Below are relevant updates and items for AFHTO members, including free resources and tools:
Updates Relevant to Primary Care |
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Clinical & Patient Engagement Resources |
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Events and Learning Opportunities |
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Below are relevant updates and items for AFHTO members, including free resources and tools:
Updates Relevant to Primary Care |
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Clinical & Patient Engagement Resources |
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|
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Events and Learning Opportunities |
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To: All EDs in AFHTO Membership
AFHTO is reaching out to members for assistance in developing a series of case studies to guide members through situations they may be facing. If your team has experience with any of the situations identified below and you would like to share your knowledge, please contact Bryn Hamilton about volunteering to be a case study subject.
1. “Effectively Embedding Care Coordinators within Primary Care”: The case studies will explore teams that currently have CCAC care coordinators embedded within their teams and the success factors and principles for establishing effective working relations. MOHLTC’s Patients First proposal speaks to deploying these care coordinators in primary care. A number of teams have already done this – their experience can help other FHTs/NPLCs as well.
2. “Unionization”: this set of case studies will aim to share the experience of FHTs that have unionized staff and offer guidance to other EDs who are facing potential unionization or negotiating their first collective agreement.
3. “Access to Team Based Care”: Based on AFHTO’s 2-page position paper and literature review, this case study will review FHTs that have conducted significant outreach to family physicians in the community to offer access to programs for their patients – including the approach and steps taken to expand and manage capacity while balancing the quality of care delivered.
Each of these scenarios is increasingly relevant to our members, and we know that those who are facing them can learn from the examples of those who have already “been there.” If your FHT/NPLC has experience in one or more of these areas, we hope you will consider participating in the case study development. Likewise, please don’t hesitate to contact us with any questions about the project.
To enable health care innovation, clinical leaders need support, particularly those leaders with a vision for innovative change, the collaborative skills to facilitate implementation, and the research capacity to develop a programmatic approach to scientific investigation. To this end, the CIHR Institute of Health Services and Policy Research (CIHR-IHSPR) and Institute of Musculoskeletal Health and Arthritis (CIHR-IMHA) are pleased to announce the launch of a new funding opportunity: The Embedded Clinician Researcher Salary Award. Through salary support, CIHR is contributing to the development of a strong cadre of clinician researchers across the country, who are positioned to play a role in transformative change and act as role models and mentors for a cadre of new health professional scientists. Who should apply? The Embedded Clinician Researcher Salary Award is designed for all early and mid-career regulated health professionals that are clinicians first but need protected time to engage in research that is relevant and responsive to the health system where they are embedded. This award for $75,000 for up to 4 years will help to protect 50% of the applicant’s time for research. Relevant Research Areas? CIHR will provide funding to support embedded clinician researchers who will focus on one of three target areas within the context of transitions of care between hospital and community: 1) Care redesign; 2) Quality of care; 3) Policy Change. What partners are required? In order to be eligible for the award, applicants must provide a written commitment from a health system organization partner (such as a regional health authority or a community hospital) to contribute $25,000 (cash) per year towards salary costs and $50,000 (cash or in-kind) per year towards research costs over the award duration (4 years). Potential applicants and partner organizations can share information in an online partner linkage tool. The deadline for applications is March 3, 2016. If you have questions about this funding opportunity, please contact Meredith Kratzmann at mkratzmann.ihspr@mcgill.ca.
Rules of Engagement: Lessons from PANORAMA [PDF] serves as a resource for health providers and professionals, outlining key moments in the engagement process that require extra thought and preparation. These recommendations can help ensure that patient engagement initiatives deliver results for organizations, and also make participants feel valued and respected in the process. The PANORAMA Panel was a ground-breaking patient engagement project undertaken by The Change Foundation. Over the course of two years, 31 panelists from across Ontario met to share their lived experiences and insights as patients and family caregivers on a range of issues related to improving people’s healthcare experience. This project consolidated the essential points to consider when starting or running a patient engagement initiative. Report and Related Products
AFHTO’s Executive Director Mentorship program launched in February 2016 and is in full swing, with over 15 mentor-mentee pairs matched so far. Developed in response to member requests, the purpose of the program is to provide peer support for any member EDs or Administrative Leads who feel they could benefit from it. This includes those who are new to the role and want help getting oriented, experienced EDs who are steering their teams through change, and others who simply feel that they could use the support and guidance of a peer.
We’re committed to supporting our mentors through training and network-building, and we make every effort to match mentors and mentees whose teams work in similar environments, taking into consideration geography, size, governance structure, academic or Francophone status, and other characteristics that reflect the diversity of our membership. The program is already starting to bear fruit, with mentors and mentees alike telling us that they have benefited from their relationships.
If you feel that you could benefit from the ED Mentorship Program, please contact Bryn Hamilton, AFHTO provincial lead for Governance & Leadership, and we will find a match for you. If you’re looking for a particular kind of support, such as guidance through a particular change or challenge – please let us know.
To Executive Directors and Admin. Leads:
AFHTO is sending this email to ensure you are aware that some of your staff may be planning to attend a rally at Queen’s Park on March 3rd. Word is spreading to staff across the province through their various networks. This could affect your FHT/NPLC so you may need to take steps to address patient care on that day.
It is no surprise to learn that staff are joining together to organize this rally to make their case directly to politicians. No doubt you’ve been directly experiencing staff frustration and turnover, and see it escalating rapidly. You likely share this frustration yourself, as you watch the inequity continue to grow in compensation for staff working in AHACs, CHCs, FHTs and NPLCs compared to other health sectors.
AFHTO, together with our colleagues in AOHC and NPAO, continue to meet with ministry staff and political leaders to keep them focused on finding sufficient funding to retain staff in primary care. The gap is becoming particularly acute as the ministry’s Patients First proposal requires a strong foundation of primary care to succeed. There is always the possibility for some good news in 2016-17, but that’s all it is – a possibility.
In the meantime, thank you to so many members who continue to write letters, meet with MPPs and raise awareness of the negative impact this funding gap is having on the province’s ability to deliver comprehensive team-based primary care to keep Ontarians as healthy as possible.
Angie Heydon
CEO, AFHTO
As you know, the Office of the Information and Privacy Commissioner of Ontario (IPC/O) has provided further guidance as to their expectations for Health Information Custodians, specifically with respect to physician practices and Family Health Teams. To assist our members in understanding and meeting the new privacy criteria, we have partnered with DDO Law to provide our members with FREE Privacy Training & Tools. On January 27 and February 3, 2016, nearly 150 EDs and Board Chairs of AFHTO member teams attended privacy training webinars. The webinars were recorded and have been posted on AFHTO’s Members Only website for those who wish to review and share them.
A compilation of privacy tools is available on the AFHTO website. New resources have been posted to answer your privacy questions and guide you in updating your privacy policies:
For more information, please contact Bryn Hamilton, Provincial Lead for Governance & Leadership at AFHTO.
To EDs, Board Chairs and Lead MD/NPs of AFHTO member organizations:
FHT and NPLC leaders identified “Accountability and contractual relationships” as the top priority topic for AFHTO’s response to the Ministry’s Patients First proposal. This was revealed through the 14 web meetings held with you, the leaders of AFHTO member organizations in each LHIN region.
To date, members have had divergent opinions on this issue so AFHTO has not taken a position on this question. But members also want to lead – can we find where there is consensus to enable the membership to speak with one voice?
With this in mind, a draft discussion paper for AFHTO members was released on Tuesday, Feb. 16. We’d like you to review and respond through an online survey and/or one of two webinars. All input received will be reviewed and considered by the AFHTO board to finalize a position at their meeting on March 2nd.
To attend one of the webinars, please register and pick the session that fits your schedule. Webinars will be held on:
We look forward to hearing from you and if you have any questions or concerns, please send an e-mail to saleemeh@afhto.ca.
ONLY THREE MORE DAYS to complete the QI capacity survey. Help answer the question: “what does it take to be a really high performing team?” You can also see the valuable information generated by previous versions of the survey. Check out the launch of D2D 3.0 and review the overall results from you and your peers. Here are some ideas to help get you started with using D2D to improve – including a video for your team/board presentations. 
Help spread the word about D2D – invite others to sign up for the e-Bulletin online. Getting too many emails? Scroll to the bottom of the original email for the unsubscribe link.
AFHTO is pleased to share that we have partnered with DDO Law to provide our members with FREE Privacy Training & Tools. The Office of the Information and Privacy Commissioner of Ontario (IPC/O) has provided further guidance as to their expectations for Health Information Custodians (and specifically with respect to physician practices and Family Health Teams). To assist our members in meeting and understanding the new privacy criteria, we have made available a 1hr Privacy Training Webinar for Board Chairs.
As a reminder, AFHTO has numerous related privacy resources currently available to members on the website, including:
A similar webinar has been made available for Executive Directors.