Tag: governance

  • Library of Organizational Policies and Procedures

    These sample organizational policies and procedures have been provided by AFHTO members who have agreed to share them with their peers. They provide teams with a comprehensive collection of tools, resources and templates that will help the board and executive director manage the organization effectively. Please consider sharing your resources to support the development of this library.

    Board Governance

    Financial / Risk Management

    Operational Procedures

    Human Resources

  • Member input on future Ministry contract – Oct. 17 discussion document

    Key themes that have emerged so far in AFHTO consultation with members – team culture, the relationship between physicians and the FHT, and how that relationship is influenced by the Ministry-FHT contract, Ministry-FHO contracts, and the formal or “unwritten” contract between FHT and FHO. This discussion document summarizes the background and issues in these and other topics arising from Ministry-FHT contracts. With indications that primary care contracts for FHTs, NPLCs, CHCs and AHACs will likely become standardized over the next few years, the content of the next FHT contract is important for all. AFHTO’s consultation process so far has involved the AFHTO board, Physician Leadership Council and Executive Director Advisory Council. Next step is discussion in the annual AFHTO Leadership Session, Monday, October 17, 10 AM – 12 noon, Westin Harbour Castle, Toronto. There are 175 leaders from AFHTO member FHTs and NPLCs registered so far, and room for up to 50 more. There is no charge to attend this session, but you MUST BE REGISTERED – click here to do so. FHT and NPLC board members are particularly encouraged to register to ensure the governance perspective is heard.

    Key topics that have emerged so far from these consultations:

    • One standard Ministry-FHT contract, regardless of board makeup
    • Defining the “team” and fostering “teamwork”
    • Defining the “population” for which governors are accountable
    • Defining minimum standards of governance and addressing conflict of interest
    • Accountability and dispute resolution

    These are complex topics. Hopefully you will find this discussion guide a helpful digest to inform and guide you and the leaders of your FHT or NPLC through these issues.

    After the Oct. 17 Leadership Session:

    AFHTO staff will compile the results into a meeting report to share with members and the AFHTO board.  AFHTO will continue to inform and consult with members to develop positions as issues emerge. These results will form the basis for what AFHTO will advocate for the next FHT contract template. Click here to access the discussion document.

  • Governance For Quality Training

    The presentation slide decks for the Effective Governance for Quality in Primary Care Workshops, updated for 2016, are now available. To access them, see the links below (note: the workshop has 8 modules, each with a separate slide deck).

    What is Effective Governance for Quality in Primary Care?

    Effective Governance for Quality in Primary Care  is an evidence-based training program for FHT and NPLC Boards of Directors, Executive Directors and Medical Leads, . developed in partnership with the Canadian Patient Safety Institute (CPSI) and is delivered by peer leaders. To support the quality agenda in primary care, the Ministry of Health and Long Term Care (MOHLTC) partnered with CPSI, the Association of Family Health Teams of Ontario (AFHTO), the Association of Ontario Health Centres (AOHC), and the Nurse Practitioners Association of Ontario (NPAO) to customize CPSI’s Effective Governance for Quality and Patient Safety to Ontario’s primary care organizations. Effective Governance for Quality in Primary Care materials are updated regularly. Workshops are occasionally offered in Toronto and at various places around the province. Each workshop contains information to help Board members, Executive Directors and Medical Leads guide their organization in delivering quality primary care through good governance. Presentations from the session guide participants through exercises, case studies and best practices on how to lead, govern and improve organizations focused on quality. Please contact us to learn more.

    Workshop Slides:

     

    Workshop Handouts:

     

  • HQO Patient and Family Council Guides

    In consultation with patients and providers, Health Quality Ontario, has developed a series of guides aimed at helping advisory councils in any health sector get started and maintain momentum. By providing practical tips and tools, the guides assist patient and family advisory councils in focusing on

    For links to other resources available to help create and sustain an effective patient and family advisory council, visit Health Quality Ontario’s hub of patient engagement tools and resources.

  • Statutory Compliance Toolkit for FHT and NPLC boards

    Shared by AFHTO & DDO Health Law

    Created in 2014

    AFHTO’s Statutory Compliance Toolkit ensures that boards and executive directors are informed about their legal obligations and have access to the basic tools and resources to ensure compliance and/or risk mitigation.

    This resource is customized for FHT and NPLCs and highlights laws that boards need to know and the impact that those laws have on the organization and the board members. The toolkit was developed by legal experts from DDO Health Law and overseen by AFHTO staff.

    If you have any questions, please contact info@afhto.ca

    This resource includes:

    1. Commitment to Statutory Compliance
    2. Laws generally applicable to FHTs and NPLCs
    3. The 5 key duties that impact you as a board member
    4. The clinical fundamentals
    5. Other important laws
    6. Key laws that apply to particular kinds of FHTs and NPLCs
      1. Charitable corporations
      2. Teams receiving more than 10 million in public funding
      3. Provincially Incorporated teams
      4. Teams involved in revenue-generating activities
      5. Teams constructing or renovating a building
    7. Tips for Executive Directors (EDs), Administrators and Board Members
    8. Appendix
      1. Statutory Remittance Certificate
      2. Statutory Compliance Audit Checklist
  • Governance Education Webinars for Primary Care Leaders – Video recordings and slide deck

    AFHTO offered free educational webinars for our members from February 18 to March 4, 2015 in order to:

    1. Help primary care leaders meet the requirements in the ministry’s Accountability Reform Initiative and the Governance and Compliance Attestation;
    2. Share best practice and strategies to improve governance;
    3. Identify and address common issues in FHT/NPLC governance.

    There were 3 separate 90 min webinars, each webinar offered twice. See below for links to webinar recordings, slide decks and Q & A. Presenters: Melodie Zarzeczny (The Osbourne Group) Susan Davey (The Osbourne Group) Peer Facilitators: Michelle Karker (East Wellington FHT) Shirley Borges (Minto-Mapleton FHT) Terry McCarthy (Hamilton FHT) Sue Griffis (North York FHT) For video recordings, slide decks and Q& A for each session, please click on the links below:

    For further details on the webinars, click here.