Category: Uncategorized

  • Report on behalf of the Primary Health Care Expert Advisory Committee

    Dear AFHTO members: As you see below, Minister Hoskins has released the Report on behalf of the Primary Health Care Expert Advisory Committee and invited feedback. With the AFHTO Conference less than two weeks away, we have a ripe opportunity to engage members in developing AFHTO’s response.  AFHTO staff and the AFHTO board executive are working through the opportunities in the conference program, and will be back to you with updates early next week. As it says in the title of AFHTO’s 2015 Annual Report, released yesterday in the Annual General Meeting notice – we have Collective Impact: The Power to Shape Our Future. We look forward to the discussions at the AGM and conference. Angie Angie Heydon, Chief Executive Officer Direct phone: (647) 234-8503 | Email: angie.heydon@afhto.ca

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    On behalf of the Ministry of Health and Long Term Care, I’m pleased to provide you with a copy of the Baker-Price Report on Primary Care. Our government is committed to improving performance, accountability, and access in Ontario’s primary-care sector. Our priority is to put patients first by ensuring that primary-care providers and services are organized around the needs of the population. This includes ensuring access to a primary-care provider for every Ontarian that wants one. That is why we engaged a panel of experts to provide advice on how to improve the delivery of primary care for Ontarians. The panel, led by Elizabeth Baker and Dr. David Price, was asked to provide advice on ways to better integrate primary-care providers with each other and within the health-care system. They also looked at how we can continue improving access to primary care and to interdisciplinary care teams. We thank the panel for their work and their report. The report is one of many pieces of advice the government is considering when discussing how to strengthen primary care in Ontario. This report, along with the recommendations of other reports submitted to the government over the past few years, will help inform our work as we go forward. It’s important to know that as we go forward we do not intend to create additional layers of administration. We are focussed on ensuring Ontarians are connected to a primary care provider and can see them in a timely way when they are sick. We are also committed to letting patients choose their own provider. I look forward to discussing the future of primary care with you as soon as you’ve had an opportunity to develop your thoughts – and am happy to answer any questions you may have now. Jesse Rosenberg Director of Policy Ontario’s Minister of Health and Long Term Care  

  • 2015 Annual Report Collective Impact: The Power to Shape Our Future

    We are pleased to share our latest Annual Report – Collective Impact: The Power to Shape Our Future. This report highlights the progress AFHTO members have made, and the emerging research evidence on the added value of primary care teams.

               Leadership + governance             =     Growing VALUE for Ontario’s + measurement + improvement              patients and communities

    This formula is driving the collective work of AFHTO members – family health teams and nurse practitioner-led clinics – and the results are showing. We are making visible progress toward the vision that all Ontarians will have timely access to high-quality and comprehensive primary care – care that is informed by the social determinants of health, delivered by collaborative teams, and anchored in an integrated, equitable and sustainable health system. Around the world, cost-effective and high-performing health systems share a common characteristic – they are based on a solid foundation of comprehensive primary care. We hope you enjoy reading what AFHTO members are doing to strengthen that foundation, and we look forward to continuing to work with members and stakeholders toward this vision.

  • AFHTO Annual Meeting – Wednesday, October 28, 2015 at 8:30 AM

    All who work within an AFHTO member organization or serve on its board are welcome to attend the AFHTO Annual Meeting. It takes place just before the official opening of the AFHTO 2015 Conference on:

    Wednesday October 28, 2015 at 8:30 AM
    Harbour Ballroom A+B, Westin Harbour Castle
    One Harbour Square, Toronto, Ontario

    At this Annual Meeting, the AFHTO board will present:

    • The Annual Report to the Members. Click here for a PDF copy.
    • A print copy of the Annual Report will be mailed to each member organization, and conference attendees will receive a copy in their registration kits. Further updates will be provided at the meeting.
    • A report on AFHTO’s financial outlook, in addition to the annual Audited Financial Statements.
    • The board’s Nominations Report for the election of the board of directors. It includes the election process and candidate information. Nine candidates are standing for election to the six available positions.

    There will be plenty of opportunity for AFHTO members to ask questions and present opinions. You are also most welcome to send me your comments and questions in advance.

    Each AFHTO member organization is entitled to designate one voting representative for the meeting.  Voting delegates will be required to register before the meeting to receive their electronic voting keypad.

    The Notice of Meeting, agenda and reports for AFHTO’s Annual Meeting have been sent to the e-mail addresses AFHTO has on file for the Board Chair, Executive Director and Lead MD/NP of these eligible organizations. AFHTO members may request this package from Sombo.Saviye@afhto.ca. Each member organization is asked to contact her in advance to indicate who will be the organization’s voting representative so that a voting package can be prepared in advance for that person.

  • Health Quality Ontario’s releases 2015 Measuring Up Report

    Health Quality Ontario (HQO) has released its yearly report on Ontario’s health system, Measuring Up. Based on the Common Quality Agenda, the report presents a profile of Ontarians’ health, the performance of our health system and a comparison with the rest of Canada and other countries. As such, we encourage members to review it.

    The section on primary care (pg. 40) presents indicators related to access to primary care, patient involvement in decisions related to their care and recommended screening tests, with some comparisons at the LHIN, provincial and international levels. A number of these same indicators are reported specifically for AFHTO members in Data to Decisions (D2D). In our most recent report, D2D 2.0 results indicated AFHTO members are doing better than average for primary care in Ontario (e.g. in same day/next day access). D2D is showing encouraging results for AFHTO members and provides guidance for further improvement, watch for the next iteration of D2D in January 2016.

    Measuring Up precedes a report specifically on primary care expected to be released in November 2015. HQO states on pg. 112 that the new report “will mark the beginning of regular, focused reporting on primary care in Ontario. This will include an upcoming report on the experiences of primary care physicians, comparing Ontario with other countries through the 2015 international survey by The Commonwealth Fund.” For further details you can read the relevant articles and reports below:

  • Ingersoll NPLC & partners’ pilot reduces emergency service needs

    The Oxford Situation Table is a panel of 15 agencies including the OPP, Woodstock Police, the Ingersoll NPLC and community organizations working together to mobilise services in rapid response to potential crisis situations. Recently released results from the Oxford County pilot project chaired by an Ingersoll NPLC staff member show a positive impact in the community.

    Community Service coordinator and councillor Lisa Longworth of Ingersoll NPLC, the situation table’s project manager and chair, said there was a need for cross-sector collaboration as none of the organizations involved “could address the risk by themselves.” With an increase in police reports of incidents related to domestic violence, mental health and social disorders, the panel was established to identify community members at elevated risk and arrange for intervention depending on their situation.

    Their goal is to reduce the need for emergency services such as hospitalization, repeated police visits, severe injury or death. During the pilot project 44 cases of people or families at an elevated risk were identified. Of those 44 cases, 74% were connected to appropriate services for help, 13% refused service, 8% were informed about services, 3% were deceased, and 2% relocated. The Ministry of Community Safety and Correctional Services has begun implementing similar situation tables across Ontario. To learn more, please visit the links below:

  • Learn more about the work behind D2D

    At is heart, D2D is a summary of members’ practice data which will empower them in their quality-improvement efforts. We work with patients, member teams, and other stakeholders to choose meaningful indicators of quality; we assist teams in measuring their own performance; and we provide a platform for teams to see how their performance compares to other, similar teams across Ontario. There are many facets to D2D. It is a program which involves multiple partnerships and the invaluable commitment and contributions of our members. AFHTO has created a series of one-page handouts highlighting just a few of these, as well as the exciting results we have seen to date. Stay tuned for more!   Data to Decisions: What Difference is it Making? Data to Decisions 2.0: Results Patients as Partners in Primary Care Standardized EMR Queries Increasing Quality & Access to EMR Data    

  • Data to Decisions eBulletin #20

    Stay tuned for help in developing a CHF registry: Hot on the heels of producing standardized EMR queries for COPD and Diabetes, QIDSS are now working on a Congestive Heart Failure (CHF) query, ETA Jan 2016. Watch for updates here. D2D, one bite at a time. Check out the new bite-size bits of information to help you sign up and use D2D in your team:

    Click here to get team-level administrative (ICES) data from HQO. Nearly 60 teams already signed up. Deadline is Oct 30 — ensure you have received physician agreement first before requesting the report. What’s next with D2D? See the D2D page on AFHTO’s website for more information. Help spread the word about D2D. Invite others to sign up for the eBulletin online. 

  • More Ontarians should have access to team-based primary care (Opinion)

    Our patients are lucky.  Our team is lucky. Most Ontarians today have a family doctor but only 1 in 4 Ontarians has access to a primary care team that integrates other health professionals. About 250,000 Ontarians belong to a Community Health Centre (CHC) and about 3 million belong to a Family Health Team like the one we practice in. Community Health Centres have been around a long time and have had a focus on serving marginalized populations. Family Health Teams were introduced just ten years ago in an effort to improve access and primary care for all Ontarians. But a decade after they were introduced, only a portion of Ontarians can access Family Health Teams. And what’s more worrying, certain groups seem less likely to belong to one. Research has found thatpatients living in urban areas, new immigrants, and those who are sicker are less likely to be a patient at a Family Health Team. Why is access to Family Health Teams so unequal? The reasons are complex but to some degree it comes down to money. Physician groups can only apply to become a Family Health Team if they agree to change how they get paid. Instead of getting a fee per patient visit, they must agree to switch to salary or capitation payment. In capitation, physicians get a set fee per patient per year, regardless of the number of visits, with the amount varying based on the patient’s age and sex. In some jurisdictions, capitation payments also take into account patients’ medical complexity or social vulnerability. But, in Ontario, the capitation formula only adjusts for age and sex. That means that a doctor paid by capitation in Ontario gets the same annual amount to look after a healthy 20 year old male who only comes to the doctor once a year as they would to look after a 20 year old male with type 1 diabetes and depression who needs to be seen monthly. Not surprisingly, doctors with sicker patients are less likely to want to get paid by capitation in Ontario – and so less likely to become a Family Health Team. To make things more complicated, Ontario physicians paid by capitation are also eligible to earn bonuses. One of these bonuses, the Access Bonus, pays physicians up to $50,000 more in a year if their patients don’t see physicians practicing in another clinic. As it turns out, switching to a capitation model was attractive for many rural and small town physicians because they easily qualified for the Access Bonus. Their patients often didn’t have any walk-in clinics to go to. But, many urban physicians knew they would never qualify for the Access Bonus – not because they didn’t try to see their own patients, but because many of their patients would go to walk-in clinics because they were more convenient. This means that Family Health Teams are less likely to care for groups that live primarily in urban areas, like recent immigrants or people who are homeless or underhoused. So we end up with an inequitable system. Many Ontarians with the greatest needs for team-based primary care are least likely to have access. Some call this the inverse care law. Getting out of this mess will be difficult, but we suggest two potential first steps. One is changing the capitation “formula” so that it accounts for a patient’s medical complexity or social vulnerability. Another is modifying or eliminating the Access Bonus. But instead of moving in this direction, the government has restricted entry of physicians into capitation models and therefore also Family Health Teams, perpetuating and potentially exacerbating current inequities. Many organizations in the U.S. are trying to shift family doctors from fee-for-service payment to capitation. They should be mindful when they design their payment systems that they improve equity and not make it worse. We get paid through capitation and we like the flexibility it gives us. It means we can spend more time with patients when we need to and also have an incentive to provide care by phone or email. But ironically, we know that in our current system, we would make more money if we served healthier patients. That kind of incentive is just wrong. Our team at St. Michael’s has unique relationships with the hospital and university that has made becoming a Family Health Team financially practicable – despite our urban setting and our mission to serve the sick and the poor. Other physicians (and their patients) aren’t as lucky. We love working in a Family Health Team. We know our patients benefit from the excellent team that can help them with everything from medication side effects to how to eat healthier to how to decrease their household debt.  All Ontarians deserve the same. Tara Kiran and Rick Glazier are family doctors at the St. Michael’s Hospital Family Health Team.