Building Together: How to become a high performing Team
Post Workshop Synopsis
On March 6th and 8th, 2019, 51 healthcare professionals working in primary care teams across Ontario came together in Ottawa and Toronto for the Building Together: How to become a high performing team workshop.
Dr. Judith Belle Brown led the plenary session through an exploration of the foundational elements that teams are built on. These elements include having a common philosophy toward teamwork, strong relationships, open communication, and a shared commitment to good patient care. Dr. Brown also discussed the evolution of primary care teams throughout her research journey, as well as the preliminary results from the QI Enablers Study.
Wisdom from the Field: Participants share ideas they plan on trying with their team.
Throughout the day, participants learned about three pillars of teamwork identified from the QI Enablers Study that contribute to interdisciplinary collaborative teamwork in primary care. These pillars include leadership, team building and optimizing physical space. During these small group sessions, participants were able to brainstorm ideas on how they can strengthen these pillars within their teams. At the end of the day, individuals were able to vote on their favourite ideas they plan on bringing back to their teams.
Leadership
In small groups, participants were asked to answer the following questions:
- What opportunities are there in your team to take part in leadership activities?
- How can your team create opportunities for leadership?
- How can your team share leadership within your team?
- How can your team support leadership?
Click here for the list of top ideas participants voted on to take back to their own teams.
Team Building
In small groups, participants were asked to answer the following questions:
- What informal activities happen in your team?
- Who leads them?
- How they make it happen?
- What would it take for your team to have regular team meetings (e.g., time, location, who is involved)?
- How can your team increase awareness of your team members’ scope of practices (through formal and informal activities)?
Click here for the list of top ideas participants voted on to take back to their own teams.
Optimizing Physical Space
In small groups, participants were asked to answer the following questions:
- What are the innovative strategies you have used to address issues with physical space?
- Which were successful?
- Which were unsuccessful?
- What effective relationship building activities have you used to optimize your physical space?
Click here for the list of top ideas participants voted on to take back to their own teams.
More ideas from the small group sessions
We would like to thank everyone who came out to the sessions. If you have any questions or comments regarding the session or its content, please contact improve@afhto.ca.
Thank you to our supporting partner
We are grateful to our research partners at the Centre for Studies in Family Medicine, Western University, through the INSPIRE2-PHC program funded by the Ontario Ministry of Health and Long-Term Care. Our partners have provided practical support for the research and funding for the workshops.

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