As part of their 2015-2020 strategic plan, The Change Foundation is working to improve the experience of family caregivers as they help their family members transition through and interact with Ontario’s health and community care systems. As part of this work, they’re aiming to compile a baseline snapshot of established family caregiver engagement activities in the province. This information will help identify models of engagement between family caregivers and providers in which families are actively incorporated into shared decision making. They also plan to update the information again in 2 or 3 years. They’d like to know how your organization is engaging with patients and their families on an ongoing basis. If you have information regarding family councils, caregiver support groups, or caregiver engagement activities within your primary care team, please contact Cayla Baarda, Research Assistant, at cbaarda@changefoundation.com or 1-416-205-1353.
Tag: Members Only
-
Looking beyond measurement to improvement in interprofessional care: focus groups with IHPs
In January and February of 2016, we conducted a series of focus groups with AFHTO-member Interprofessional Health Care Providers (IHPs) about what you need in order to get better at what you do – and about how we can get better at helping you with that. We heard a lot of great information from these focus groups! Now its our turn to teach back in order to be sure we heard right from all those who were able to be a part of the focus group discussions, as well as to get input from the wider group of volunteers to help us set priorities for action. To do this, we have created an anonymous, online survey. This brief questionnaire is your opportunity to tell us what Quality Improvement (QI) means to you, whether that’s even an accurate term to describe the process of getting better at what we do, and how we can support you in doing this. The questions for this survey come out of our discussions at the focus groups. Please confirm/correct our impressions and tell us which aspects of the enablers and barriers are the highest priority for you so they can also be the highest priority for our work together. Data from the focus groups and this survey will be used internally to set priorities in supporting teams to move beyond measurement to improvement. We can’t promise we will do everything that you identify as important – but at the very least, we can commit to focusing whatever resources we have in that direction. Data from the survey will also be used externally via direct communication and broader publication to advocate for resources/tools/other supports for AFHTO members. The results will also constitute part of the data being considered in my (i.e., Carol Mulder) doctoral thesis. Rest assured that your survey data will be completely anonymous, even to us – we won’t know who has completed it The survey has been sent to everyone who signed up for the focus groups. We look forward to learning from your responses and using them to help us in improving our efforts to help you. Thanks again for taking the time to share.
March 3, 2016
Thanks to the more than 100 IHPs who have signed up for focus groups!
What’s next?
Meeting invitations have now been sent for sessions in London (March 24), Toronto (March 29) and Kitchener (March 30). Planning for sessions in other locations is still underway. Not all IHPs will have received a meeting invitation; they were sent to those who indicated availability for the chosen date/time. Where there were more IHPs available than space in the focus group (maximum size of 8), a random sample of available IHPs was invited to the session. Closer to the dates of the sessions, we will send the high-level questions that will be addressed during the focus groups. There is no presentation planned as the goal of the sessions is to hear from IHPs about quality improvement, what it looks like in their teams and what it would take to better support it. All IHPs (not only those who take part in the focus groups) will be invited to comment on the guidance emerging from the focus groups and implications for AFHTO. To do that, we are hoping all IHPs who have signed up will agree to be added to the email distribution list for updates – watch your email for more information. AFHTO will work with all members to develop activities, resources and/or tools to support quality improvement within teams. These interventions will be informed by the focus group discussions and reflection on them by IHPs as well as other staff of AFHTO member organizations.
All IHPs are invited to participate in a series of regional focus groups. AFHTO has been making progress with measurement of comprehensive, team-based primary care. There is still more work to do with that. In the meantime, it is time to look beyond measurement to improvement in interprofessional care. IHPs are invited to complete the online survey about potential dates, times and locations as soon as possible so we can set up the sessions. We are looking for up to 6 people for each session on a first come, first served basis. The sessions will be facilitated by Lori Chambers, a qualitative researcher and doctoral candidate from McMaster and Carol Mulder, Provincial Lead for AFHTO’s Quality Improvement and Decision Support program. There is no charge for the sessions, which are expected to be about 1.5 hours long. Date and location of groups will be decided based on response to Doodle polls. The first sessions (which we anticipate to be in late March) will be held in the locations which fill up first. Additional options will be offered after the first sessions are set. Contact Carol Mulder for more information
-
Experiencing Aging: A Health Care Reality Check from The Change Foundation
Health care services are created with the patients in mind, right? How would your perspective change if you had limited mobility, couldn’t hear properly and had restricted vision? That’s what many seniors experience every day. It’s time for a reality check. The Change Foundation has released two Experiencing Aging videos (also referred to as the Aging Suit videos). Through simulations informed by lived experience and using the Aging Suit to mimic the effects of aging, we’ve crafted a video series that serves as a reality check of the challenges seniors face in differently health care settings, starting with home care and primary care. You can watch a video featuring Kavita Mehta, Executive Director, South East Toronto FHT, who agreed to wear The Aging Suit and be taken through a simulation in a Primary Care setting. She was able “to walk a mile in our patient’s shoes”.
-
Data to Decisions eBulletin #37: Data Dictionary and Step-by-Step Guide released
Just released: Data Dictionary and Step-by-Step Guide to participate in D2D 4.0. Look for them on our updated planning and preparation page along with some tips on what you can do to prepare for data submission (opening August). Ensure you have the most up-to-date data: The next Primary Care Practice Team Report will be released by the end of August. Most teams have already signed up; if you haven’t, now is your last chance – deadline is June 30. IHPs: Continuing the journey from measurement to improvement. We are finalizing our summary of guidance received during our Winter/Spring 2016 focus groups with IHPs. We will soon be reaching out to all who signed up and inviting them to reflect and comment on the summary via a short survey.
D2D 4.0 Timeline

Help spread the word about D2D – invite others to sign up for the eBulletin online. Getting too many emails? Scroll to the bottom of the original email for the unsubscribe link.
-
Primary Care input needed on interface with child and youth mental health services
Many families first attempt to access child and youth mental health care through you; their family doctor, pediatrician, walk-in clinic or hospital emergency department. Primary care professionals often report feeling ill-equipped to manage child and youth mental health concerns. To further complicate matters, community-based child and youth mental health services typically have limited funding and long waitlists. Children, youth and families need a more efficient and effective system of mental health care with more collaborative, coordinated partnerships across primary care and child and youth mental health sectors. The Ontario Centre of Excellence for Child and Youth Mental Health’s latest policy-ready paper will summarize the latest knowledge on evidence-informed approaches to ensuring a seamless interface between Ontario’s primary care system and community-based child and youth mental health service systems. A key step in this process is to ask community-based service providers, primary care physicians and professionals, families and youth what they think: What’s working, what’s not, and how things can be improved? They’re looking to engage primary care professionals in a one-hour telephone conversation about your insights and experiences on the intersection of Ontario’s primary care and child and youth mental health services. Say what worked, what didn’t and how things can be improved. By participating, you’re helping to shape how child and youth mental health services are delivered in Ontario and identify priorities for change. Interested individuals will be contacted throughout July and early August to schedule a one-hour telephone interview. They can also host a telephone focus group with multiple participants. If you have an existing group meeting they could call into, let them know. This document provides additional details on the project and process. For more information on this policy-ready paper and to RSVP, please contact Veronica Hoch at vhoch@cheo.on.ca or by phone at 613-737-2297 ext. 3478.
-
EMR Data Management Committee (EMR-DM)
The purpose of the EMR Data Management (EMR-DM) subcommittee is to facilitate improvement of quality of care through the implementation and enhancement of EMR data management tools by:
- Guiding the development of a working knowledge base of functionality requirements and utilization strategies,
- Prioritizing issues identified,
- And leveraging relationships with vendors and supply chain partners to resolve these issues.
-
Indicators Working Group (IWG)
The working group, essentially a sub-committee of the QIDS Steering Committee (QSC) informs the development and implementation of indicators, processes and principles for measuring, reporting and ultimately driving continued high performance in primary care.
-
Quality Steering Committee (QSC)
Within a framework of policies and priorities established by AFHTO board, QSC sets specific project priorities and objectives to demonstrate the value of team-based primary care and ultimately improve the quality of care delivered
-
QSC Terms of Reference
Revised April 2019
-
QSC Members LIST
Revised July 2021
-
-
EMR-DM Membership List
Membership and contact information for the EMR Data Management Subcommittee (EMR-DM)
Member
Role
Affiliation
Email
Phone
Andrew King
EMR Product Strategy and Planning Consultant
Ontario MD
Andrew.King@ontariomd.com
416-623-1248
Brice Wong
QIDS Specialist
Windsor FHT
bwong@windsorfht.ca
226-787-2074
Carol Mulder
Provincial Lead – QIDS program
AFHTO
carol.mulder@afhto.ca
647-234-9470
Craig Nicks
Executive Director
Stratford FHT
CNicks@sfht.on.ca
519-273-7017
Darren Larsen
Chief Medical Information Officer
Ontario MD
darren.larsen@ontariomd.com
David Barber
Assistant Professor – Department of Family Medicine and Regional Network Director CPCSSN
Queen’s University
david.barber@dfm.queensu.ca
613-533-6000 x 73923
Dawn Olsen
QIDSS
Great Northern FHT
dolsen@greatnorthernfht.com
705-647-6100
Elizabeth Keller
Director – Product Management
Ontario MD
Elizabeth.Keller@ontariomd.com
416-623-1248
Greg Mitchell
Knowledge Translation & Exchange Specialist – QIDS Program
AFHTO
greg.mitchell@afhto.ca
647-234-8605 ext. 202
Jamie Sample
Project Coordinator, QIDS Program
AFHTO
jamie.sample@afhto.ca
Kevin Samson (Chair)
IT Lead
East Wellington FHT – QIDS Steering Committee
kevin.samson@ewfht.ca
519-856-4681
Kirk Miller
Business Services Manager
Guelph FHT
Kirk.Miller@guelphfht.com
519-837-4444
Knut Rodne
Director of Change Management
Ontario MD
Knut.Rodne@ontariomd.com
1.866.339.1233
Meghan Peters
QIDS Specialist
City of Lakes FHT
mpeters@yourfamilyhealthteam.com
705-560-1018
Gina Palmese
Manager, Practice Engagement
Ontario MD
Gina.Palmese@ontariomd.com
-
Data to Decisions eBulletin #36: Your data, your story
AFHTO is capturing widespread attention: Stories about the measurement and improvement work that AFHTO members are doing together have been accepted at four major primary care conferences (see below). These presentations will be posted on the AFHTO website at the close of each conference:
- Trillium Primary Health Care Research Day (June 1)
- North American Primary Care Research Group, Practice-Based Research Conference (July 11 – 12)
- Ontario College of Family Physicians, 54th Annual Scientific Assembly (November 24 – 26)
- Canadian College of Family Physicians, Family Medicine Forum (November 9-12)
Ready… set… D2D! If you want a head start in your preparations for D2D 4.0, here are a few easy steps you can take now. For example, start gathering your data and talking to your team. Much of the data you’ll need can be found at the links below:
- Primary Care Practice Report
- Cancer Care Ontario Screening Activity Report
- MOHLTC data at the Health Data Branch Web Portal
Consider nominating your team for a Bright Lights award. Nominations open on Monday. As you prepare for D2D, consider telling stories about your improvement journey as a Bright Lights nomination. Bright Lights awards come with a $3000 education grant for the winning team. Are you a QIDS Specialist (QIDSS) host or member of a QIDSS partnership? Please join us for the next QIDSS Host-Partner ED forum.
- When: June 23, 2016, 12:00 – 1:30 PM (EST)
- How to join: Register for the webinar. Once registered, you will receive an email with a unique link to join the webinar along with instructions to connect to the audio channel.
- Who: All EDs who are QIDSS partnership hosts or members