Tag: Highlights

  • AFHTO 2016 Conference: Join a working group to shape conference program by March 25

    Announcing the theme for the AFHTO 2016 Conference Leading primary care to strengthen a population-focused health system

    You can play an important role in shaping the conference by joining a working group today. Through your participation you will be among the first to learn about exciting developments in the field, influence the development of conference programming and discover the thought leaders in your chosen area. Working group members also earn a $50 discount off their registration fee. Please pass this invitation along to your patients, colleagues and staff. Having a variety of voices, especially patients, in the working groups helps us build a diverse and relevant program.

    Conference Themes

    Working groups are being set up for each of the seven concurrent streams and for the Bright Lights Awards program. The seven concurrent streams will focus on:

    1. Planning programs and fostering partnerships for healthier communities
    2. Optimizing access to interprofessional teams
    3. Strengthening collaboration within the interprofessional team
    4. Measuring performance to foster improvement in comprehensive care
    5. Coordinating care to create better transitions
    6. Leadership and governance in a changing environment
    7. Clinical innovations to address equity (Click here for descriptions)

    Working Group Details

    Concurrent program working group members: The task requires a total of 4-10 hours of effort between April and May, specifically:

    • April 4 to May 5: AFHTO staff will manage the call for proposals process.
    • Week of April 4th working groups will have an initial teleconference to brainstorm ideas on specific topics and speakers to contact/encourage to submit a presentation abstract.
    • May 6 to 24: each working group member individually reviews and scores presentation abstracts for their program.
    • May 25 to 31: working groups will teleconference to review scores and determine the program for this theme.

    Sign up by March 25, 2016 to confirm participation and select your conference theme. “Bright Light” Awards Review Committee: The task requires a total of 6-12 hours of effort in July and August, specifically to individually review and score nominations followed by a group teleconference to determine the award winners. Sign up by March 25, 2016. Registration Fees for Conference Working Groups:

    • Conference working group members and presenters receive a $50 discount off their registration fee.
    • We understand patients face additional financial and time pressures and do not want the registration fee to limit participation in a working group. Patients participating in full in a conference working group will be eligible for complimentary registration (to be determined once the working group task is complete).
    • AFHTO members still receive a 50% discount on conference registration fees.

    Conference key dates:

    • April 4, 2016: Applications for concurrent session and poster abstracts open
    • May 5, 2016: Deadline to submit concurrent session and poster abstract
    • Late June 2016: Conference registration opens
    • October 17 & 18, 2016: AFHTO 2016 Conference

    For more information you can contact us by phone (647-234-8605) or e-mail (info@afhto.ca).

  • Sunset Country Family Health Team opens clinic to treat those with dementia problems

    Kenora Daily Miner and News article published on March 9, 2016. Article in full pasted below. Kenora is home-base to the first memory clinic in Northwestern Ontario. The Sunset Country Family Health Team became the 78th clinic in Ontario and the first in the Northwest when it opened in February 2016 under the guidance of Dr. Linda Lee and her team from the Centre for Family Medicine Family Health Team in Kitchener-Waterloo. Lee established the first primary care memory clinic in 2006. Randy Belair, executive director of the Sunset Country Family Health Team, said the benefits of having a memory clinic in Kenora and the Lake of the Woods region are numerous. “We will increase the potential for improving diagnosis, which will have a significant impact on people’s lives,” said Belair. “Our team will provide team-based management and care throughout transitions, including system navigation.” A primary care memory clinic has a team of caregivers like nurses, social workers, pharmacists, dieticians, occupational therapists and Alzheimer Society team members working together and led by family physicians to better care for and meet the needs of persons with memory difficulties and associated conditions. Lee and her team helped set up the memory clinic for Sunset Country Family Health Team in mid-February and were back in Kenora March 7-9 to train staff on observership and mentorship, the latter of which involves interacting with patients. Once the staff at Sunset Country Family Health Team is fully trained and the program is implemented, they should be able to manage about 90 per cent of “memory loss” cases within the clinic. Lee first became interested in the idea of memory clinics when she took over an elderly practice in the late 1980s where she began to understand the needs of people with memory problems and how difficult giving them proper care was in a regular doctor’s office. “I was touched by the magnitude of suffering these people and their family members go through and very aware of the huge gaps in care for them,” said Lee. “We became a family health team in 2006 and I thought this was my opportunity to try to change the system of care and use the inter-professional health-care providers that were part of the team in the efficient, evidence-based way that would help me offer the kind of care these people need. “We were able to create a model of care that didn’t exist before — a point of access for persons living with dementia and their care partners, between the specialist and the primary care physician, but rooted in the primary care practice setting,” added Lee. “Based on our studies with this model, we can manage up to 90 per cent of the cases without relying on specialist referrals.” This frees up specialists to focus on the most complex cases of memory loss and dementia cases.

  • AFHTO’s response to Patients First Discussion Paper

    Click here to read AFHTO’s overall response to the ministry’s Patients First: A Proposal to Strengthen Patient-Centred Health Care in Ontario discussion paper, approved by the AFHTO board and submitted on March 3rd, 2016. An initial response was issued with a statement from Dr. Sean Blaine, AFHTO President and Clinical Lead, STAR Family Health Team in Stratford. This was published in various newspapers including The Kingston Whig-StandardWoodstock Sentinel Review and Beacon Herald.

    Response is grounded in feedback from members

    In early January, AFHTO hosted 14 web meetings for FHT and NPLC leaders in each of the LHIN regions, resulting in priority action items. Member input was further requested on the question of accountability and contractual relationships, summary of results available. These provided the basis for AFHTO’s response.

    A unified response for primary care

    AFHTO chaired work by the Ontario Primary Care Council (OPCC) to develop a joint response to the Minister on the Province’s plans to strengthen our health care system. The six associations of the OPCC provided initial feedback in a letter to Minister Eric Hoskins on January 25, 2016. Finalized at its March 9 meeting, the joint response was submitted on March 24. It offered advice on the following key areas:

    • Ministry stewardship and LHIN mandate
    • Access to interprofessional health providers and access to teams
    • Embedding care co-ordination in primary care and the next steps to support implementation
    • The interface between primary care, mental health and addictions
    • Clinical leadership
    • Governance, performance and accountability
    • Critical enabler: data and information management

    This work has been greatly informed by AFHTO’s consultation with members.

    What’s happening in each region?

    AFHTO members are meeting with their LHINs and working together to strengthen the primary care voice within the LHIN. See below for resources to further support this engagement:

    LHIN # LHIN Implementation Plan (Oct. 9th submission) Results from Regional Consultations
    9 Central East Link Online
    11 Champlain Link Online
    8 Central Link Online
    4 Hamilton Niagara Haldimand Brant Link Online
    6 Mississauga Halton Link Online
    13 North East Link Online
    12 North Simcoe Muskoka Link Online
    14 North West Link Online
    10 South East Link Online
    2 South West Link Online
    3 Waterloo Wellington Link Not currently available
    1 Erie St Clair Not currently available Online
    7 Toronto Central Not currently available Online
    5 Central West Not currently available Online
  • Couchiching FHT & community partners come together for new geriatric clinic

    Couchiching FHT is integrating its geriatric outreach program into a first of its kind geriatric clinic opening next month in Orillia. Led by local geriatrician Dr. Kevin Young, apart from its occupational therapists, administrator and nurse, the clinic will host Alzheimer Society staff, rehabilitation therapists, a dietitian and other health-care professionals providing seniors-focused programming. With a wait list for geriatric care of nine to 12 months, the clinic should improve timely access to care, reduce senior visits to the emergency department and, due to the co-ordination of care all in the same space, reduce duplication of efforts. Other programs will include the heart-function program, the integrated regional falls program, the Victorian Order of Nurses’ enhanced rehab program for frail seniors and Health Link. Relevant Links:

  • Thamesview FHT & partners providing cancer support programs open to public

    Thamesview FHT has partnered with Windsor Regional Hospital to provide support programs for cancer patients and their family and friends within the Chatham area. “Sexuality and Cancer” and “A Life After Cancer Educational Series” are also available via video conference using the Ontario Telemedicine Network (OTN). Cancer patients often have to leave Chatham-Kent to receive advance treatment, which involves a lot of time, travel and expense. Then they’re also recommended to participate in support programs, which may mean even more travel. With Thamesview FHT offering these programs, patients save time as well as money for gas and parking. Also open to the public is a monthly peer support group, facilitated by a cancer survivor and offered through a partnership with the Canadian Cancer Society. To learn more about these programs you can read the original article here.

  • Embedded Clinician Researcher Salary Award (CIHR) – deadline March 3, 2016

    New Funding Opportunity for Clinician Researchers

    To enable health care innovation, clinical leaders need support, particularly those leaders with a vision for innovative change, the collaborative skills to facilitate implementation, and the research capacity to develop a programmatic approach to scientific investigation. To this end, the CIHR Institute of Health Services and Policy Research (CIHR-IHSPR) and Institute of Musculoskeletal Health and Arthritis (CIHR-IMHA) are pleased to announce the launch of a new funding opportunity: The Embedded Clinician Researcher Salary Award. Through salary support, CIHR is contributing to the development of a strong cadre of clinician researchers across the country, who are positioned to play a role in transformative change and act as role models and mentors for a cadre of new health professional scientists. Who should apply? The Embedded Clinician Researcher Salary Award is designed for all early and mid-career regulated health professionals that are clinicians first but need protected time to engage in research that is relevant and responsive to the health system where they are embedded. This award for $75,000 for up to 4 years will help to protect 50% of the applicant’s time for research. Relevant Research Areas? CIHR will provide funding to support embedded clinician researchers who will focus on one of three target areas within the context of transitions of care between hospital and community: 1) Care redesign; 2) Quality of care; 3) Policy Change. What partners are required? In order to be eligible for the award, applicants must provide a written commitment from a health system organization partner (such as a regional health authority or a community hospital) to contribute $25,000 (cash) per year towards salary costs and $50,000 (cash or in-kind) per year towards research costs over the award duration (4 years). Potential applicants and partner organizations can share information in an online partner linkage tool. The deadline for applications is March 3, 2016. If you have questions about this funding opportunity, please contact Meredith Kratzmann at mkratzmann.ihspr@mcgill.ca.

  • D2D 3.0: Progress in meaningful measurement for primary care

    Today’s release of Data to Decisions (D2D) 3.0 demonstrates significant progress by family health teams and nurse practitioner-led clinics to advance manageable and meaningful measurement for improved patient care.

    AFHTO members are guided by the Starfield Principles – focusing on the relationship with patients and the primary care team’s ability to deliver the care patients value. Its objective is to optimize quality, access and total health system cost of care for patients. D2D uses indicators from Health Quality Ontario’s Primary Care Performance Measurement Framework, with some modifications guided by input from front line providers.

    AFHTO members have made progress in:

    • Capturing EMR data to measure outcomes: The composite measure of diabetes is the first time a clinical outcome indicator based on EMR data has moved out of academic research into a performance report. It reflects how the entire interprofessional team contributes to care, and not just physician activity based on billing data. This data capture was made possible through standardized queries across multiple EMR platforms, developed by members but now available to any user of these EMRs within or beyond AFHTO.
    • Using EMR data to measure best practice rather than incentive payment: For the first time, percent of eligible children immunized is measured according to Public Health Agency of Canada (PHAC) guidelines. The results illustrate a difference in definition from that used for physician billing incentives related to Rotavirus immunization which is part of PHAC recommendations but not in the incentive definition.
    • Improving data quality: AFHTO members are measuring and improving the quality of their EMR data as a source of timely information for quality improvement. Measuring can also have a direct and immediate impact on patient care. In the process of measuring their EMR Data Quality for the first time, one team found a systemic issue affecting flow of information from a lab to their EMR. They fixed the problem, improved their ability to detect colorectal cancer, and in their words, “saved lives”!
    • Voluntarily increasing participation in D2D: Nearly two-thirds of AFHTO members submitted their data to D2D 3.0, continuing the growth from D2D 1.0 (27%) and 2.0 (54%). This gives insight into the care of nearly 2 million Ontarians.

    All three Starfield elements are now in place:

    1. Quality is reliably and comprehensively measured through a composite indicator. It reflects the experience of the entire patient, not just isolated body parts. It is calibrated according to what matters most to patients in their relationship with their provider. While refinements continue, it is now possible to compare quality over time and between settings in a more meaningful way than is possible by just examining physician billing data.
    2. Capacity of the entire clinical team is being measured for the first time. Forty-six teams contributed data to measure time spent delivering primary care relative to the number of patients served. This approach considers the contribution of the entire team and provides a mechanism for exploring the impact of patient complexity on the human resources required to deliver high quality care.
    3. Total cost of care is now in its third iteration of D2D. It has been refined in conjunction with the Institute for Clinical Evaluative Sciences to help teams explore aspects of costs that might be sensitive to change in primary care delivery. This measure captures more than 85% of the allocatable public spending per person in Ontario; it is adjusted to reflect age, sex, and complexity of patients to allow comparison over time and between primary care settings. This indicator is now identified as a priority by Health Quality Ontario for system measurement.

    AFHTO members are well-equipped to take the next steps to improve quality

    Results from D2D 3.0 suggest that there is solid and growing engagement with measuring performance. This can be leveraged as we turn our attention now to improving. The D2D interactive report allows teams to compare their own data over time and with their peers across the province. Clinical leadership within and among primary care teams is proving to be the key ingredient in getting people to participate in measurement, improve data capture and act on results.

    Measurement continues to become more meaningful: Follow up after hospitalization

    To be added to the next D2D, this indicator will use EMR data to capture all hospitalized patients receiving in-person OR phone contact with ANY clinician within 7 days of discharge from hospital. Unlike the current indicator based on physician billing data, this approach encourages more patient-centered and efficient follow-up (e.g. phone call by pharmacist to address mediation issues rather than forcing a patient to come in to see the doctor).

    Access to hospital discharge data is the crucial pre-requisite for this indicator – and for excellent quality primary care in general. AFHTO continues to encourage members and external partners such as OntarioMD, eHealthOntario and hospitals to expedite implementation of Hospital Report Manager in all regions.

    Ministry and LHINs are encouraged to support spread

    • Cost-effective, high-performing health systems are based on a strong foundation of comprehensive primary care; robust measurement is a key ingredient.
    • D2D provides a way forward. It is grounded in the Primary Care Performance Measurement Framework to ensure consistency and relevance for all Ontarians, and focussed on what is meaningful and manageable for primary care providers. The tools and processes developed by AFHTO are already being adopted beyond its membership.
    • Spread requires support – to further develop clinical leadership and deploy Quality Improvement Decision Support Specialists to enable more teams and other primary care providers participate in measuring and improving quality.

    Click here to see D2D 3.0 aggregate results.

    The Association of Family Health Teams of Ontario (AFHTO) is the advocate, network and resource centre for interprofessional comprehensive primary care teams.

  • Op-ed: Family Health Team poised to play larger role in primary care

    Guelph Mercury article published on January 27, 2016. Article in full pasted below. Ross Kirckconnell, Guelph Mercury A discussion paper released in December by the Ontario Ministry of Health and Long-Term Care proposes a significant overhaul of the primary care model to deliver “more effective integration of services and greater equity … timely access to primary care, and seamless links between primary care and other services.” The report proposes that each of the province’s 14 Local Health Integration Networks “bring the planning and monitoring of primary care closer to the communities where services are delivered.” This is an important community conversation that is overdue. The Guelph Family Health Team supports an improved model for providing primary care that better serves the health and lifestyle of patients while promoting efficiencies and savings across the system. We should be looking to the organizations that are already successful at doing more or less what the ministry has proposed. Our peers at the Guelph Community Health Centre are a solid example — they have been working on collaborative approaches to community health care for many years. Guelph FHT is another example. We are a non-profit corporation that brings family doctors and registered nurses together with other health-care specialists such as nurse practitioners, pharmacists, dietitians, mental-health counsellors and community agencies for a “wraparound” care team approach to patient wellness. Serving Guelph for 10 years, our work has included leading collaborative, community-led and team-based health-care solutions. The Guelph FHT is already attracting provincial attention as a best-practice model for collaborative and proactive primary care. Currently, the majority of family physicians and about 85 per cent of patients in Guelph participate in the Guelph FHT model. Guelph FHT is a logical choice to assume greater responsibility for co-ordinating primary care in our community. FHTs are well established in Canada, and especially in Guelph, where we are seen as a best-practice model with a proven track record of meeting community objectives. We are in a strong position to continue a leadership role in delivering the best health care to everyone in Guelph. The traditional approach of going to the doctor or emergency department when you need medical attention is evolving to that of a care team that offers patients medical and wellness support for every need in every stage of life, with the goal of keeping patients healthy so they are sick less often. In the FHT model, doctors are the quarterbacks of a full team they regularly interact with, rather than a sole practitioner providing medical care or referrals to external medical specialists or community supports. Guelph FHT patients can also access after-hours clinics and specialized programs such as Diabetes Care Guelph and Health Link, a program run in collaboration with more than a dozen community agencies to identify high-risk patients and create a care plan to address their specific needs in a proactive, personalized manner. The Guelph Health Link initiative, recently recognized as best-in-class with a provincial award from the Association of Family Health Teams of Ontario, is designed to improve complex and vulnerable patients’ well-being while reducing their impact on the health-care system. The effort is leading to faster response time for patients, who may not need to visit their doctor but can be helped by a Nurse Practitioner or other specialists such as a mental-health counsellor. In need of advice from a registered dietitian? There’s someone down the hall. Looking to ensure your pharmacist has a full understanding of your medical situation? No problem — they’re part of the team, too. Interested in some free workshops to learn how to improve your well-being? The Guelph FHT runs several. In addition to faster and more comprehensive access, the FHT model is demonstrating improved efficiencies across the system, and a proactive approach to patient care that is resulting in healthier people who are getting the right care at the right time, visiting the hospital emergency department less, and overall reduce the strain on a burdened health-care system. Careful and thoughtful planning, and significant stakeholder engagement, will be necessary before moving forward, it would be relatively easy to leverage the same person-centred approach to delivering a wider array of health-care services to the entire community. We look forward to participating, to delivering on a strong community imperative to do this right, and to the best possible primary care in Guelph. Ross Kirkconnell is the executive director of the Guelph Family Health Team. Click here to access the article on the Guelph Mercury website.

  • Couchiching FHT to be named 2016 LEADing Practice

    Congratulations to the Couchiching Family Health Team for being named a 2016 LEADing Practice Initiative. The FHT is being recognized for exemplary use of digital tools to strengthen clinical practice and provider experience. Couchiching FHT’s project integrated a tablet-based system into their EMR to screen patients at risk for chronic obstructive pulmonary disease (COPD). This also allowed patients to edit demographic information stored in their patient chart in the EMR in real time, without any increase in staff time or resources. Presented at the AFHTO 2015 Conference, benefits of the system included approximately 40% (or 3000) of the total patient population completing smoking screening in a little over 4 months compared to the previous, paper-based COPD screening process in which only 200 patients were screened at baseline. There was also a 33% increase in referral to the smoking cessation program. Couchiching is now expanding the tablet program to further identify and support individuals with other chronic diseases e.g. diabetes, and using such screenings for depression. The LEADing Practice Initiative, a partnership between Canada Health Infoway and Accreditation Canada is part of a larger Clinician Education Campaign, identifying LEADing practices across Canada that demonstrate the clinical benefits of digital health. Their award will be presented at the 2016 Peer Leader Symposium: Building Peer Leader Bridges to Advance Clinical Practice event to be held on March 3-4, 2016 at the Intercontinental Toronto Centre in Toronto. Relevant Links:

  • Primary Care’s united response to Minister’s Patients First proposal

    In a letter to Minister Eric Hoskins six associations of the Ontario Primary Care Council (OPCC) have provided initial feedback on the Province’s plans to strengthen our health care system. The Council recommends that the Ministry of Health and Long-Term set out clear principles for planning aligned with OPCC’s Framework for Primary Care in Ontario, develop a plan to embed care coordinators in primary care, address the role of primary care in mental health and palliative care, and ensure a consistent primary health care population needs-based planning approach across all fourteen LHINs. Click here to read the letter submitted on January 22, 2016, in response to the Minister’s Patients First proposal, released December 17, 2015. AFHTO will continue working with members and our provincial partners to develop complete responses to the Patients First proposal.