a number of improvements. The second edition, which is linked above, was published in the spring of 2017. A third, even better, edition is coming soon.
If you have feedback you would like to share about the catalogue – what works, what could be improved – or if you would like to be involved in the work of making it better, please don’t hesitate to contact us.
Program planning webinar & workshop
On March 6, 2017, AFHTO held a program planning webinar, in partnership with Public Health Ontario and the Ministry of Health and Long-Term Care. Topics covered include principles of program planning and evaluation, program planning for population-based care, and a review of the AOP submission process and timeline. We also reviewed the presented a brief demonstration of the new Catalogue. The recording and a link to the program planning slides can be found below. .
On October 24, 2017, as part of the annual AFHTO Conference, AFHTO held a 3-hour program planning workshop, Beyond Schedule A: Evidence-Based Program Planning for Community Needs. It was hosted by Allison Meserve of Ontario Public Health along with Lori Richey (Peterborough FHT) and Susan Hache (MOHLTC).
- Slide deck: Beyond Schedule A: Evidence-Based Program Planning for Community Needs [PDF] (Alison Meserve, Ontario Public Health)
- Handout: Beyond Schedule A: Evidence-Based Program Planning for Community Needs [PDF] (Alison Meserve, Ontario Public Health)
- Slide deck: Schedule A: One Size Does not Fit All [PDF] (Susan Hache, MOHLTC)
Supplemental materials
The following materials were produced to support the Program Planning & Evaluation Framework. Links to these materials are found within the document itself; they are provided here for convenient access.
- Sample Run Chart and Histograms – Cardiometabolic Program [PDF]
- Programs & Services Decisions Flow Chart [PDF]
- Step 1: Needs Assessment – Template [opens an editable Word document]
- Step 2: Setting Program Direction – Template [opens an editable Word document]
- Step 2 Example: COPD [PDF]
- Step 2 Example: Diabetes [PDF]
- Step 2 Example: Eating Disorder [PDF]
- Step 2 Example: Immunizations [PDF]
- Step 3: Determining Program Elements – Template [opens an editable Word document]
- Step 3 Example: COPD [PDF]
- Step 3 Example: Diabetes [PDF]
- Step 3 Example: Eating Disorder [PDF]
- Step 3 Example: Immunizations [PDF]
- Step 4: Program Evaluation – Template [opens an editable Word document]
Program Planning and Quality Improvement: Introducing the SAPD* Cycle
In June 2017, over 50 Quality Improvement Professionals – including QIDS Specialists, interprofessional health care providers, and partners from Health Quality Ontario and OntarioMD — gathered for a day of networking and learning. The theme for this Knowledge Translation Exchange (KTE) day was Program Planning and the SAPD* cycle. You may already be familiar with the Plan-Do-Study-Act (PDSA) cycle. SAPD is the same cycle – it just starts at “Study” or measurement, instead of at “Plan,” to build on the momentum in measurement that AFHTO members have achieved.
You can find the workshop synopsis, materials, and other links here.
Leave a Reply