Category: Uncategorized

  • Advice on managing budgets until funding letters are received

    AFHTO met with MOHLTC’s Primary Health Care Branch to discuss questions around funding for FHTs and NPLCs.  From this we can provide the follow advice for members:

    • Funding approval process:  The process for approving any one-time funding or increases to base is still underway in the ministry. Meanwhile, FHTs and NPLCs can be confident in planning for and using their base budgets.
    • Definition of “base budgets”: While many teams experienced adjustments in their base funding last fiscal, PHC Branch has not recommended any further adjustment this year. Base budget is equal to what you currently received each month, times twelve.
    • Make full use of available funds: The ministry reports that a large number of teams are still returning unspent funds, and at the same time, requesting additional funding in their yearly budget submission.
      • FHTs and NPLCs have the right to request re-allocation of funds as needed during the fiscal year.
      • Q1 recoveries are coming soon – plan ahead and make your requests to re-purpose funds for other needs.
      • To make a request, EDs are encouraged to submit an accurate budget forecast in their quarterly financial reports, along with a request to re-purpose funds, supported by the justification for the request.
      • Ministry consultants are to collaborate with EDs to ensure that relevant program needs can be met within current budget by allowing flexibility in allocation of existing funds.
        • Example: Funding for OTN replacement equipment. OTN funding came through eHealth Ontario, and funding is no longer available. Primary Health Care Branch does not fund OTN equipment, however, they have worked with groups to re-allocate existing budgets to cover the cost.
    • Physiotherapy funding requests are still in process:  Funding for approved PT positions will be added to base. As a result, notice of approval for these positions should come just before the FHT/NPLC funding letters.

      Reminder:  Registration is still open for Leadership and Governance events

    • For board chairs, Lead MD/NPs and EDs
    • Take place immediately before AFHTO Conference at the Westin Harbour Hotel, Toronto
    • NO COST to participate.
    • Effective Governance for Quality workshop, October 14 from 10:30 am to 4:30 pm.
    • Leadership SessionTowards the next Ministry contract – on October 15 from 10 AM – 12 noon
      • Session will be informed by results of a survey sent out to board chairs, Lead MD/NPs and EDs. Please respond by Sept.26.
  • Resources and opportunities available to FHTs and NPLCs

    FHT and NPLCs are invited to participate in the following initiatives. Click on each link below for more information:

  • Resources and opportunities available to FHTs and NPLCs

    FHT and NPLCs are invited to participate in the following initiatives. Click on each link below for more information:

  • Invitation to participate in shaping the next Ministry contract

    You are invited to participate in shaping the relationship between the Ministry and the FHT/NPLC by:

    • Responding to a survey on the key principles and priorities for new contracts, by Sept. 26, please.
    • Participating in “Towards the next Ministry contract” – the annual leadership session immediately before the AFHTO conference–  Wednesday , Oct.15, 10 AM – 12 Noon, Westin Harbour Castle, Toronto

    Contracts and public governance Contracts are the means through which an organization receives money and is held accountable for delivering what’s expected in exchange for those funds. In the public sector, they articulate what government, on behalf of the public, wants the publicly-funded organizations to do, what it’s prepared to pay, and how accountability will be enforced. The contract is a critical ingredient for effective governance between government (on behalf of the public) and the organization’s board of directors, and through the board, to govern the use of public resources for optimal public benefit. Governance and quality of care In primary care, emerging evidence tells us that the governance and leadership are key factors affecting the ability to develop high functioning interprofessional teams that see improvements in “Triple Aim” measures – better health, better patient experience, lower cost of care. The question is, to what extent do existing Ministry-FHT/NPLC contracts help or hinder boards in achieving these outcomes? Opportunity to shape contract content For FHTs, current contracts will expire on March 31, 2016. For NPLCs and all models of interprofessional primary care, contracts are expected to evolve toward greater consistency and alignment among the various models. Through AFHTO, members have the opportunity to influence the content of the next set of contract templates – how interprofessional primary care organizations and their purpose is described in the contract and the nature of the funding and accountability arrangements. This content can greatly influence the next stage of evolution for interprofessional primary care. Current state of contracts A number of governance and operational issues have been raised which can be related directly to the terms of the contract and the limitations set by the framework. For example:

    • Reporting focuses on activities, not outcomes.
    • The people who make critical contributions toward achieving those outcomes are not all included within the scope of accountability within the contract. Currently it is limited to those positions directly funded through the contract and excludes people who work within the team but are employed by other publicly-funded organizations (e.g. CCAC case managers, diabetes educators).  For all but NPLCs and FHTs with blended-salary model physicians, current contracts exclude the key role of physicians.
    • The reporting burden is seen to be very high, with relatively low value in the data collected.
    • There are significant restrictions on how funds can be used.
    • Many have expressed the need for greater clarity in the relationship between funding and meeting patient/community needs and expectations.

    Participate in the survey (by September 26, please) and the October 15 Leadership Session This survey is the first step in shaping the relationship between the Ministry and FHTs/NPLCs, through the contractual agreement. The results will be used to design the content for “Towards the next Ministry contract” – the annual Leadership Session immediately before the AFHTO conference, taking place Wednesday, Oct.15, 10 AM – 12 Noon. The objective for the Session is to develop a common statement of principles and a set of agreed priorities to guide AFHTO’s work toward new contract template.

  • Rural or Urban

    Definition

    Self-described nature of the community the health team is located in (rural vs urban)

    Interpretive notes

    Potential actions

  • AFHTO 2014 Conference: One week left to register at “early-bird” rate, prices go up at 5pm on Sept. 22

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    Book by September 22 to take advantage of discounted rates

    AFHTO has obtained an extension for preferred accommodation rates at The Westin Harbour Castle, and so the deadline for reduced rates for conference registration is also extended. Register for the conference: To qualify for early-bird rates, payment must be received by Sept. 22, at 5:00 PM EST.  As of Sept. 22 all conference registration fees increase by $75 per person; Awards Dinner fee increases by $25 per person. Members must enter a validation code for further discounts. Discounted travel and accommodation arrangements for conference attendees:

    AFHTO members – take advantage of additional FREE programs available to you immediately before the conference:

    • Profession-based programs to develop relationships and share experiences with peers from across Ontario
    • For board chairs/members, executive directors and lead MD/NPs of AFHTO member organizations. (Please note these are not open to other FHT/NPLC team members):
      • Towards the Next Ministry Contract: This 2-hour facilitated session is designed to develop a common statement of principles and a set of agreed priorities to guide AFHTO’s advocacy on behalf of members.   It will build on findings from a survey of FHT/NPLC leaders (to go out by Sept.17).
      • Effective Governance for Quality in Primary Care:  This is evidence-based training program is delivered by delivered by FHT and NPLC peer leaders. Click for more information on the session and to register.
    • NOTE: QIDS Specialist Professional Development Program is being deferred to later this year.

    Go to the AFHTO 2014 Conference webpage for conference program details and frequently asked questions. Conference Highlights:

    • Education Credits available:
    • This program has been reviewed by the College of Family Physicians of Canada and is awaiting final accreditation by the College’s Ontario Chapter.
    • Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 4.75 Category II credits toward their maintenance of certification requirement.
  • Public Health guidance on Ebola and MERS-CoV / Health Care Provider Hotline – 1-866-212-2272

    AFHTO is forwarding the following updates from Ontario’s Chief Medical Officer of Health. We have learned that only some of our members are receiving these updates from local Public Health Units, and so we are sending these updates to ensure all are informed. Apologies to those who are receiving it twice.

    As stated in both memos – the ministry is available to support you during urgent situations that may arise. You can contact the ministry on a 24/7 basis through the Health Care Provider Hotline at 1-866-212-2272.

  • Public Health guidance on Ebola and MERS-CoV / Health Care Provider Hotline – 1-866-212-2272

    AFHTO is forwarding the following updates from Ontario’s Chief Medical Officer of Health. We have learned that only some of our members are receiving these updates from local Public Health Units, and so we are sending these updates to ensure all are informed. Apologies to those who are receiving it twice.

    As stated in both memos – the ministry is available to support you during urgent situations that may arise. You can contact the ministry on a 24/7 basis through the Health Care Provider Hotline at 1-866-212-2272.

  • Update on AFHTO’s Governance and Leadership Program

    To Board Chairs, Lead MD/NPs and EDs of AFHTO-member organizations: Over the past 20 months many of you have interacted with Clarys Tirel, our Provincial Lead of the Governance and Leadership program, and former ED of the North York FHT and Mount Sinai FHTs. With deep sadness I am informing you that Clarys is leaving AFHTO.  We are very grateful that she will stay to see us through to the end of the AFHTO annual conference (Oct.15-16). As some of you will know, Clarys has been caring for a number of people in her extended family and has felt the need to take a pause in her career. Clarys has been a huge contributor to AFHTO’s work.  Among her accomplishments, she has:

    For AFHTO members, Clarys has been the voice of experience and encouragement to build confidence strengthen their capacity to lead and govern. For AFHTO staff, she has been an anchor to keep us strongly rooted in the reality of governing, managing and delivering patient care in an interprofessional primary care organization.  She will be greatly missed. Recruitment for a new Provincial Lead for our Governance and Leadership Program begins immediately. Angie Heydon Executive Director

  • EDAC meeting report: Shaping the future of MOHLTC contracts and the “Primary Care Guarantee”

    Yesterday’s meeting (Aug. 20) of AFHTO’s Executive Director Advisory Council (EDAC) included preliminary discussion to prepare AFHTO for advocacy on behalf of members on two key topics:

    • The contractual relationship between Ministry and primary care organizations
    • Shaping the Ontario government’s “Primary Care Guarantee”

     Towards the next Ministry contract Current contracts between MOHLTC and FHTs will expire on March 31, 2016. MOHLTC has signalled its intent to maintain consistency in contractual requirements across NPLCs, FHTs and other interprofessional models. Over the next year AFHTO members – through their association – have a critical, time-sensitive opportunity to shape their contractual relationship with their primary funder. Ideally, the MOHLTC contract would set up a framework that would allow for things such as:

    1. Accountability based on patient outcomes, access/quality of comprehensive primary care, and appropriate use of public funds.
    2. Funding that supports optimal use of resources to deliver quality care and patient outcomes.
    3. Measures to harmonize work where more than one organizational entity (e.g. FHT and physician group, FHT/NPLC and embedded CCAC or other staff) is involved, to optimize the performance of the clinical team

    EDAC members were asked for feedback on the process for engaging board chairs, MD/NP leads and EDs of AFHTO member organizations. The annual Leadership Session on October 15, immediately preceding the AFHTO annual conference, will be the first step in engaging members to define their collective vision and priorities for shaping this contractual relationship with the Ministry. Prior to the session, a survey accompanied by a concise backgrounder on the issues will be sent out to all board chairs, MD/NP leads and EDs. The purpose of the survey will be to both inform all of the leaders in our membership as well as to assess which issues are central to developing guiding principles. The survey will be piloted with a small group of volunteer EDs from EDAC in late August. The survey will be sent to all our members by September 17. Shaping the “Primary Care Guarantee” In the recent election campaign, the now-governing Liberals declared a “Primary Care Guarantee” – it “will ensure that every Ontarian has access to a primary care provider by 2018”. This document stated: To make the Guarantee a reality, Premier Kathleen Wynne’s Liberals will:

    • Focus on northern, rural, and fast-growing communities to improve availability and access to primary care, including the use of Community Health Centres and satellites.
    • Work with our physician partners to help them take on more patients, faster.
    • Improve the recruitment and retention of community-based primary care teams.

    On behalf of members, AFHTO’s priority issues have been recruitment and retention of primary care staff, expanding access to interprofessional teams, and support for measurement. These were the three key messages in AFHTO’s “Better Care. Healthier Families. Best Value” campaign before and during the provincial election. As a sector, we now have the opportunity to work with government to shape its direction for achieving the “Guarantee”, in line with what our members believe to be the priorities and needs for advancing the membership’s vision – that all Ontarians have access to high-quality, comprehensive primary care, that is informed by the social determinants of health, delivered by collaborative teams, anchored in an integrated, equitable and sustainable health system. EDAC was asked for input in the early development of advice for government. Discussion resulted in the following list of factors to explore:

    • Staffing:
      • Extent to which reduction in current vacancy and turnover rates could improve access to primary care
      • Opportunities to expand “grow your own” programs to address skills shortages in some communities
    • Opportunities to support and deploy teams as effectively as possible:
      • Need for appropriate IT infrastructure: deficiencies impact the capacity of health professionals to provide care and present challenges in a competitive recruiting environment.  Solutions to the barriers/limitations of current IT funding models may enhance capacity to care for more patients.
      • Opportunities within the team:  patient needs met by right professional at the right time, working to full scope of practice. Flexibility to shift skills mix as needs change
    • Need for community-based planning:
      • Planning to meet needs must be done at the local level
      • Interprofessional teams can (and do) play a key role in assessing and addressing community needs
      • Explore opportunities to improve access by expanding existing teams
    • Need for measurement that allows for capacity and quality to be tracked, to better inform on what’s working and where further support/investment is needed:
      • The Starfield Model, AFHTO’s approach to primary care measurement will by a key factor. It focuses on the relationship with patients and ability to deliver the care patients value. Its objective is to optimize quality, access and total health system cost of care for patients, using indicators from Health Quality Ontario’s Primary Care Performance Measurement Framework. The model and a case study of its implementation was just published in the Healthcare Management Forum – The Starfield model: Measuring comprehensive primary care for system benefit.

    AFHTO looks forward to working with members to continue to develop and refine our advocacy priorities and recommendations on these topics.

    • Members are welcome to send comments on these advocacy topics to AFHTO’s Executive Director – Angie.Heydon@afhto.ca.
    • Questions and comments regarding EDAC can be sent to AFHTO’s Provincial Lead for Governance and Leadership – Clarys.Tirel@afhto.ca.