AFHTO’s membership year begins on April 1. Notices and registration forms were e-mailed to all FHT leaders on March 3. Why join? – click here. What are AFHTO’s plans? – click here to see the AFHTO Strategic Plan 2011-2013. What are the fees? – click here. Need a registration form? – click here. AFHTO is the only group that advocates on behalf of ALL family health teams. It is led by, representative of, and accountable to all member FHTs, and provides a focal point for FHTs to learn, share concerns and speak with a common voice. For more information, contact info@afhto.ca.
Tag: Highlights
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New resources for FHTs on www.afhto.ca
The most recent posts include: · Ideas and resources for FHT planning · The Progress of FHTs in Ontario, recently published in Annals of Family Medicine · AFHTO Strategic Plan 2011-13 and FHT Survey Results · Updated information on learning events On our Members Only website, you’ll find new posts on the following pages: · Members Only News: AFHTO’s notes from the March 11, 2011 ministry teleconferences on NP-SERT, and a copy of the ministry’s February 2011 FHT Newsletter · Finance: information on applying for and using HST rebates · Human Resources: learning modules on Progressive Discipline and Termination of Employment · Health and Safety: learning modules on Respect in the Workplace and Investigations in the Workplace, and information on meeting the training requirements regarding Workplace Violence, link to resources from the Public Services Health & Safety Association · Chronic Disease Prevention and Management: links from the Ontario Lung Association’s Respiratory Health Forum · Improving Access to Care: a set of published articles on advanced access in academic family medicine settings · Governance: a presentation on changes arising from the new Ontario Not-for-Profit Corporations Act, and a a generic template for practice-sharing agreements To receive a username and password to enter the Members Only site, your FHT must become a member. Each member FHT shares one username and password among its board and staff members. If you’ve misplaced yours, please send an e-mail to info@afhto.ca and we’ll respond the next day. Join AFHTO or renew your membership today For more information, click here. Why join AFHTO? By joining the two-thirds of FHTs who are already members your FHT will: · Strengthen the voice of all FHTs in Ontario · Receive updates on issues and other information pertinent to FHTs · Be invited to participate in consultation or problem-solving processes with the Ministry · Have access to news and resources on AFHTO’s Members Only website · Be able to register staff members for the AFHTO annual conference at a reduced rate · Be able to vote for AFHTO’s board and on motions presented at the Annual General Meeting
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AFHTO Strategic Plan 2011-13 and FHT Survey Results
This strategic plan charts the next steps in the journey to establish FHTs as a highly-valuable and valued model for delivering primary health care to Ontarians, and to develop the capacity for its representative body, AFHTO, to be their strong and effective voice. A draft plan, built upon the consensus achieved among 150 FHT leaders in November 2009, was sent out to all FHT leaders for consultation at the end of January. On February 9, 2011, about 70 FHT leaders joined a web meeting to learn more about the plan and give initial feedback. This was followed up with a survey sent to all FHT leaders to invite further feedback, and 127 responded. Survey respondents were unanimous in their agreement with the vision, mission, principles and values proposed in the draft strategic plan. The strategic directions and initiatives reflect the priorities indicated by the survey respondents. The speed and strength with which this plan can be implemented fully depends upon the support of FHTs. To access the AFHTO Strategic Plan 2011-13, click here. Survey results are posted on AFHTO’s members-only website. Log in with your FHT’s username and password, then click here to access the survey results.
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All FHT leaders are invited to give input on AFHTO’s future
A web-based meeting attended by over 70 FHT leaders on February 9 indicated agreement with AFHTO’s general direction. We would like to hear more from you about where we place our priorities and how we resource the work needed to advance them. Whether or not you participated in the web meeting, we invite all FHT leaders to complete a brief survey to give more detailed input on your association’s direction and the ways in which we can power this work through volunteer resources and sustainable infrastructure. The link to the survey was e-mailed to all FHT leaders on February 10. If you missed the survey link, please e-mail caitlin.burgess@afhto.ca to receive it. To download a copy of the draft strategic plan, please click here To view the slides from the February 9 meeting, please click here . AFHTO works with FHTs and for FHTs as the advocate, champion, network and resource centre for this innovative model of care. The draft strategic plan flows from the direction provided by 150 FHT leaders at the AFHTO leadership retreat held in November 2009. It aims to take AFHTO to the next level with the goal of delivering greater value to all members. About two-thirds of the February 9 participants responded to each of the polls conducted at the meeting. These FHT leaders told us:
- All agreed that AFHTO’s vision, mission, principles and values continue to reflect their expectations for their association.
- All agreed that the 10 priority initiatives proposed in the draft strategic plan reflect some or all of the key priorities their FHT holds for AFHTO.
- Four-fifths of those who responded (about half of the group) were willing to volunteer their time to work on AFHTO projects.
- All support AFHTO’s work. Naturally, the level of financial support that individual FHTs are able to provide is mixed. We hope to learn more from you about what is fair and affordable to enable all FHTs to become members in their association.
We look forward to your participation in this survey.
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New Nicotine Replacement Therapy program announced: AFHTO seeks FHT leaders to consult on implementation issues
The Minister of Health Promotion and Sport just announced a new program here. The Ministry of Health’s FHT Unit is sending out a “Question and Answer” package to help staff in FHTs respond to public inquiries about this program. In the next week or two, FHTs that want to participate will be invited to complete and submit an expression of interest document. AFHTO remains committed to work on behalf of its members to address policy and implementation issues, on this program and others. To do this we need help from the field — please let us know if you would like to be part of a small group of FHT leaders who can be called upon to give input and feedback as the implementation plant for the NRT/Smoking Cessation program is developed. Thank you, Dr. John McDonald, President Association of Family Health Teams of Ontario ……………………………………………………………. McGuinty Government Takes Steps To Reduce Costs Of Tobacco-Related Disease Ontario is taking action to address the rising costs of tobacco-related disease on the province’s health care system by expanding services that help smokers quit. Beginning in Spring 2011, participating Family Health Teams will provide access to over-the-counter nicotine replacement therapy (NRT) such as nicotine patches and gum, combined with counselling, at no cost to the smoker. These services are also already available in many Public Health Units, Community Health Centres, Aboriginal Health Access Centres, pharmacies and hospitals. Expanding these services to Family Health Teams will give 20,000 more Ontarians the tools to quit smoking over the next two years, and help the province reduce the $1.93 billion in tobacco-related health care costs. Family Health Teams will work in partnership with the Centre for Addiction and Mental Health to:
- Identify, advise and assist current smokers within Family Health Teams
- Offer NRT treatment and expert smoking cessation counselling
- Follow-up with participants to prevent relapses
- Offer additional counselling and follow-up support through the Smokers’ Helpline and online services
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AFHTO is seeking your FHT’s input for the 2011 Strategic Plan
AFHTO works with FHTs and for FHTs as the advocate, champion, network and resource centre for this innovative model of care. Our membership is our strength. We need your help to determine AFHTO’s path for the next 2-3 years to ensure it captures and reflects the key priorities shared by FHTs across Ontario. As a first step, we ask you to help us learn more about how FHT leaders interact with one another and the media you use to do this. Please take a two minute survey; e-mail caitlin.burgess@afhto.ca for the link. For the following step, in the last week of January you will receive a draft set of strategic priorities for AFHTO. We will collect your input and feedback on these priorities over the first three weeks of February. Your responses to the survey above will help us determine the most effective ways to foster and support membership engagement. The draft strategic plan you will receive flows from the direction provided by 150 FHT leaders at the AFHTO leadership retreat fourteen months ago. The plan aims to take AFHTO to the next level with the goal of delivering greater value to all members. AFHTO’s board is currently completing work on this draft. To help facilitate this process over the next 2-3 months, we have added to AFHTO’s staff complement. Caitlin Burgess, who recently worked to help launch one of the Wave 5 FHTs, joins our executive director, Angie Heydon, to assist with membership communications and engagement. We look forward to your participation! Sincerely, Dr. John McDonald AFHTO President On behalf of the AFHTO Board of Directors
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New Family Health Centre for North Perth a Reality
It is with great excitement and anticipation that the Listowel Memorial Hospital, the Listowel Memorial Hospital Foundation, the Listowel Medical Centre, John Wilkinson, MPP for Perth-Wellington and the North Perth Family Health Team announce the beginning of construction of the Fisher Family Primary Care Centre. The new centre is being named in honor of the Fisher family and their generous contribution toward the capital construction. Building on a tradition of collaboration and integration, the Listowel Memorial Hospital, Listowel Medical Clinic and the North Perth Family Health Team have worked hard with the Ministry of Health to realize their shared vision of an integrated local health system designed around a one-campus model. The new Fisher Family Primary Care Centre will house all of the health professionals together in a modern facility. It will provide ease of access for all North Perth residents and enhance our ability to provide quality primary care services. We wish to acknowledge the Honorable Deb Matthews, Minister of Health and Long-Term Care, for the significant financial contribution by the government of Ontario. A special acknowledgement goes to John Wilkinson, MPP, Perth-Wellington who has worked tirelessly to support the vision of a family health centre as part of an integrated and local system of rural health services. The Fisher Family Primary Care Centre represents a strong community partnership. “The Fisher Family Primary Care Centre is a tribute to the many strong local partnerships among our Hospital, Municipality, local physicians, the health care team, the Province and of course, the community of North Perth. We sincerely thank the numerous hard working individuals who have made this possible, and look forward to continuing to provide world class rural primary health care in a new state of the art facility,” said Dr. Rob Annis, Chair, North Perth Family Health Team. “The Listowel Memorial Hospital is excited to see this project begin construction. This facility will further enhance the excellent working relationship between the Hospital, physicians and North Perth Family Health Team. Having the members of the community health care team in close proximity provides additional opportunities to strengthen relationships and share scarce health care resources. Working closely together will help us improve the handoffs between providers and further benefit our patients,” said Kris Dekker, Chair, Listowel Memorial Hospital. “North Perth will soon add the new Fisher Family Primary Care Centre to its impressive list of cutting edge rural health care services”, said MPP John Wilkinson. “When you add in the recent state of the art redevelopment of Listowel Memorial Hospital and our highly successful North Perth Family Health Team you can see how these three investments by the government of Ontario are making North Perth an even better community to recruit and retain much needed health care professionals. On behalf of my constituents I want to publicly thank my Cabinet colleague, the Hon. Deb Matthews, Minister of Health & Long Term Care for personally believing in the dream of our rural community and committing just over $1 million to make it a reality.” Ron Coghlin, Chair, Listowel Memorial Hospital Foundation goes on to state, “The Listowel Memorial Hospital Foundation is extremely grateful for the generous community support that has helped make this facility possible. This facility will be owned and operated by the Listowel Memorial Hospital. We hope that the community finds the new Fisher Family Primary Care Centre an asset that they can be proud of. As a Foundation, we are very pleased to see this project underway.” The Fisher Family Primary Health Care Centre will support the vision of being a leader in the provision of high quality primary health services to our local community. “Our commitment to care and to our community of North Perth has never been stronger,” quotes Mary Atkinson, Executive Director, North Perth Family Health Team. A groundbreaking ceremony was held on Friday, January 7, 2011 at 11:00 a.m. at the new site on Inkerman Avenue (adjacent to Shopper’s Drug Mart). Following the groundbreaking ceremony, an open house reception for the family health team was held at the Out Patient building.
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8 Waterloo-Wellington FHTs in project to transform care for diabetes patients
Those with a chronic disease live with their condition every day – and even though they rely on the support of their healthcare team, they can feel isolated and alone. And when their condition pushes outside norms, they can feel confused and frightened. Their healthcare team can also be hampered by a lack of information – on the current medical condition of their chronic disease patient and on their overall medical status – because they see the patient infrequently and because the patient’s medical record is often not available for sharing amongst team members. A recently completed demonstration project in the Waterloo Wellington Local Health Integration Network (WWLHIN) sought to change all that. “Chronic disease management is a growing concern for healthcare providers in Ontario and across the country,” said Glenn Holder, Chief Information Officer, WWLHIN. “That’s why our LHIN undertook HEALTHeCONNECTIONS, a two-year project to demonstrate the effectiveness of an eHealth-enhanced chronic disease management model tailored for patients living with diabetes. “It really was all about the patients – improving their level of care by getting them actively involved in the management of their disease, giving them more control and understanding of their condition, giving them immediate access to their medical record and healthcare team – all through the convenience of their personal computer.” The HEALTHeCONNECTIONS (HeC) Project began March 1, 2008 and ended September 30, 2010. During that period nearly 1,000 patients, and hundreds of healthcare practitioners participated. According to a recently completed Benefits Evaluation Report – and based on interviews with many of the participating patients and members of their healthcare teams – HeC more than achieved its overriding objective of improving patient care. “The key element for me was the Health Portal for patients,” said physician-participant, Dr. Mohamed Alarakhia of the Centre for Family Medicine, Kitchener. “Diabetes is a very difficult disease to live with. It’s easy to let diabetes take control of you and of what you do – and it’s easy to be very overwhelmed.” “The Health Portal is an online e-tool that allows patients to take back control. They are able to enter blood sugar readings and see how their actions allow them to control those readings. They are able to see trends over time. It allows them to learn more about their condition and therefore helps them improve their management and their confidence that they are able to manage this condition. It also improves communication with the healthcare team and that is very positive. I see this as the next logical step in patient care,” said Dr. Alarakhia. “We typically see diabetes patients four times a year,” said Nurse Specialist, Kelley Eves of the Upper Grand River Family Health Team. “The Health Portal allows us to see what’s happening with them over the other 360 days of the year. Patients have a much better understanding of their condition and are much more engaged in managing it. We also see more general, positive lifestyle changes.” In Ontario, more than 900,000 people are living with diabetes. Over the past 10 years, the number of Ontarians with diabetes increased 69 percent and is expected to grow to 1.2 million during 2010. The WWLHIN is a provincial leader in the quality of its diabetes care. The HeC Project was an opportunity for the LHIN to demonstrate further improvements to quality of care and best practices by developing better integrated models of care and adopting eHealth-enabled technology that included a Health Portal for patients and their healthcare team and Clinician/Provider portal that allowed the online sharing of patient medical records. “The Health Portal is really great,” said HeC Project participant Wayne Michalski, a Type 2 diabetes patient. “I am interested in maintaining good health for the rest of my life for my own benefit and for my family’s benefit. So when I started using this tool, I really liked it. It allows me to evaluate and measure my own health and to be responsible for my own health. It means fewer visits to the doctor and less cost for the people of Ontario for my health.” Project Scope HeC was a unique clinical transformation project with the overriding objective of improving patient care. It achieved that objective by: • Establishing 4 Diabetes Care Networks within the WWLHIN boundaries that included 5 Diabetes Specialists, 4 Diabetes Education Centres (DECs), 6 Hospitals/Emergency Departments, 8 Family Health Teams of physicians and other healthcare professionals, and the Waterloo Wellington Community Care Access Centre • Working with the Diabetes Care Networks to implement an eHealth enhanced model for diabetes care • Deploying a Personal Health Record and Patient Portal to support the care model • Enabling the sharing of patient provided data, and primary care provided data with the patient’s care team • Enabling the sharing of acute care data by connecting WWLHIN acute care hospitals and key referral centres in the Hamilton Niagara Haldimand Brant LHIN • Completing a Benefits Evaluation Program that reported on the benefits achieved through the enhanced care model and the use of a Personal Health Record and Health/Patient Portal Project legacy While a demonstration project, HeC’s significant legacy includes: • A group of patients who are better managed and in better control of their diabetes • Experience in creating multi-disciplinary healthcare teams/groups that cross traditional boundaries • A foundation for new, better integrated models of care through the adoption of technology • A foundation for sharing health information electronically across all healthcare providers (regardless of location) and with the patients themselves Eight FHTs participated in the project: Minto Mapleton FHT; Mount Forest FHT; Upper Grand FHT; New Vision FHT (Kitchener-Waterloo); Centre for Family Medicine (Kitchener-Waterloo); Guelph FHT; East Wellington FHT; Two Rivers FHT (Cambridge) Six Hospitals participated in the project: North Wellington Healthcare (includes Palmerston and Louise Marshall Hospital); Groves Memorial Community Hospital (Fergus); Grand River Hospital (Kitchener-Waterloo); St. Mary’s General Hospital (Kitchener-Waterloo); Cambridge Memorial Hospital; Guelph General Hospital Three DECs participated in the project: Wellington Healthcare Alliance Diabetes Education Centre (includes locations at Palmerston, Louise Marshall, and Groves Memorial sites); Grand River Diabetes Education Centre (located within Grand River Hospital); Diabetes Care Guelph (program is located within the Guelph FHT) The HeC Project was a two-year WWLHIN clinical transformation demonstration project sponsored by Canada Health Infoway under its Patient Access to Quality Care (PAQC) program and the Ontario Ministry of Health and Long Term Care (MOHLTC) eHealth Program. In addition: • Practice Solutions (a Canadian Medical Association – CMA – company) provided the mydoctor.ca Health/Patient Portal. • Hamilton Health Sciences Corporation provided the ClinicalConnect component. • SaskTel provided the LifeStat Remote Patient Monitoring system (which allowed a subset of patient participants from the Guelph Family Health Team (FHT) to automatically upload glucometer readings into the Health/Patient Portal. Story posted from Canadian Healthcare Technology eMessenger –December 2, 2010
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Members Only website has been launched
AFHTO has just launched a Members Only feature — click on the Member Login tab to enter. Here you’ll find a wealth of resources to help members in governing, managing and delivering care in their FHTs. Resources on AFHTO’s Members Only website includes 27 presentations from the AFHTO 2010 conference, guides and toolkits prepared specifically for FHTs, convenient links to resources from QIIP and the Quality in Family Practice Project, and Members Only news. The latest post on Members Only news looks at the Ministry’s current “Health Care Options” campaign. You need a username and password to enter the AFHTO’s Members Only website. If your FHT is not a member, please go to http://www.afhto.ca/membership/application/ and follow the instructions. AFHTO’s public website continues to grow as well. Here you’ll find news of interest to people working in FHTs. There’s a link to the Quality in Family Practice project’s just-released Book of Tools, conference and workshop listings, and news from a number of FHTs, including: – The Minister of Health and Long-Term Care’s visits to the Caroline, City of Kawartha Lakes, Wise Elephant and Centre for Family Medicine FHTs – A CBC radio interview on FHTs with Health for All FHT’s Dr. Jane Philpott – A visit by 84 student doctors to the Harrow and Leamington FHTs – A unique fundraising and partnership endeavour by the doctors of Wise Elephant FHT with a group of villages in India.
