Tag: reports and relevant news

  • AFHTO releases two statements: care coordination/population-based primary care

    December 7, 2015 – Today the Association of Family Health Teams of Ontario released two new statements as part of members’ ongoing work to improve access and integration of care in a sustainable health system. These two statements respond to and build on recent reports:

    Related statements include:

    Family Health Teams (FHTs) and Nurse Practitioner-Led Clinics (NPLCs) have the leadership, dedication and willingness to step up to play their part in building a primary care system that understands and meets the needs of our patients and communities. Throughout the transformation process, they want to be heard, valued, and supported to succeed – above all else, with sufficient funding to stabilize the workforce and ensure sufficient capacity to deliver quality care. Furthermore, AFHTO members call upon the Ministry to begin the process of transitioning care coordination resources from CCACs to primary care teamsThe Ministry must work with primary care teams, LHINs, hospitals and other stakeholders to transfer all functions currently carried out by CCACs to the most appropriate bodies, to achieve greater efficiency and integration in care delivery. Population-based primary care and integrated care coordination are predicated on the availability of and access to primary care teams – currently limited to about one in four Ontarians. To spread access, AFHTO recommends the Ministry continue and strengthen its support for the field to:

    • Develop common understanding and measurement of population needs and team capacity.
    • Harness the will and expertise of local champions to spread team capacity in their communities, recognizing that different strategies and solutions will emerge to meet unique local realities.
    • Expand access where:
      • Capacity is sufficiently developed to manage additional demand without decreasing quality of care, and
      • Physicians are ready to commit to minimum requirements for meaningful collaboration and communication with the team.

    Advances by AFHTO members to measure results, through the Starfield Principles, are guiding the way to understand and assure progress toward government’s priorities of access, quality, and system sustainability. AFHTO policy positions can be accessed here. We look forward to working with the Ministry, LHINs, patients, communities, and health system colleagues to improve health and health care.

  • Report: Changes needed to improve retention, services and access to dietitians in Ontario’s primary health care

    On November 25, Dietitians of Canada released the Dietitian Workforce in Ontario Primary Health Care Survey Report. Over four hundred dietitians working in FHTs, NPLCs, CHCs and FHOs were surveyed in spring 2015 to describe the current workforce and roles of the dietitian, and to identify factors supporting the integration of their roles into the healthcare system. Patient access to nutrition care, challenges working to full potential and high turnover all arose as key issues. Highlights from the report include:

    • 87% of respondents are not satisfied with compensation.
    • 35% intend to leave their current position within the next two years, and another 49% are undecided. Only 22% plan to stay in their current position beyond the next two years.
    • Poor integration with other sectors (acute care, LTC, homecare, public health) is perceived.
    • Due to lack of resources (time and FTEs), RDs are not practicing to their full scope which includes prevention and promotion activity.

    These findings are in line with AFHTO’s 2014 report, Toward a Primary Care Recruitment and Retention Strategy for Ontario. As outlined by AFHTO and our colleagues, the inability to offer competitive compensation to interprofessional healthcare providers is a huge barrier to attracting and keeping skilled providers in primary care teams. Staff turnover, and the challenge of finding replacements, create gaps in care. Underfunding holds back the value of primary care teams. While they continue to deliver more value to patients and the health system, this sector remains woefully undervalued. AFHTO and our colleagues continue to advocate on behalf of primary care teams to strengthen recruitment and retention across the sector. For further information, please click on the links below:

  • Re: Ontario plans health-care overhaul — sorely needed!

    On November 24, 2015, The Globe and Mail published an article Ontario plans to target home care in overhaul of health care system. In response, AFHTO together with the Association of Ontario Health Centres (AOHC) sent a joint letter to the editor:

    Letter to the Globe and Mail Editor, sent November 24, 2015: Research from around the world shows that cost-effective and high-performing health systems are based on a strong foundation of comprehensive primary care.

    We have the building blocks. One-quarter of Ontarians now receive care from primary care teams – family health teams, nurse practitioner-led clinics, community health centres and aboriginal health access centres. Teams wrap care around each person throughout their lifetime.

    We need to take the next step — expand primary care teams for all, and give teams the tools to fully coordinate care for their patients so we can reduce the duplication and role conflict that currently exists.

    Net result? Better care, healthier people, best value.

    Angie Heydon, CEO Association of Family Health Teams of Ontario Adrianna Tetley, CEO Association of Ontario Health Centres

     

    The article states, “The Ontario government is preparing to overhaul health care in the province, including scrapping its troubled system for delivering home care and reforming primary care with the aim of improving patient access.” Improving access to and quality of care for patients requires effective care coordination led by a person’s primary care team throughout his or her lifetime. This reduces duplication, facilitates access and ensures continuity of care regardless of setting, be it care in the home, community, hospital or long-term care facility. As we work together to improve our health system, AFHTO joins with its colleagues on the Ontario Primary Care Council to call on government and others in Ontario’s health system to ensure primary care is supported to fulfill this central role in coordinating care. Click to read the Ontario Primary Care Council’s Position Statement on Care Coordination in Primary Care.

  • Minister Hoskins speaks about structural change at Health Achieve conference

    In a speech at the close of the OHA’s Health Achieve conference today, Ontario Health Minister Dr. Eric Hoskins, spoke about why he believes “we must undertake structural change to our health care system.” Key points include: • The need for government to improve equity of access to health services and outcomes for patients • Embracing a population-based approach to delivering care • To do this, the need for a system that is “deeply integrated at the local level” and “starts with strong local governance” • A much greater role for LHINs, including a role with primary care, and the possibility of merging LHINs and CCACs • Announcement of the first “Rural Health Hubs” in the coming weeks. Minister Hoskins committed – “Over the coming months, my ministry will be actively engaging with stakeholders and the public as I develop my plan for the next steps of system transformation.” Meanwhile, AFHTO is well-positioned to advocate and respond on behalf of members. Staff are reviewing the rich input received from members from last week’s Leadership Session and Conference on strengthening team-based primary care as the foundation of the health system. We’ll report back to members by end of next week and continue to work with members, the Ministry and LHINs, to shape the direction of the functional and structural changes ahead.

  • 2015 Annual Report Collective Impact: The Power to Shape Our Future

    We are pleased to share our latest Annual Report – Collective Impact: The Power to Shape Our Future. This report highlights the progress AFHTO members have made, and the emerging research evidence on the added value of primary care teams.

               Leadership + governance             =     Growing VALUE for Ontario’s + measurement + improvement              patients and communities

    This formula is driving the collective work of AFHTO members – family health teams and nurse practitioner-led clinics – and the results are showing. We are making visible progress toward the vision that all Ontarians will have timely access to high-quality and comprehensive primary care – care that is informed by the social determinants of health, delivered by collaborative teams, and anchored in an integrated, equitable and sustainable health system. Around the world, cost-effective and high-performing health systems share a common characteristic – they are based on a solid foundation of comprehensive primary care. We hope you enjoy reading what AFHTO members are doing to strengthen that foundation, and we look forward to continuing to work with members and stakeholders toward this vision.

  • Health Quality Ontario’s releases 2015 Measuring Up Report

    Health Quality Ontario (HQO) has released its yearly report on Ontario’s health system, Measuring Up. Based on the Common Quality Agenda, the report presents a profile of Ontarians’ health, the performance of our health system and a comparison with the rest of Canada and other countries. As such, we encourage members to review it.

    The section on primary care (pg. 40) presents indicators related to access to primary care, patient involvement in decisions related to their care and recommended screening tests, with some comparisons at the LHIN, provincial and international levels. A number of these same indicators are reported specifically for AFHTO members in Data to Decisions (D2D). In our most recent report, D2D 2.0 results indicated AFHTO members are doing better than average for primary care in Ontario (e.g. in same day/next day access). D2D is showing encouraging results for AFHTO members and provides guidance for further improvement, watch for the next iteration of D2D in January 2016.

    Measuring Up precedes a report specifically on primary care expected to be released in November 2015. HQO states on pg. 112 that the new report “will mark the beginning of regular, focused reporting on primary care in Ontario. This will include an upcoming report on the experiences of primary care physicians, comparing Ontario with other countries through the 2015 international survey by The Commonwealth Fund.” For further details you can read the relevant articles and reports below:

  • Auditor General’s Report: Hard look needed to improve CCAC service delivery model

    In a news release announcing a Special Report on CCACs, the Auditor General of Ontario stated, “The Ontario government needs to take a hard look at how the province’s Community Care Access Centres (CCACs), along with their third-party service providers, deliver home- and community-based health care and related support services to patients outside hospital settings.” Effective care coordination is best led by a person’s primary care team throughout his or her lifetime. It reduces duplication, facilitates access and ensures continuity of care regardless of setting, be it care in the home, community, hospital or long-term care facility. As we work together to improve our health system, AFHTO joins with its colleagues on the Ontario Primary Care Council to call on government and others in Ontario’s health system to ensure primary care is supported to fulfill this central role in coordinating care. This Special Report on CCACs (Auditor’s Report) and the Report of the Expert Group on Home and Community Care (Donner Report) provide sound analysis to guide the way forward. Click here to read the Ontario Primary Care Council’s Position Statement on Care Coordination in Primary Care.

  • Family Health Teams participating in “Bundled Care” – a funding model aiming to improve care coordination

    Sep. 2 – Minister Dr. Eric Hoskins announced provincial funding for an expanded pilot to provide for patients’ care needs using an approach called bundled care. Taking place in six communities across Ontario, the aim is to help people transition more smoothly from the hospital into their homes. Also known as an “integrated funding model”, with this approach a single payment is provided to a group of health care providers to cover care for an individual patient both in the hospital and at home. Most of their health care team will remain the same, with services coordinated around their needs. This should decrease emergency department visits and lower the risk of readmission. The announcement was made as part of the Ministry’s Patients First: Action Plan for Health Care. In February, changing funding models was outlined as one way to improve the delivery of better coordinated and integrated care. A commitment to proceed with bundled care was also made in Patients First: A Roadmap to Strengthen Home and Community Care in May. Since care coordination is a fundamental role of primary care, this pilot has implications for interprofessional primary care teams whose collaborations with health care partners would be impacted by this change. AFHTO members North York FHT and Thames Valley FHT are currently taking part in these groups which also include such diverse health care organizations as hospitals, community care access centres, Local Health Integration Networks (LHINs) and Ontario Telemedicine Network (OTN). The bundled care approach has been piloted at St. Joseph’s Health System in Hamilton since 2011. Results show hospital stays have been reduced by up to 33 per cent and rates of readmission within 60 days to any hospital have decreased by 56 per cent. The program is also saving up to $4,000 per patient. The province plans to continue the program’s expansion, supporting additional teams in different areas across Ontario within the next year. AFHTO looks forward to learning more about the results of these projects and what they mean for our members. For further information, you can read:

  • Supporting the Call for National Drug Coverage

    “When you can’t pay for the drugs you need to treat or manage your health conditions, you get sicker and develop more serious complications. Families, employers and communities are hurt as well. Primary care teams see this every day. We wholeheartedly support this campaign to move toward a national system of pharmacare.”- Angie Heydon, Executive Director The call to create a national drug coverage plan is gaining ground, and with the possibility of a federal election in a few short months, it can now make even greater strides with your support. Canada is the only industrialized country with universal health insurance that does not offer universal prescription drug coverage but we can change that. Health policy researchers and health organizations have started a Campaign for a National Drug Coverage. A national drug coverage plan which is public, affordable and safe, would mean that everyone in Canada would have access to the medicines they need. This campaign is aiming to build on the momentum following the recent Round Table Discussion on Pharmacare between Ontario’s Ministry of Health and Long-Term Care and other provinces. We’ve given our support and invite our members and all those interested in improving access to healthcare to do so as well. Find out more by visiting http://campaign4nationaldrugcoverage.ca/.

  • D2D 2.0 report release: AFHTO members advance primary care measurement

    AFHTO members are leading the way to advance manageable and meaningful measurement across primary care. This work is critical. Around the world, cost-effective, high-performing health systems are based on a strong foundation of comprehensive primary care; robust measurement is a mandatory ingredient for strengthening that foundation.

    D2D 2.0 demonstrates significant progress in this journey:

    • More than 100 family health teams and nurse practitioner-led clinics have voluntarily submitted their data.
    • This gives insight into the care of over 1.7 million Ontarians.
    • Comparative analyses indicate the results are representative of the full AFHTO membership of Family Health Teams (FHTs) and Nurse Practitioner-Led Clinics (NPLCs).

    The D2D journey is revealing how to get better at measuring what matters most:

    • AFHTO members are shaping implementation of Health Quality Ontario’s Primary Care Performance Measurement Framework (PCPMF) – in identifying priority measures for system and practice level and in refining these measures.
    • Working with the Institute for Clinical Evaluative Sciences (ICES), AFHTO members are leading the way to measure the average cost of all health care received by the panel of patients served by each team, adjusted for the characteristics of that patient panel.  This measure is highly important since it:
      • Can be calculated for the panel of patients in any type of primary care practice in the province.
      • Enables cost to be monitored over time to better understand the impact of improvements in quality of primary care and the health of patients on the sustainability of health care system.
    • To better reflect the many facets of comprehensive primary care that matter to both patients and providers, AFHTO members have completed their first iteration of a composite measure of quality.
    • Working across such a large number of primary care teams is enabling innovation to simplify data extraction from EMRs and improvement in data quality.

    D2D 2.0 shows encouraging results for AFHTO members and provides guidance for further improvement (click here for table):

    • Overall, AFHTO members are performing better than the provincial average on same day/next day access (40% better), cancer screening (10% better), and patient satisfaction with their involvement in decision-making (4% better).
    • There are preliminary indications that patient satisfaction with the courtesy of office staff has improved over the past 3 years (20% improvement).
    • Most teams rank high on some indicators and lower on others. D2D enables teams to compare themselves to their peers and pinpoint their improvement activity.

    AFHTO has created a series of handouts that highlight some of the exciting results we have seen to date and illustrate how we got there.

    The D2D journey continues. Measures will continue to be refined to become more and more meaningful to providers and their patients, and acted upon to improve care. Watch for the next iteration in January 2016.