Tag: Library

  • Data to Decisions 1.0: Advancing primary care

    The AFHTO Board is very pleased to announce D2D 1.0 Data to Decisions: Advancing Primary Care— a summary presentation of member-selected indicators. We invite your participation in this exciting and ambitious initiative. What is Data to Decisions 1.0: Advancing Primary Care?

    • D2D 1.0 is about getting started with the data that matter most. It will present a small number of indicators that are meaningful, comparable and currently available
    • It will be an early report containing useful and meaningful data because is being defined by members’ priorities for measurement and quality improvement
    • Participation in D2D 1.0 is completely voluntary – all members will be invited but NOT required to contribute data
    • D2D 1.0 will help AFHTO advocate for and inform measurement in ways that make sense to interprofessional primary healthcare organizations
    • The work is being led by the Indicators Working Group of the Quality Improvement Decision Support Steering Committee (QSC) and supported by Quality Improvement Decision Support  Specialists (QIDSS)
    • D2D 1.0 is coming soon! The target delivery date is October 2014

    How can I participate?

    • D2D 1.0 will build on AFHTO member advice and input at each critical stage in its development including data readiness, extraction, report design and lessons learned
    • Vote on the indicators: In late April, watch for and participate in the online survey (and possibly webinar) to select the short list of indicators to be included in D2D 1.0
    • Contribute your data: Start the conversations within your team to get ready to contribute your data so you can see where you land among your peer teams when D2D 1.0 is released.

    How do I find out more?

    • Review the Frequently Asked Questions
    • Connect with your QIDS Specialist – they are actively involved in this project and need your input!  Send comments, questions and suggestions to:
  • Participate in the campaign for renewed commitment to interprofessional primary care

    With a budget expected in early May and the potential for an election this spring or summer, we need to ensure that MPPs, candidates and senior officials of all of the political parties are well-educated on the value of interprofessional comprehensive primary care teams, and the benefits of expanding access, enhancing value and enabling recruitment of the staff needed to deliver care. Last week AFHTO used the occasion of the 10th Anniversary of the announcement of Family Health Teams to kick off our campaign, “Better Care. Healthier Families. Best Value.” As a result of our work, the Minister of Health also used the event to attribute much of their success in health care to the work being done by family care teams – FHTs, NPLCs and other interprofessional models — in Ontario. In the next week, we’ll meet with senior political officials to encourage them to make the expansion and enhancement of family care teams a priority. We’re also mailing a brochure to every MPP in the province. We need members to help keep up the momentum. We encourage you to book a meeting with your local MPP and election candidates as soon as possible. To make it as easy as possible, we have e-mailed documents to members to support your efforts:

    • A slide presentation that you can use to guide your meeting. (Note that we’ve left space for you to insert local successes and challenges).
    • A PDF of the brochure (click here) that you can print to use in your meetings or in other ways appropriate to your community.

    We have also e-mailed the following two documents. Members can contact info@afhto.ca to receive a copy:

    • A key messages document to ensure we’re giving consistent messages across the province.
    • A spreadsheet that lists the riding and MPP contact information for each AFHTO member, sorted by member name and by riding.

    We’re also scheduling an all-member web meeting to give you an update on Ontario’s political landscape, what we’re hearing in our meetings, and answer your questions. The e-mail was sent out by riding to help members in the same riding to connect and coordinate efforts. AFHTO is happy to help your group coordinate if needed – just contact info@afhto.ca. (Note: Our list of AFHTO members by riding is based on administrative office addresses. Please let us know If your organization operates in more than one riding, or send us the postal codes of your other locations and we’ll work it out for you.) If we are going to protect the improvements we’ve made to primary care in Ontario we need to ensure that more people are aware of the benefits that family care teams bring to patients, government and providers. Please keep us updated on your progress by emailing info@afhto.ca. Sincerely, Keri Selkirk, President (and Executive Director, Thames Valley FHT) Angie Heydon, Executive Director Association of Family Health Teams of Ontario


  • Privacy Webinar and Resources Posted / Link to HQO 2013-14 QIP Analysis

    HQO’s Analysis of 2013-14 Primary Care QIPs Now Available AFHTO has just learned that Health Quality Ontario has posted Primary Care Quality Improvement Plans: Analysis for Improvement 2013-14 .  Although your 2014-15 QIPs are likely at very advanced stages of completion, we felt it was important to draw this resource to your attention. QIDS Privacy Resources Now Posted: Thanks to 102 members who participated in the “Overcoming privacy issues in partnership agreements” webinar led by Kate Dewhirst of DDO.  If you were unable to participate or want to review it click here to access the entire webinar. Also posted are:

    Next Steps on Privacy: This work has benefited greatly from your comments, suggestions and real world feedback.  It helps stage for collaboration within and between FHTs by helping members to navigate underlying privacy and data sharing considerations. Additional privacy-related questions have arisen. Please be assured they have all been logged and will be followed up. We hope that you will continue to make us aware of barriers and challenges and share your learning with us. We will continue to update members on this work.

  • QIPs – Tips for a Successful Submission

    The following QIP submission tips were created by Health Quality Ontario on March 21, 2014. Click here for a PDF copy.

    QIPs – Tips for a Successful Submission

    Primary care organizations across Ontario are currently working on ambitious and innovative Quality Improvement Plans (QIPs). To support the development of these plans and to foster quality improvement learning and capacity, Health Quality Ontario (HQO) has compiled frequently asked questions about QIPs and answered them on our Quality Improvement Planning webpage. HQOs QIP Specialists have also identified a few tips for successfully submitting your organization’s plan this year:

    • For each indicator that you are including in your organization’s QIP, please complete all of the fields in each row. In other words, the Current Performance, Targets, Target Justification, Change Ideas, Methods, Process Measures and Goals fields must be populated with data/information in order to submit your QIP.
    • If you are collecting baseline data, it is still necessary to include an absolute target. This target can be based on what other organizations have chosen or achieved, based on internal targets, or based on your best estimate. A rationale for why the target was chosen can be included in the target justification column.
    • If you are not including a priority indicator because the indicator is not applicable to your organization, please leave the entire indicator blank and include a brief explanation in the Narrative.

    Should you have further questions about the QIP development and submission process, please view our FAQ, or contact QIP@hqontario.ca.

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    PAQ – Tuyaux pour réussir votre soumission

    Les organismes de soins primaires de la province travaillent actuellement à l’établissement de plans d’amélioration de la qualité ambitieux et innovateurs. Pour leur faciliter la tâche et encourager l’apprentissage et la capacité en matière d’amélioration de la qualité, Qualité des services de santé Ontario (QSSO) a compilé des questions souvent posées au sujet des PAQ et y a répondu sur son site Web à Plans d’amélioration de la qualité. Les spécialistes des PAQ de QSSO ont également quelques conseils à offrir à votre organisme pour l’aider à bien soumettre son plan de cette année :

    • Pour chaque indicateur inclus dans le PAQ de votre organisme, remplissez tous les champs dans chaque rangée. Autrement dit, vous devez fournir des données/renseignements dans les champs Rendement actuel, Performance cible, Justification de la cible, Idées de changement, Méthodes, Mesures des processus et Objectif des idées de changement pour soumettre votre PAQ.
    • Si vous recueillez des données de base, il est quand même nécessaire d’inclure un objectif absolu. Cet objectif peut être fondé sur ce que d’autres organismes ont choisi ou réalisé, compte tenu de vos objectifs internes ou de vos meilleures estimations. Vous pouvez inclure dans la colonne Justification de la cible la raison pour laquelle cet objectif a été choisi.
    • Si vous n’incluez pas un indicateur prioritaire parce qu’il ne s‘applique pas à votre organisme, laissez l’indicateur en blanc et incluez une brève explication dans le champ Narration.

    Si vous avez d’autres questions au sujet de l’établissement de votre PAQ et du processus de soumission, consultez notre FAQ ou envoyez un courriel à QIP@hqontario.ca.

  • QIDS Privacy Toolkit Now Available AND Reminder: Register for Friday’s webinar on privacy issues

    QIDS Privacy Toolkit Now Available The QIDS Privacy Toolkit is ready for members’ use. This toolkit, prepared by Dykeman Dewhirst O’Brien LLP (DDO Health Law), aims to provide information on how to best navigate privacy issues in the Quality Improvement Decision Support Program. ALSO: Memorandum of Understanding for Collaboration and Data-Sharing (Updated) Thank you to all our members who provided feedback on the MOU that was shared earlier this month. Please see the final template here: Memorandum of Understanding (MOU) for Quality Improvement Decision Support Specialist Collaboration and Data-Sharing Agreement.

    Reminder: register for this Friday’s webinar: Overcoming Privacy Issues in Partnership Agreements If you haven’t already done so, please register now for the webinar: “Overcoming privacy issues in partnership agreements” on Friday, March 21, 2014 at 9 am to 10 am EST.

    The webinar will be recorded and posted on the AFHTO members only web page shortly after the session.

  • Recruitment, retention and compensation issues: advocacy update

    AFHTO, AOHC and NPAO will be meeting with the Premier’s staff later this week in our continuing advocacy for sufficient funding to enable interprofessional primary care organizations to recruit and retain the staff needed to care for patients.  So far we have had positive meetings with the political staff in the offices of the Minister of Health and Minister of Finance — all seem to understand the situation and see our request as ‘reasonable’. The challenge of course, is finding funds in the face of many competing needs and demands. The crisis in primary care is building. This morning we have sent a joint letter to the Health and Finance Ministers on this issue, following up on the letter we sent in January. Today’s letter was prompted by the recent developments in new NP positions for LTC facilities. Adding these to the new positions in Health Links and CCACs, we are seeing an exodus of NPs to better-compensated opportunities. While this morning’s letter illustrates the competitive crisis that has emerged for NPs, we are reinforcing the message about the critical need for competitive salaries for all primary care staff. Please continue to send in your stories (click here to see previous message) and thank you to those who have already done so.  These stories make the case personal and compelling. Your support has been critical to this advocacy work – beginning with the surveys and input that lead to our joint report and recommendations.  In the coming weeks we will be asking you to participate in pre-election advocacy in your ridings. As we promote the value delivered by interprofessional comprehensive primary care, one of the key messages is the need for funding capacity to recruit and retain staff. Before the end of March you will receive materials to help you at your local level.

  • Invitation to participate in upcoming primary care programs

    AFHTO members have been invited to participate in and provide feedback for the following programs (scroll down for more information):

    • Nominate a team or individual for the Public Health and Primary Health Care Together Awards (deadline April 7)
    • Provide feedback by completing the RNAO and RPNAO Primary Care Toolkit Survey
    • Provide information on Diabetes and Obesity Prevention Programs (deadline March 21)

    2014 Nominations Open: Public Health and Primary Health Care Together Awards

    The joint Public Health and Primary Health Care awards will be presented during the Prevent More To Treat Less: Public Health and Primary Health Care Together Conference on June 4 and 5, 2014. Primary care organizations are invited to submit nominations in any of the three award categories:

    1. Champion for Public Health and Primary Health Care: awards an individual for significant leadership in advancing the relationship between Primary Health Care and Public Health at system, managerial and/or frontline levels.
    2. Innovation in Public Health and Primary Health Care Award: awards a policy, program or initiative for excellence in advancing collaborative practice between Public Health and Primary Health Care.
    3. Media Award: awards a journalist, body of work, or media outlet which has highlighted the importance of addressing the determinants of health to improve population health and advance health equity.

    Deadline for nominations is Monday, April 7, see below for nomination forms and submission guidelines:

    Invitation to participate in RNAO and RPNAO Primary Care Toolkit Survey

    The Registered Nurses’ Association of Ontario (RNAO) and the Registered Practical Nurses Association of Ontario (RPNAO), with funding from the Ministry of Health and Long-Term Care, are collaborating on a project to develop a toolkit on maximizing primary care registered nurses’ (RN) and registered practical nurses’ (RPN) full scope of practice utilization in primary care. If you are a clinical director, executive director, manager, physician, primary care nurse, team leader, or other health care professional in a primary care organization, such as a Community Health Center, Family Health Team, Nurse Practitioner-Led Clinic, Aboriginal Health Access Centre, patient enrollment model (FHN, FHO, etc.) or a solo practice clinic, you are invited to take part in this short survey. Click here to fill out the survey. This survey should only take approximately 5 to 7 minutes of your time and your answers will be completely anonymous. Your answers cannot be saved so please be prepared to complete this survey in one session.

    Seeking Information on Diabetes and Obesity Prevention Programs

    The Physical Activity Resource Centre (PARC) supports community leaders working in public health, community health centres, recreation and sport organizations, non-government organizations, and schools to enhance opportunities for healthy active living in Ontario. PARC has been asked by the Health Promotion Division, Ministry of Health and Long Term Care to identify existing best practice interventions related to the prevention of type 2 diabetes and is working with consultants on the execution of this scan. Organizations and community agencies that offer health promotion programs to adults, children and youth and specific populations focused on the prevention of diabetes and/or obesity are asked to provide information on their program. Please complete one survey for each program offered by your organization. Each survey should take no more than 10-15 minutes to complete. If you are not sure whether or not your programs are appropriate, please complete the survey. Your responses would be appreciated by March 21, 2014.

  • Important Update: Privacy and Data Sharing Tools and Learning Opportunities

    Protecting patient privacy while enabling data sharing and quality improvement has emerged as a critical issue for all FHTs, regardless of whether or not they’re involved in the Quality Improvement Decision Support Initiative.  These issues apply to data sharing between a FHT and its physician groups or with any other partner organization. Webinar Open to All Members: Registration is now open for the webinar: “Overcoming privacy issues in partnership agreements” on March 21, 2014 at 9 am to 10 am EST. Memorandum of Understanding for Collaboration and Data-Sharing: A template Memorandum of Understanding (MOU) for Quality Improvement Decision Support Specialist Collaboration and Data-Sharing Agreement is now available for all members’ use. This template was prepared by Dykeman Dewhirst O’Brien LLP (DDO Health Law) based on advice from a working group of AFHTO members.  It can be adapted to meet the needs of individual partnerships. Members are encouraged to share their improvements to this template or other model agreements with us to support system wide collaboration and learning. Privacy Toolkit to be launched March 14, 2014 The Privacy Toolkit will provide information about how to best navigate QIDS related privacy such as:

    • Obligations of FHTs and their affiliated physicians to protect patient privacy when engaged in quality improvement and data analysis
    • Steps that should be taken where QIDS Specialists are shared among multiple FHTs
    • Decision making on data access
    • What happens if there is a privacy breach related to QIDS work

    Help us to meet your needs! Please review these materials and send your questions or suggestions  to Denise Pinto (improve@afhto.ca) by March 19, 2014 at 12.00 pm and we will try our best to address them in the webinar. And special thanks to the working group: This work owes a great deal to the efforts of a reference group that shared its time, knowledge and expertise: Randy Belair, Sunset Country FHT; Stephanie Dudgeon, Brockton and Area FHT; Dr. Michelle Griever, North York FHT; Sherry Lynn Harrington, Primary Health Care Services of Peterborough; Monique Hancock, STAR FHT; Jill Murphy, Thames Valley FHT; Melonie Young, Sunset Country FHT and Kavita Mehta, South East Toronto FHT.

  • Health Links: Current status and update on resources

    Whether you are in one of the 47 Health Links have been approved to date, or will be participating in a future Health Link, the presentations listed below will give you an update on the progress of Health Link implementation to date. These presentations were made at a meeting last week for all the associations whose members are involved in Health Links. Points to note:

    • AFHTO continues to hold monthly teleconferences for FHTs leading Health Links to raise and resolve common issues.  Please contact Clarys.Tirel@afhto.ca for further information.
    • The 47 Health Links currently approved cover a geography that encompasses just over half of Ontario’s population.
    • Expectation is that there will be 90+ Health Links covering the full province by some point in 2015.
    • Initial “rapid cycle evaluation” is tracking four domains to understand how Health Links are evolving:
      • Identification of Complex Patients
      • Care Coordination
      • Patient Care
      • Patient Experience
    • Future evaluation will address impact of Health Link model on system performance.
    • A “Care Coordination Tool” is being developed for roll-out across the province.

    Please click on the links below to access the following presentations:

  • Operating plan updates from quarterly meeting with MOHLTC FHT unit – February 28, 2014

    Primary objective of the meeting of FHT Directors (representing AFHTO and AOHC members) and MOHLTC’s FHT Unit concerned operating plan submissions and cash flow challenges in first half of next fiscal. Click here for the full report. One topic was staff compensation. AFHTO, together with AOHC and NPAO, is continuing to advocate at political levels on the challenges to recruiting and retaining the staff needed to fulfill government’s commitment to deliver interprofessional primary care.  (Click here to see the joint report and recommendations.) Recruitment and retention will also be a key message in AFHTO’s upcoming pre-election work – more on this to come.

    • Your help is needed to reinforce this message in your operating plans.  Section 5.1 of the submission package asks, “Is there anything else the Family Health Team would like to communicate to the ministry regarding their planned activities for 2014-2015?” If your FHT is facing recruitment and retention challenges, please use this as the opportunity to tell the Ministry about your concerns, and illustrate with specific stories. For example, point out:
      • vacancies you have experienced and their impact on the FHT’s ability to deliver care
      • better-paid positions that staff members have left to take
      • likelihood of losing staff in the next year (e.g. is there recruiting in other sectors in your community that’s threatening to draw staff from the FHT)
      • We have gained some traction on this issue, and your reinforcement with real-life illustrations will help. After entering it into your plan, please send a copy of your stories to info@afhto.ca so we can draw from them in our on-going work.

    Other topics covered in the full report include:

    • Funding for additional QIDS positions and overhead costs for QIDS employers
    • Clarification of what the funding priority — “Innovative low cost expansion opportunities” — means
    • Restitution of specialist sessional funding
    • Guidance for FHTs incorporating Diabetes Education Programs
    • Funding, cash flow and audit requirements Health Link leads
    • Accountability Reform Initiative
    • And more … click to read the full report