Tag: Highlights

  • Progress of Family Health Teams showcased in Annals of Family Medicine

    A number of leading experts from Canada and abroad comment on Ontario’s experience in setting up Family Health Teams.  The Annals of Family Medicine has published these responses to an article on FHTs in the March 2011 edition of this American journal. The original article had been written for the benefit of Americans trying to come up with models of their own, by a team led by Walter Rosser of Queen’s University. This publication was reported by Canadian Press, and the story picked up in a number of Ontario newspapers. Click here to read the journal article. Click here to read the commentary. Click here to read the Canadian Press story as it appeared in the Globe and Mail, March 16, 2011.

  • Atikokan FHT and the Falls Prevention Team

    Atikokan — Two years in, the Atikokan Falls Prevention Team has proven its value – so much so, the team plans to stay together, and continue helping seniors maintain the quality of their lives. “There isn’t another program in the region like this,” said occupational therapist Amanda Dickson, the team leader. “It would be pretty rare to get the professionals we have to be able to work so closely together on a team. In a small town, we are able to do that.” Originally, the group was one of 33 community-based fall prevention teams funded for two years by the Northwest LHIN and St. Joseph’s Care Group. They were formed to address falls in long term care homes. But here, that model quickly expanded to include community members through in-home assessments, with the goal of helping seniors stay in their own homes as long as possible. That mobile team component, combined with the seamless approach of sharing information and resources made Atikokan unique in the NW LHIN region. When the team’s two-year funding wrapped up last month, members decided to keep it going. The team includes Cathe Hoszowski, counsellor Bob Botham, RN Keira Lacosse, dietician Kira Schan, (all from the Family Health Team), seniors’ counsellor Patricia Dunnett, Home Support coordinator Brenda Wood, pharmacist Earle Arnold, ComCare’s Phyllis Mosley, and Extended Care Wing (ECW) program coordinator Tanis Hampshire. Home visits The team looks at a broad range of health and environmental issues which can contribute to frailty and falls, with the goal of supporting independent living. That can mean relatively simple measures such as providing special footwear, eye wear, or double-sided tape to secure rugs and carpets, to improving lighting and installing hand rails. The group also addresses more complex matters: identifying balance issues caused by improper medication use, lack of balance or muscle tone, poor nutrition, or even depression. Doing all of that is fairly easy in an extended care facility, where many health professionals work in close proximity. But it has been reaching out to the community – seeing seniors in their homes, where half of all serious falls occur – that has proven valuable here. Reaching out makes sense: 50% of falls occur in the home, and seniors now make up almost a third of Atikokan’s population. Family Health Team RN Keira Lacosse said without the home visits, critical health issues may otherwise go undetected until a fall actually occurs. The visits have also been eye-opening for physicians, who may not be aware of contributing factors that can affect the overall health picture of their patient. “A lot of older people in town don’t have supports and they may have some depression or are just very isolated [and not taking proper care of their health], so it’s good for them to have someone checking in.” Adds counsellor Bob Botham: “You’re there to identify fall risks but because of your profession, you’re also noticing [other health risks], and that’s where referrals come from.” (Clients sign a form that allows the team to share information and referrals among health professionals). Lacosse will provide some preventative materials on the first visit (such as double-sided tape and nightlights) and provides information on other in-town services (such as Home Support for meals or grocery shopping services, emergency response bracelets, and blister packs to keep medications organized and easy to open). Typically, she then refers clients to Dickson, who conducts a home assessment and recommends equipment or exercises to improve safety. If necessary, the client may also be referred to a dietitian, counsellor and physician, or encouraged to sign up for home care services. Botham conducts follow-up visits to see how effectively those measures are being implemented, and if the situation is improving. These visits suggest risk factors have been reduced by 41%. Many seniors living in their homes have some fear that admitting a fall to a health professional or family member can mean ending up being put in long-term care; in fact, that is the opposite of the team’s goal, said Botham. “The goal is to keep them in their homes, and as healthy as possible,” he said. And there are many inspiring examples of seniors living in their homes in their later years, with a little help, noted Hoszowski, who cited the example of a 92-year-old friend who has used the recommendations of the team to reduce risks of falls in her home. Brenda Wood (Home Support) estimates the number of seniors using the emergency response bracelets has doubled since the team began doing assessments. Patricia Dunnett (Community Counselling) said that while some may initially feel embarrassed to need certain devices as they age, “if they see their friend [has an emergency response bracelet] then it becomes okay to do this.” The team has compiled a wealth of information on accessing services and assistive devices including coupons and reduced payment plans available for low-income seniors. Botham added that they are also working on a list of contractors who are available for home upgrades and equipment installations. Dunnett said that while seniors on fixed incomes may be reluctant to pay for certain items, it helps to realize that with an initial, and usually affordable, cost, they might be able to keep their independence much longer. With some funds from Northwest LHIN, and a donation from the seniors’ forum, the team has been able to make night lights, mats, special tape and other devices available free to clients. The team anticipates keeping their services going indefinitely; basically, communication is free, and just practical. Botham credits the “openness of our employers and the community, who realized that this would a benefit to everybody because we’re doing [these functions] anyways, so sharing our expertise and sharing the workload between us all just really made sense.” SAGES An example of pooling resources was the recent eight-week SAGES (Safe and Gentle Exercises for Seniors) program the team hosted in February which brought both ECW and community residents together four weekly sessions held each at the ECW or the Pioneer Centre. Up to a dozen seniors learned strengthening and balancing exercises from ANFC fitness instructor Shanna Brewster. (“They were doing sitting Tai Chi at the start and by the end of four weeks they were doing modified aerobics,” said Dunnett.), and heard special presentations on a range of health topics such as nutrition (by Schan) and safe medication use by Arnold. The program reunited some old friends from both ECW and the community, “and had a secondary benefit of getting them out and socializing with members of their community, especially for the higher functioning seniors,” noted Dickson. The team plans to run the SAGES program again, soon. By Jessica Smith, Atikokan Progress, May 3, 2011

  • Doctor from The Ottawa Hospital FHT uses web to cut wait-times to see specialists

    OTTAWA — An Ottawa family doctor has pioneered a simple way to bypass the lengthy delays that patients often face when they are referred to medical specialists. Using a web-based tool to make contact with high-demand specialists such as dermatologists and endocrinologists, Dr. Clare Liddy said she is able to get her patients faster access to medical advice. In many cases, her system of electronic consultations eliminates the need for patients to visit the specialist in person. In cases requiring follow-up, specialists either request more patient information, order diagnostic tests, or determine that the patient needs to be seen. Since she started using e-consultations 16 months ago, Liddy said she has cut her patients’ waits for specialists from as long as 12 months to one week. The web-based tool is secure enough to safeguard patient information and is accessible to all physicians through a website hosted by the Champlain Local Health Integration Network, eastern Ontario’s health authority. The tool is available provincewide through other regional LHINs, meaning family physicians across the province could easily set up similar e-consultation networks, said Liddy. Family physicians simply log on to the system, fill out an electronic form outlining their patients’ complaints, then send the document to a specialist who belongs to the e-consultation network. The specialists usually respond within a week. Liddy, who works at The Ottawa Hospital’s Riverside Family Health Team, described the case of a recent patient who showed up at her clinic with a mysterious rash. Instead of making a traditional referral to a dermatologist, which would have resulted in a 12-month wait, Liddy sought a specialist’s advice using e-consult. She even took a digital photo of the rash and included it in her documentation. The tool is particularly useful for patients who live in remote areas with few specialists. “Many of those patients have to make a trip to Ottawa. If you can avoid unnecessary specialist visits, that is beneficial to the patient,” Liddy told a meeting Wednesday of the Champlain LHIN. The test project was started with a $110,000 grant from The Ottawa Hospital Academic Medical Organization, which covered consultation fees for the specialists who participated. To date, 40 physicians, including some in Deep River and Winchester, have participated in Liddy’s project. She hopes that as more family physicians use the tool, changes will be made to the Ontario Health Insurance Plan to allow specialists to bill for the services they provide through e-consultations. By Pauline Tam, The Ottawa Citizen April 28, 2011 3:45 PM

    © Copyright (c) The Ottawa Citizen
  • South East Toronto FHT’s Virtual Ward

    Virtual wards are a model pioneered in England. They use the systems, staffing and daily routine of a hospital ward to provide case management to patients in the community but without the walls of the hospital. Patients who are admitted to the SETFHT Virtual Ward receive post-hospital discharge follow-up and interventions by a team of health care professional under the supervision of a physician. Interventions include daily phone calls to provide medical management in consultation with the family physician along with educating the patient on their specific chronic disease management and self-management. As well, there will be coordination of additional health care services as required within both the SETFHT team and to community supports. Electronic monitoring of vital signs may also be included for those with COPD, CHF or Diabetes. Target Population Virtual wards are an appropriate form of post-discharge care for patients who are considered to be at high risk of readmission, according to the LACE index. The patients in SETFHT’s virtual ward are highly complex seniors – average age is 82.1 years old with an average LACE score of 12.5. The SETFHT Virtual Ward uses remote monitoring technology provided by Ontario Telemedicine Network (OTN). They are helping lay the groundwork for a new model of primary care in Ontario, one that ensures both quality and value and results in the best possible outcomes for patients. Evaluation data is being collected, and the patients are very happy with the care. Click here to view SETFHT’s virtual ward patient brochure.

  • Keep the voice for FHTs strong – Renew your AFHTO membership for 2011-12

    AFHTO’s membership year begins on April 1. Notices and registration forms were e-mailed to all FHT leaders on March 3. Why join? – click here. What are AFHTO’s plans? – click here to see the AFHTO Strategic Plan 2011-2013. What are the fees? – click here. Need a registration form? – click here. AFHTO is the only group that advocates on behalf of ALL family health teams. It is led by, representative of, and accountable to all member FHTs, and provides a focal point for FHTs to learn, share concerns and speak with a common voice. For more information, contact info@afhto.ca.

  • New resources for FHTs on www.afhto.ca

    The most recent posts include: ·         Ideas and resources for FHT planning ·         The Progress of FHTs in Ontario, recently published in Annals of Family Medicine ·         AFHTO Strategic Plan 2011-13 and FHT Survey Results ·         Updated information on learning events On our Members Only website, you’ll find new posts on the following pages: ·         Members Only News:  AFHTO’s notes from the March 11, 2011 ministry teleconferences on NP-SERT, and a copy of the ministry’s February 2011 FHT Newsletter ·         Finance: information on applying for and using HST rebates ·         Human Resources: learning modules on Progressive Discipline and Termination of Employment ·         Health and Safety: learning modules on Respect in the Workplace and Investigations in the Workplace, and information on meeting the training requirements regarding Workplace Violence, link to resources from the Public Services Health & Safety Association ·         Chronic Disease Prevention and Management: links from the Ontario Lung Association’s Respiratory Health Forum ·         Improving Access to Care: a set of published articles on advanced access in academic family medicine settings ·         Governance: a presentation on changes arising from the new Ontario Not-for-Profit Corporations Act, and a a generic template for practice-sharing agreements To receive a username and password to enter the Members Only site, your FHT must become a member. Each member FHT shares one username and password among its board and staff members. If you’ve misplaced yours, please send an e-mail to info@afhto.ca and we’ll respond the next day.   Join AFHTO or renew your membership today For more information, click here. Why join AFHTO? By joining the two-thirds of FHTs who are already members your FHT will: ·         Strengthen the voice of all FHTs in Ontario ·         Receive updates on issues and other information pertinent to FHTs ·         Be invited to participate in consultation or problem-solving processes with the Ministry ·         Have access to news and resources on AFHTO’s Members Only website ·         Be able to register staff members for the AFHTO annual conference at a reduced rate ·         Be able to vote for AFHTO’s board and on motions presented at the Annual General Meeting

  • AFHTO Strategic Plan 2011-13 and FHT Survey Results

    This strategic plan charts the next steps in the journey to establish FHTs as a highly-valuable and valued model for delivering primary health care to Ontarians, and to develop the capacity for its representative body, AFHTO, to be their strong and effective voice. A draft plan, built upon the consensus achieved among 150 FHT leaders in November 2009, was sent out to all FHT leaders for consultation at the end of January.  On February 9, 2011, about 70 FHT leaders joined a web meeting to learn more about the plan and give initial feedback.  This was followed up with a survey sent to all FHT leaders to invite further feedback, and 127 responded. Survey respondents were unanimous in their agreement with the vision, mission, principles and values proposed in the draft strategic plan.  The strategic directions and initiatives reflect the priorities indicated by the survey respondents. The speed and strength with which this plan can be implemented fully depends upon the support of FHTs. To access the AFHTO Strategic Plan 2011-13, click here. Survey results  are posted on AFHTO’s members-only website. Log in with your FHT’s username and password, then click here to access the survey results.

  • All FHT leaders are invited to give input on AFHTO’s future

    A web-based meeting attended by over 70 FHT leaders on February 9 indicated agreement with AFHTO’s general direction.  We would like to hear more from you about where we place our priorities and how we resource the work needed to advance them. Whether or not you participated in the web meeting, we invite all FHT leaders to complete a brief survey to give more detailed input on your association’s direction and the ways in which we can power this work through volunteer resources and sustainable infrastructure.  The link to the survey was e-mailed to all FHT leaders on February 10. If you missed the survey link, please e-mail caitlin.burgess@afhto.ca to receive it. To download a copy of the draft strategic plan, please click here To view the slides from the February 9 meeting, please click here . AFHTO works with FHTs and for FHTs as the advocate, champion, network and resource centre for this innovative model of care.  The draft strategic plan flows from the direction provided by 150 FHT leaders at the AFHTO leadership retreat held in November 2009.  It aims to take AFHTO to the next level with the goal of delivering greater value to all members. About two-thirds of the February 9 participants responded to each of the polls conducted at the meeting.  These FHT leaders told us:

    • All agreed that AFHTO’s vision, mission, principles and values continue to reflect their expectations for their association.
    • All agreed that the 10 priority initiatives proposed in the draft strategic plan reflect some or all of the key priorities their FHT holds for AFHTO.
    • Four-fifths of those who responded (about half of the group) were willing to volunteer their time to work on AFHTO projects.
    • All support AFHTO’s work. Naturally, the level of financial support that individual FHTs are able to provide is mixed. We hope to learn more from you about what is fair and affordable to enable all FHTs to become members in their association.

    We look forward to your participation in this survey.

  • New Nicotine Replacement Therapy program announced: AFHTO seeks FHT leaders to consult on implementation issues

    The Minister of Health Promotion and Sport just announced a new program here. The Ministry of Health’s FHT Unit is sending out a “Question and Answer” package to help staff in FHTs respond to public inquiries about this program.  In the next week or two, FHTs that want to participate will be invited to complete and submit an expression of interest document. AFHTO remains committed to work on behalf of its members to address policy and implementation issues, on this program and others. To do this we need help from the field — please let us know if you would like to be part of a small group of FHT leaders who can be called upon to give input and feedback as the implementation plant for the NRT/Smoking Cessation program is developed. Thank you, Dr. John McDonald, President Association of Family Health Teams of Ontario ……………………………………………………………. McGuinty Government Takes Steps To Reduce Costs Of Tobacco-Related Disease Ontario is taking action to address the rising costs of tobacco-related disease on the province’s health care system by expanding services that help smokers quit. Beginning in Spring 2011, participating Family Health Teams will provide access to over-the-counter nicotine replacement therapy (NRT) such as nicotine patches and gum, combined with counselling, at no cost to the smoker. These services are also already available in many Public Health Units, Community Health Centres, Aboriginal Health Access Centres, pharmacies and hospitals. Expanding these services to Family Health Teams will give 20,000 more Ontarians the tools to quit smoking over the next two years, and help the province reduce the $1.93 billion in tobacco-related health care costs. Family Health Teams will work in partnership with the Centre for Addiction and Mental Health to:

    • Identify, advise and assist current smokers within Family Health Teams
    • Offer NRT treatment and expert smoking cessation counselling
    • Follow-up with participants to prevent relapses
    • Offer additional counselling and follow-up support through the Smokers’ Helpline and online services
  • AFHTO is seeking your FHT’s input for the 2011 Strategic Plan

    AFHTO works with FHTs and for FHTs as the advocate, champion, network and resource centre for this innovative model of care.   Our membership is our strength.  We need your help to determine AFHTO’s path for the next 2-3 years to ensure it captures and reflects the key priorities shared by FHTs across Ontario. As a first step, we ask you to help us learn more about how FHT leaders interact with one another and the media you use to do this.  Please take a two minute survey; e-mail caitlin.burgess@afhto.ca for the link. For the following step, in the last week of January you will receive a draft set of strategic priorities for AFHTO.  We will collect your input and feedback on these priorities over the first three weeks of February. Your responses to the survey above will help us determine the most effective ways to foster and support membership engagement. The draft strategic plan you will receive flows from the direction provided by 150 FHT leaders at the AFHTO leadership retreat fourteen months ago.  The plan aims to take AFHTO to the next level with the goal of delivering greater value to all members. AFHTO’s board is currently completing work on this draft. To help facilitate this process over the next 2-3 months, we have added to AFHTO’s staff complement.  Caitlin Burgess, who recently worked to help launch one of the Wave 5 FHTs, joins our executive director, Angie Heydon, to assist with membership communications and engagement.   We look forward to your participation! Sincerely, Dr. John McDonald AFHTO President On behalf of the AFHTO Board of Directors