Tectonic shifts: rebuilding primary care in a new world
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Tag: Patient Engagement
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QI in Action eBulletin #95: Made-In Ontario High Impact Actions in Primary Care
In this issue
- Primary Care Virtual Community
- High Impact Action Items
- Local Change Ideas
- Upcoming Webinars
Primary Care Virtual Community:
The primary care virtual community is Ontario’s novel collaborative designed to unleash the power of primary care in health system change. As a community, they have co-defined a list of High Impact Actions that are felt to spark meaningful improvements in primary care, building on lessons learned from the UK’s own transformation efforts. The community has also shared insight on the actions they feel are within their control, in addition to where support is needed. As a community they continue to work collaboratively to refine the list of High Impact Action Items for Ontario. Here is the latest list of 10:
High Impact Action Items:
1. Navigate & Coordinate
- Promote patient navigator role that can enable easier patient/caregiver access to resources including those that go beyond health care resources. This could include linking home care coordination to primary care.
2. Integrate EMRs
- Either single or intra-operable EMR/EHR systems that can both push and pull required information. Integration of EMRs can enhance quality of care provided and practice efficiency by promoting easier and better communication.
3. Access to Mental Health and Addictions
- Provide mental health and addictions supports in the community, embedding these supports in primary care.
4. Organizing Primary Care
- Come together at the local level to organize primary care and move towards more team-based care for more Ontarians, opening up the FHO model for primary care delivery.
5. Practice Facilitation & Change Management
- Provide dedicated resources to enable peer -to -peer coaching and uptake by providers. A QI-enabled, evidence-driven health care system, in turn, enables best practices.
6. Build the Extended Team
- Identify and provide support to the extended team that wraps around the patient/ family/caregivers and provide supports to enable the team to be high performing.
7. Streamline & Reduce Administrative Burden
- Reduce bureaucracy and administrative burden.
8. Recognize and Support Primary Care Continuity
- Promote the patient/caregiver and provider relationship, ensuring that the care is provided according to the principles of comprehensiveness and continuity.
9. Build Connections to Address the Social Determinants of Health
- Recognize the social determinants of health as factors that influence health and well being outside of access to healthcare services, adopting practices like social prescribing.
10. Patients as Partners
- Empower patients to take greater control and ownership over their health.
Local Change Ideas:
The Primary Care Virtual Community has given communities the opportunity to identify what’s meaningful to them. What are their pain points, headaches or areas that can be improved? And more importantly what changes can be made at the local level to support providers, their clinical practices and the delivery of patient care. Building on the change ideas identified in the primary care high impact actions for Ontario, this document highlights local challenges and solutions to improve clinical practices and care delivery in your own communities. This document is only the beginning of creating a repository of change ideas. Please complete this survey to provide local change ideas within your community!
The February 13th and the November 21st Virtual Community focused on Organizing Primary Care – the community learned from a number of primary care leaders about how they are mobilizing the primary care community to self-organize and identify what their needs are. We’re pleased to share their lessons and advice with the release of Primary Care Physicians: Working Together for Change primer which highlights strategies that can be employed for organizing primary care at the local level.
Resources:
- Provincial QIP Change Ideas
- Mental Health and Addiction Initiatives
- Primary Care: Local Change Ideas
- Primary Care Physicians: Working Together for Change primer
- Sign up for the Primary Care Virtual Community here
- Sign up to access recordings of previous Primary Care Virtual Community sessions, hosted by the Ontario College of Family Physicians (free access to all).
Upcoming Webinars:
- Improving cancer screening rates in your practice and reducing related disparities – Feb 20, 2020 – Sign up here
In Case You Missed It: Check out eBulletin #94 or other back issues here!
Questions? Comments? Contact us at improve@afhto.ca. -

Bits & Pieces: Ontario Health transfers, treating Adult Major Depressive Disorder & more
Your Weekly News & Updates
In This Issue - Upcoming transfers to Ontario Health & LHIN transitional regions
- A webcast for IHPs: OHTs and health system transformation slides and video
- Care for survivors of blood or marrow transplant therapy
- Treatment of Adult Major Depressive Disorder (MDD) Tool
- 2019 spotlight on caregivers and a new helpline
- Upcoming events on cyber security, the global AIDS crisis and more
Upcoming transfers to Ontario Health & LHIN transitional regions
On Nov. 13, Interim CEO of Ontario Health, Susan Fitzpatrick, sent an update on activities underway with the health agency. Transfer orders were issued by the Honourable Christine Elliott, Deputy Premier and Minister of Health, to Cancer Care Ontario, eHealth Ontario, HealthForceOntario Marketing and Recruitment Agency, Health Shared Services Ontario, and Ontario Health Quality Council operating as Health Quality Ontario.The transfer orders list December 2, 2019 as the day they will transfer to Ontario Health. Transition of the LHINs will occur at a later date.
You can find all of the transfer orders on the ministry’s website and Ontario Health’s new website, www.ontariohealth.ca.
Ontario Health has also aligned the 14 LHINs to five interim and transitional regions. This is not a merger of the LHIN boundaries. Effective November 13, five LHIN CEOs have been appointed as Transitional Regional Leads reporting to the Interim CEO of Ontario Health. Read the full memo on our site.

A webcast for IHPs: OHTs and health system transformation slides and video
On Nov. 14 IHPs joined a webcast that was organised to help answer questions and to learn about the work being done at this time of change. It was an overview of OHTs, an update from the ministry, and an opportunity to hear from members who are part of OHTs that are proceeding to full application, especially those OHTs that have included close collaboration with IHPs. Slides and video are now available on our site.
Care for survivors of blood or marrow transplant therapy
Stem cell transplant is an important treatment for some types of cancer, but it can also increase future health risks. Long-term follow-up care involves all members of the patient’s health team. Patients commonly need updated immunizations and regular monitoring for cardiovascular risk factors and screening for secondary cancers.Please visit the Cancer Care Ontario Survivorship Care after Stem Cell Transplant website to learn more about this unique patient population and find patient education materials.
Treatment of Adult Major Depressive Disorder (MDD) Tool
About 7% of Canadians meet the diagnostic criteria for adult major depressive disorder (MDD). The Centre for Effective Practice (CEP) recently developed the Treatment of Adult Major Depressive Disorder (MDD) Tool to help.As a highly requested topic by providers, this tool can support primary care providers in treating adult patients (≥ 18 years) who have major depressive disorder. The tool covers treatment options for MDD, which involve psychotherapy and/or pharmacotherapy, as well as complementary and alternative options. The MDD Tool is one of several clinical tools developed as part of the Knowledge Translation in Primary Care Initiative.

2019 spotlight on caregivers and a new helpline
The Change Foundation has released the second annual Spotlight on Ontario’s Caregivers, done for the first time in partnership with The Ontario Caregiver Organization. Highlights include:
- While similar numbers of caregivers are involved in organizing care, in 2019 56% of caregivers find the process difficult, compared to only 39% in 2018.
- The impact on finances is more pronounced in 2019 – 32% said they had faced financial hardships compared to 22% in 2018.
- Emotional counselling for both the patient and the caregiver is still one area where more support is needed, with 77% of caregivers wishing for a ‘one-stop-shop’ that they can turn to for help and advice.
To address this last point The Ontario Caregiver Organization recently launched the Caregiver Helpline – a 24/7 resource that caregivers can call or engage in a live chat between 7 a.m. and 9 p.m., Monday to Friday, to find local supports, get information about caregiving and get other important knowledge that caregivers said they need.
Cyber Security and Data Breaches- How Vulnerable are you? Nov. 20, 2019
The next Financial Webinar Series webcast co-hosted by AFHTO and Grant Thornton LLP is tomorrow! Join us for an hour on data, cyber security and policies and procedures to mitigate possible issues. Register today!
Family Medicine, Holistic Care And The Ongoing Global AIDS Crisis, Nov. 26, 2019
Join Dr. Jane Philpott and Stephen Lewis as they discuss HIV & AIDs care from their unique perspectives. Session will be held in Toronto. Learn more here.
The Digital Health Toolbox: Enabling High-Performance Teams In The Delivery Of Integrated, Patient-Centred Care Webinar, Nov. 28, 2019
Learn how to implement digital health tools within your teams after participating in this webinar co-hosted by AFHTO and the eHealth Centre of Excellence (eCE). Register today!
Transitioning NP Research to Practice Conference, Jan 24, 2020
Early Bird Registration for NP Global Initiatives’ online NP conference ends next week. Participate in this new organization’s convenient online conference by NPs, for NPs. Learn more here. -

Bits & Pieces: OHT webcast for IHPs, caregiver resources, high impact actions & more
Your Weekly News & Updates
In This Issue: -
A webcast for IHPs: OHTs and health system transformation
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New resources for caregivers supporting seniors living with frailty
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High impact actions for Ontario
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Digital Coalition conference presentation
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Upcoming events on concussions, cyber security and more
A webcast for IHPs: OHTs and health system transformation
All IHPs are invited to join a webcast that has been organised for them to help answer questions and to learn about the work being done at this time of change. Please join us on Thursday, November 14, from 12 PM to 1:30 PM for an overview of OHTs, and to hear from teams proceeding to full application whose OHT development has included close collaboration with IHPs. They will speak to their work to date and highlight how IHPs are engaged.We ask this invitation be distributed across teams. While this webcast is organised for IHPs, all members are welcome to join. Please register here.

New resources for caregivers supporting seniors living with frailty
Regional Geriatric Programs of Ontario (RGPO) and six project partners from across the province have launched new educational resources for caregivers who are providing care and support for seniors living with frailty.
Caregiving Strategies: Providing Care and Support for a Senior Living with Frailty was designed by caregivers and health care experts to improve the skills, knowledge, and confidence of family member and friend caregivers.
Caregiving Strategies consists of:
- A FREE online course
- The Caregiving Strategies Handbook
- Tools, tips and links to great resources
To access these resources please visit their site.

High impact actions for Ontario
The synthesis of potential high impact actions for Ontario identified during Sep 21 and 25 sessions of the primary care virtual community is now available.
Actions include:
- Integrate EMRs
- Recognize and Support Primary Continuity (the core team)
- No patient or practice left behind
- Alternative consultation

Digital Coalition conference presentation
Slides are now available for the Bright Lights award winning Digital Coalition’s 2019 conference presentation. You can find them here. And don’t forget, you can find other slides here and posters here.
Ontario Health System Transformation Webinar: Making Interprofessional Teams Shine, Oct 28, 2019
RNAO updates on Ontario health system transformation and discussion on how they are tailoring the BPG implementation toolkit to better support practice change. Register here.
Toronto International Conference on Quality in Primary Care, Nov 16, 2019, Toronto
Don’t miss your chance to register for this international conference in Toronto. Registration closes in 2 weeks on Friday, November 1st. Find out more here
Cyber Security and Data Breaches- How Vulnerable are you? Nov 20, 2019
The next Financial Webinar Series webcast co-hosted by AFHTO and Grant Thornton LLP is right around the corner. Join us for an hour on data, cyber security and policies and procedures to mitigate possible issues. Register today!
What Primary Care Teams Need To Know About CONCUSSION, November 19, 2019
The Ontario Neurotrauma Foundation is hosting an evidence-based clinical webinar on concussions, aimed towards primary care teams. Learn more here. -
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Bits & Pieces: Faces of Caring, conference registration & more
Your Weekly News & Updates
In this Issue: - Faces of Caring
- AFHTO 2019 Conference registration still open
- New ECHO launching in support of adults with intellectual and developmental disabilities
- Reminder- primary care virtual community meeting Sep. 25
- Upcoming events including our OHT webcast series and more
Faces of Caring

“What I can only describe as being sucked into a very fast-moving tornado has changed my life forever.”
Faces of Caring is an online community launched to share stories, advice, and resources for facing serious illness. You can share this with patients and caregivers just starting their caring journey who may find the advice of those with lived experience helpful.
AFHTO 2019 Conference registration still open

You can still register for the AFHTO 2019 conference! Email us if you haven’t gotten your access code.

With Ministry speakers, primary care team leaders discussing the latest innovations and programs, and multiple sessions focused on Ontario Health Teams, could this content BE any more relevant really?
We also have volunteer opportunities onsite for deeply discounted registration, such as registration desk, attendee assistance at breakfast and lunch and wayfinding. Email us for more information.
New ECHO launching in support of adults with intellectual and developmental disabilities
In January 2020, ECHO Ontario Adult Intellectual and Developmental Disabilities at CAMH, University of Toronto, and Surrey Place will be launching a new ECHO (i.e. a free educational program). The focus will be on helping healthcare or developmental service professionals in their work with adults with intellectual and developmental disabilities.
They’re looking for individuals in this area of work who might be able to help them to define a curriculum that would matter most. The responses to our short survey will help create the curriculum for the weekly learning sessions. To complete the survey, click here. For more information on ECHO Ontario Mental Health, please visit their site.
Reminder- primary care virtual community meeting Sep. 25

The primary care virtual community, brought together as an AFHTO/OCFP partnership with Change Foundation, will next meet on Sep. 25 from 8:00 a.m.- 9:30 a.m. This session builds on the conversation and feedback you shared in prior sessions to further develop the concept of the 10 High Impact Actions implemented within the UK and what our own made-in Ontario High Impact Actions could be.
As we come together to share these ideas, we are focused on how the high impact actions can shape all 4 elements of the quadruple aim, and how we improve both the provider and patient experience. Register here.
AFHTO 2019 Conference, September 19- 20, 2019
The conference is just over a week away! It’s not too late to register- join over 800 primary care professionals to explore Health System Integration Built on The Foundation of Team-Based Primary Health Care. Register now!
Understanding The Caregiver Experience: Regional Insights to Inform Ontario Health Teams, Sep. 12, 2019
Join The Change Foundation on
Thursday, September 12 from 10:00 a.m. to 11:30 a.m. (EST) as they share their insights on the patient and caregiver experience in Ontario’s health care system and the opportunities for change and improvement. Register here.
OHT Webcast Series: The Shift To Shared Leadership, September 12, 2019
AFHTO and the OCSA will review approaches to creating shared leadership tables and/or working groups and offer practical “OHT Starter Kit” tips and tools. For more information or to register, click here.
EMR: Every Step Conference, September 26, 2019
Attend the annual OntarioMD conference to enroll or learn more about Health Report Manager (HRM) and eNotifications, ONE® ID, eConsult, Insight4Care Dashboard and many other services. Find out more here. -

Bits & Pieces: Patient Digital IAA deadline extended, free conference registration & more
Your Weekly News & Updates
In this Issue: - Patient digital IAA application deadline extended
- Free conference registration and deadlines starting Aug. 19
- Project ECHO Ontario Mental Health: free professional development opportunity
- Upcoming events regarding governance and more
Patient digital IAA application deadline extended
On July 16, we shared the Ministry of Health’s call to submit applications for establishing a public-facing digital identity, authentication and authorization (IAA) service for patients in Ontario’s health system.The application deadline has been extended to August 16, 2019 at 12pm EST, and there is now an FAQ.
The Assessment phase ends in mid-October 2019.
Free conference registration and deadlines starting Aug. 19

Free registration: Due to another staffing change, we have an opening for a program host. These volunteers help keep our sessions on track and get complimentary registration in return. See the role description here and email paula.myers@afhto.ca if you’re interested.
August 19: Book your hotel room before August 19. This ensures you get our group rate. After this date, rooms are released to the public. Prices start at $222/night. That’s more than $100 discount on current rates!
August 19: IHP Sessions– we still need leads for the Administrative and Social workers
individual sessions. If no leads are confirmed by August 19, we may have to cancel these sessions. All IHP session leads get a $50 discount on conference registration. Email us for more information.September 4: Our early bird deadline to register for the AFHTO 2019 Conference, “Health System Integration Built on the Foundation of Team-Based Primary Health Care”
Project ECHO Ontario Mental Health: free professional development opportunity
Registration is now open for ECHO Ontario Mental Health at CAMH and the University of Toronto. This free educational program uses videoconferencing technology to support front line providers in the delivery of high quality, evidence-based mental health and addictions care. Together with their peers, as well as an inter-disciplinary specialist hub, ECHO Ontario Mental Health allows participants to share and learn best practices, jointly discuss practical recommendations for complex client care, and build sustainable communities of practice.Free programs in the following areas will launch in Fall 2019:
- Addiction Medicine and Psychosocial Interventions
- Complex Patient Management
- Mental Health
- Obsessive Compulsive Disorder
- Psychotherapy
- Trans and Gender Diverse Healthcare
Apply today using this Application Form. If you have any questions, email echo_Ontariomentalhealth@camh.ca.
AFHTO 2019 Conference, September 19- 20, 2019
Members get 50% off registration; plus early bird rates are in effect! Get your member access code from your administrator and come explore Health System Integration Built on The Foundation of Team-Based Primary Health Care. Register now!
NPAO Annual Conference, September 12-13, 2019
Register for the NPAO Annual Conference by Friday, August 16th to access early bird rates! Learn more about the conference here.
Good Governance Practice to Support System Transformation, August 14, 2019
The OHA is hosting a webinar for guidance on how OHT candidates can work together to evaluate good governance and to discuss building blocks that will help ensure the success of their OHT. There is a cost. Please click here for more information or to register.
Free Workshop to Develop Support for Patient-Oriented Research, September 9 to November 25, 2019
Join this free workshop series for patient partners, policymakers, managers or researchers who would benefit from learning more about how patient-oriented research can improve the patient experience and patient outcomes. Find out more here. -

Bits & Pieces: full OHT list now available, member news, conference deadlines & more
Your Weekly News & Updates
In this Issue: - Full OHT List now available
- Member news
- AFHTO 2019 Conference deadlines starting Aug. 9
- NEW Ontario follow-up care clinical guidance summaries for breast, colorectal, and prostate cancer survivors
- Free workshop to develop support for patient-oriented research
- Managing benzodiazepine use in older adults- tool available
- LeaderShift Conference
- Upcoming events regarding opioids, COPD and more
Full OHT List now available
The Ministry of Health has posted the full list of Ontario Health Teams online. A number of our teams are actively involved in the application and in development phase including two in development by members ESF NORD-ASKI and Huron Shores FHT.
The list can be used as a resource by any health service provider or organization to connect with an existing team that has already started the Ontario Health Team journey.A reminder to stay up to date on the health transformation currently underway by subscribing to the Connected Care Updates.
Member news
Mount Sinai Academic FHT – Mount Sinai Academic FHT prenatal services fit under Ontario’s plan to expand midwifery servicesCity of Kawartha Lakes FHT – City of Kawartha Lakes FHT celebrates grant for seniors’ play park in Fenelon Falls
Owen Sound FHT – Owen Sound FHT holds ‘Adulting’ focused seminar for youth
AFHTO 2019 Conference deadlines starting Aug. 9

August 9: Our referral program is only open until next Friday, August 9, 2019. All non-members have to do is say who recommended them during registration and the organization with the most referrals wins a complimentary registration! Please remind your partners and stakeholders to mention your team’s name! Non-members and members alike can win.
August 19: Book your hotel room before August 19. This ensures you get our group rate. After this date, rooms are released to the public. Prices start at $222/night. That’s more than $100 discount on current rates!
August 19: IHP Sessions– we still need leads for the Administrative and Social workers
individual sessions. If no leads are confirmed by August 19, we may have to cancel these sessions. All IHP session leads get a $50 discount on conference registration. Email us for more information.September 4: Our early bird deadline to register for the AFHTO 2019 Conference, “Health System Integration Built on the Foundation of Team-Based Primary Health Care”
NEW Ontario follow-up care clinical guidance summaries for breast, colorectal, and prostate cancer survivors
Cancer Care Ontario is sharing the new provincial follow-up care clinical guidance summaries for breast, colorectal, and prostate cancers, now available on their website. The summaries are to serve as concise and user-friendly informational tools for primary care providers to support the delivery of evidence-based follow-up care to their patients. If you have any questions, please email the Transitions in Care Team at TransitionsInCare@CancerCare.on.ca.
Free workshop to develop support for patient-oriented research
Do you know any patient partners, policymakers, managers or researchers who would benefit from learning more about how patient-oriented research can improve the patient experience and patient outcomes? If so, McMaster Health Forum is asking you to encourage them to register for one of their two remaining free, online training sessions:- Sept. 9 – Nov. 25, 2019 (sessions on Mondays and Thursdays, 2:30 – 3:30pm)
- Jan. 6 – Mar. 23, 2020 (sessions on Mondays and Thursdays, 12 – 1pm)
This is a limited opportunity for them to help bring a strong patient voice to both research and decision-making. Over 11 weeks, this virtual course will better prepare participants to support the conduct and use patient-oriented research in Ontario’s health system and become mentors to others looking to do the same.
Managing benzodiazepine use in older adults- tool available
The Centre for Effective Practice (CEP) has published a new clinical tool to support the assessment and discussion of the use of benzodiazepines with older patients.Developed as part of the Knowledge Translation in Primary Care initiative, the Managing Benzodiazepine Use in Older Adults tool focuses on the role of benzodiazepines in insomnia, anxiety disorders and panic disorder, with steps to support safely discontinuing, starting and continuing to prescribe benzodiazepines.
LeaderShift Conference
Read more about the LeaderShift Conference that was held on July 11, 2019 and how attendees were able to connect and collaborate with their peers, learning how they were part of the #shapetheshift movement currently underway in the province.
AFHTO 2019 Conference, September 19- 20, 2019
Members get 50% off registration; plus early bird rates are in effect! Get your member access code from your administrator and come explore Health System Integration Built on The Foundation of Team-Based Primary Health Care. Register now!
Understanding an evolving opioid crisis, August 8, 2019
HQO’s next Quality Rounds Ontario webinar. Find out more here.
COPD Workshop, August 26, 2019
The Lung Association’s – Ontario’s Provider Education Program will host a COPD Workshop in Mississauga and via OTN. Register here.
Leukemia and Lymphoma Society of Canada: Clinical Trials – What you Need to Know, August 6, 2019
This webcast will provide blood cancer patients, caregivers and healthcare professionals with an overview of clinical trials concepts and processes. Find out more here. -

Bits & Pieces: GoodLife 7-day trial available, summer perks, patient-centered performance measurement & more
Your Weekly News & Updates
In this Issue: - GoodLife 7-day trial available
- Summer perks
- Patient-centered performance measurement
- Project ECHO Ontario Bariatric Network – update your knowledge on post bariatric care and obesity management
- Seeking caregiver input
- Join the Ontario Quality Standards Committee
- Upcoming events including Considerations for Primary Care Teams as a Not-for-Profit Corporation and more
GoodLife 7-day trial available
Reminder that AFHTO members can save up to 40% off regular GoodLife Fitness rates. The annual Corporate Membership rate is $519, and the bi-weekly payment will be $24.At this time all identified members on our ‘Bits & Pieces’ mailing list as of June 24 are already eligible for the discount.
To register, please email info@afhto.ca for your membership ID. Once you’ve received your ID, you can register online. For more information:
On the fence? Would you like try it out before committing? You can get a complimentary 7-day pass at www.goodlifeatwork.com/trial.
Class schedules can be found online and filtered by area on their site. Pressed for time? The Fit Fix is a great way to get a quick workout in. It allows you to do a full body workout in just 20 minutes! Perfect to squeeze in at lunch or just before work. If you have any questions, please email info@afhto.ca.

Summer perks for the whole family
And don’t forget, AFHTO members are eligible to sign up for Perkopolis discounts, which include travel and activities such as Ripley’s Aquarium, African Lion Safari, Universal Orlando and more.
Other perks include shopping, movies and theatre. Check with your administrator if your team is already signed up and you can register right away. It’s free to sign up!
Patient-centered performance measurement
“Balancing patient priorities for technical and interactional aspects of care in a measure of primary care quality” – article in Primary Health Care Research & Development, Volume 20 focused on results of a co-designed survey where patients were asked to determine the relative priorities of each of a series of primary care measures in the patients’ relationship with their primary care provider. Authors include Dr. Carol Mulder, former Provincial Lead of the QIDS Program at AFHTO and lecturer at Queen’s University and Dr. Nadiya Sunderji Psychiatrist in Chief, Waypoint Centre for Mental Health and Assistant Professor at University of Toronto.
Project ECHO Ontario Bariatric Network – update your knowledge on post bariatric care and obesity management
The Ontario Bariatric Network is launching a new Project ECHO in post bariatric care and obesity this coming fall. A series of six sessions will be hosted by seven Bariatric Centres of Excellence across Ontario. Join one of their knowledge sharing networks with other primary care providers and specialist from the Bariatric Centres of Excellence to share best practices and discuss cases using videoconferencing technology. Sessions are open to all primary care providers and interprofessional health care providers, are offered at no cost and are eligible for Continuing Medical Education credits.To register or for more information on session details please visit their site or view the flyer.
Seeking caregiver input

Baycrest GEMH is recruiting caregivers of people with dementia who might want to participate in an online learning module regarding medication management and dementia. Please circulate the flyer and/or email to any of your patients’ caregivers who you think might be interested.
Join the Ontario Quality Standards Committee
Health Quality Ontario is seeking volunteers for its Ontario Quality Standards Committee. The committee provides advice on its quality standards program, including on ways to enhance the adoption and impact of the standards. Deadline July 18, 2019.
Considerations for Primary Care Teams as a Not-for-Profit Corporation, July 17, 2019
Join AFHTO & Grant Thornton LLP for their second webinar in the Financial Webinar Series. Register here.
AFHTO 2019 Conference, September 19- 20, 2019
Members get 50% off registration; plus early bird rates are in effect! Get your member access code from your administrator and come explore Health System Integration Built on The Foundation of Team-Based Primary Health Care. Register now!
Charting the Future of Primary Care: Leadership, Teams, and Culture, September 11 – 12, 2019
Ivey Academy partnership program with the Harvard Medical School. Find out more here.
OMD EMR: Every Step Conference, September 26, 2019
Early-bird registration has opened for the OMD conference, held in Toronto. Learn more here.


