Category: Uncategorized

  • Women’s College Academic FHT physician outlines her ‘6 big ideas’ for Canadian healthcare

    CTVNews.ca article published January 11, 2017. Article in full pasted below. CTVNews.ca Staff A doctor who was praised for her calm defence of universal healthcare when she spoke before a powerful group of U.S. politicians in 2014 has written a new book outlining her vision for improving the quality of Canada’s health care system. Nearly three years ago, Dr. Danielle Martin made international headlines after calmly and succinctly defending universal care when she testified at U.S. Senate sub-committee hearing examining Obamacare. Video of her testimony went viral on YouTube, with more than 1.4 million views. Martin has since been named one of Canada’s most powerful doctors by The Medical Post. With her new book, “Better Now: Six Big Ideas to Improve Health Care for All Canadians,” Martin is on a mission to bolster health care and reduce wait times across the country. The six ideas outlined in Martin’s book are:

    1. Ensure every Canadian has regular access to a family doctor or other primary care provider
    2. Bring prescription drugs under medicare
    3. Reduce unnecessary tests and interventions
    4. Recognize health care delivery to reduce wait times and improve quality
    5. Implement a basic income guarantee to alleviate poverty, which is a major threat to health
    6. Scale up successful local innovations to a national level

    “I’m a family doctor working in the system every day, so I see the challenges and the cracks that my patients experience as they work their way through the system,” Martin said on CTV’s Your Morning Wednesday. “But I think we’ve been stuck in a conversation about, ‘is the system good or is it bad? Is medicare worth preserving or do we just get rid of it?’ “And I think that that has stopped us from really focusing on the conversation we should be having which is, ‘How do we make it better?’” One of Martin’s ideas is ensuring that every Canadian has regular access to a family doctor or other primary care provider. The difficulty in getting a doctor’s appointment in a timely fashion, she said, has spurred the “rise” of the use of walk-in clinics, “where people are getting convenient access to care but not necessarily the kind of relationship-based health care that we know is really the best things for our health.” In addition, she said there must be better communication between family physicians and the rest of the health-care system. “I was in my office yesterday, and I discovered that a patient of mine had been admitted to the hospital who had a heart attack in a hospital just a few blocks from my office, but she had already been discharged and gone home and I had no idea that she had ever been in the hospital,” Martin said. “So we need to improve that communication.” Solution for wait times? Martin said she wants to push back against the presumption that more is always better when it comes to health care. To reduce wait times, Martin suggests in her book that rather than surgeons keeping their own wait list, they should come together to create a shared list. In that scenario, a patient would be referred to a centralized list and then seen by the next available doctor. Martin said a centralized wait list wouldn’t require more money – just a different way of thinking. Creating “team-based” care that involves not only doctors but nurse practitioners, dietitians, physiotherapists and other health-care workers would also help the system because it would improve access to care, reduce wait times and be less costly for the system overall, Martin said. “In fact, sometimes a doctor is not the best person for you to see.” Unnecessary tests and interventions are also clogging up the system. “We know for example, that almost one in three medical imaging procedures, whether it X-ray, MRI, CT (scan), ultrasound contributes no useful information to the management of that person’s case,” Martin said. Everyone should have access to such tests, “but if it’s not going to improve your health, or perhaps even harm you, we shouldn’t be doing it.” Watch the video to learn about Martin’s ideas to bolster Canada’s health-care system. Click here to access the CTVNews.ca article.

  • Timmins FHT ED named North East LHIN Healthy Change Champion

    Timmins Today article published January 5, 2017. Article in full pasted below. TimminsToday Staff NEWS RELEASE NORTH EAST LHIN ************************* The North East Local Health Integration Network (NE LHIN) has named Jennifer McLeod, Executive Director of the Timmins Family Health Team, a Healthy Change Champion. McLeod has worked in many areas of health care for more than three decades, including acute care, long-term care, public health, primary care in remote Northern communities, and most recently, with the Timmins Family Health Team. “Better health care is provided to patients when health agencies work together to deliver quality health services,” says McLeod. “Services are delivered more efficiently, with minimal duplication, and gaps in service are more easily identified and resolved.” McLeod says that more than ever, it’s important for primary care and home and community care to work together closely so that people get the streamlined care they need right across the system, regardless of where they live. “Jennifer has been instrumental in many patient-focused projects in the Timmins area, including the Health Link, Timmins Palliative Resource Team, the North East Specialized Geriatric Centre Regional Systems Steering Committee, and more.  She is renowned for her collaborative approach,” says Louise Paquette, CEO, NE LHIN. “Jennifer’s leadership is exactly what the system needs as we continue to find ways to work together better so Northerners get a positive health care experience as close to where they live as possible.” McLeod’s family moved to Moosonee from Toronto when she was in her teens. She lived there for the next 20 years where she raised her family. Although she moved south to Timmins in 1994, she maintains close ties to family in Moose Factory. McLeod says Timmins has a very collaborative health care team that includes most of the area’s primary care providers and many specialists. She says together they have been able to achieve significant changes in their delivery of health care. “As a Healthy Change Champion, I simply help to guide this process ensuring that we are moving forward. This is an interesting and rewarding role in Timmins as our accomplishments reflect the accumulation of the efforts and commitment of many,” McLeod added. FACTS:

    • Health Links are a model of care across the province that started in 2012 in which several providers in a community – including primary care, hospital, community care – work together to coordinate care plans at the patient level. Health Links are accountable to LHINs. The Timmins Health Link is one of two early adopters in the NE LHIN region and has developed care coordination plans for more than 60 patients with multiple, complex conditions.
    • Health Links locations now include Timmins, Temiskaming, Nipissing-East Parry Sound, North Cochrane, Sault Ste. Marie, and Sudbury.
    • The Timmins Family Health Team provides primary care to approximately 25,000 patients in Timmins across six clinical sites with 31 physicians, five nurse practitioners, and approximately 35 staff.
    • The NE LHIN Healthy Change Champion recognizes people or organizations transforming the health care system so that it becomes more patient/client-focused, integrated, and easier to access. Any Northerner can suggest a Healthy Change Champion. Please tell us in one or two paragraphs why you believe the person or organization deserves this recognition. Send your nomination to engagingwithyou@lhins.on.ca or 555 Oak Street East, Third Floor, North Bay, ON, P1B 8E3.

    Click here to access the Timmins Today article

  • Sharing patient discharge info helps Windsor FHT keep patients out of hospital

    Windsor Star article published January 5, 2017. Article in full pasted below. Brian Cross, Windsor Star Windsor Regional Hospital’s two emergencies are getting fewer patients with sore throats and other minor ailments, an encouraging trend that started once the hospital began sharing patient discharge information with the Windsor Family Health Team. The health team — which provides primary care (family doctoring) to 6,400 patients in Windsor, not including the 10,000 students and staff it serves at St. Clair College — uses this daily information to identify ways it can better serve its patients. For example, when the team finds out a patient is being discharged after a hospital stay, the patient can be contacted for a followup appointment with his doctor. That continuing care translates into better care outside the hospital and fewer readmissions. And when health team patients use the emergency for minor problems, the data can show why they chose the emergency instead of the health team. Since the data sharing began in 2014, the health team has expanded and revamped its after-hour coverage, so urgent cases can be seen the same day or the next day. From 5 p.m. to 8 p.m. Monday to Friday, a health team doctor sees only urgent cases. Since 2013, the health team’s rate of emergency department visits for less severe ailments has dropped from 172.2 per 1,000 patients annually to 110.2, a 36 per cent decline. And its rate of hospital admissions for such conditions as asthma, congestive heart failure, COPD (lung disease) and diabetes has gone from 3.8 per 1,000 to 2.6, a 32 per cent decline.

     

    The numbers add up to hundreds of fewer hospital visits, said Mark Ferrari, the health team’s executive director. The data, he said, “just gives us an idea of who we need to be proactive, to reach out to … to give them followup care.” He noted that when patients are served at the health team instead of the hospital, the result is big cost savings and shorter waits for people who need acute care at the hospital. The health team is focusing on ailments that rank as 4s or 5s on the five-level Canadian Triage and Acuity Scale, in which the most severe cases are rated as 1s and the least severe are 5s. “These are things where you don’t necessarily need to be triaged in a hospital emergency,” said Ferrari. “That’s why we focus on those 4s and 5s because it could be anything. It could be a sore throat, suture removals, back pain, the flu, vomiting — all those things that are considered less urgent.” Up until three years ago, emergency department visits were increasing annually at Windsor Regional. But in the last two years, the number of visits has dropped by 4,000, to 120,000 a year, due solely to the decline in 4s and 5s, said vice-president Ralph Nicoletti. “And certainly the family health team is a factor,” he said, also crediting the addition in recent years of more walk-in clinics in Windsor. Though the drop in 4s and 5s is helpful, he added the hospital continues to see a significant number of patients coming in who are “very, very sick right now.” Nicoletti said the situation is changing toward what the hospital envisions for the future, when a single acute hospital with an emergency department will replace Windsor Regional’s two current locations, and an urgent-care centre located at the former Grace Hospital site will serve the less acute patients. The health team is actually planning to move into the same building once the urgent care centre is built, further reducing the need for its patients to go to the emergency.

    The health team, which pays its doctors a salary, has openings for about 250 more patients and is looking to hire a fifth doctor, which would add up to 1,650 more spaces. Located at 2475 McDougall Ave., it uses a team of medical professionals to manage and prevent disease, and promote good health.

    Click here to access the Windsor Star article 

  • AFHTO Requests a Return to Federal-Provincial-Territorial Health Funding Negotiations

    Toronto, Jan. 6, 2017 – The Association of Family of Health Teams of Ontario (AFHTO) is strongly urging a return to the table between the federal and provincial governments to negotiate a health agreement that will ensure we have a long-term sustainable health system today and for future generations.  The proposed offer by the federal government on December 19th, 2016 of a 3.5% annual increase in the Canada Health Transfer (CHT), plus limited targeted funding over 10 years, did not take into account the growing health care needs, the increasing complexity of our health care system or the funding needed for true system transformation. As a result, AFHTO supports the province in its call for an increase in CHT by a minimum of 5.2%, an evidence-based figure that is supported by the Conference Board of Canada and the Parliamentary Budget Officer. AFHTO is pleased with the targeted priorities identified by both levels of government in the areas of mental health, palliative care and home care, all of which is managed and coordinated in primary care. Primary care, the long-term relationship each person has with their family doctor or nurse practitioner, is key to keeping people healthy and to keeping health system costs in check. Coordinating patient care is a fundamental role of primary care, which is the foundation of Ontario’s complex health system… however, patients do not always move through the system as smoothly as they could and often fall through the cracks of our complex systems. Increasing access to interprofessional team-based primary care by strengthening mental health programming and service delivery and building capacity for more home care services and caregiver support is very much needed – evidence demonstrates that investment in primary care is associated with improved system quality, equity and efficiency (reduced cost). And most importantly, a better health experience for our patients as they become partners in their own health, alongside their providers and health care teams. AFHTO calls for the federal and provincial governments to collaborate on an agreement that will support a patient-focused health care system that will sustain health care for the long term and be accessible and available for all Canadians when they need it. Association of Family Health Teams of Ontario AFHTO is the advocate, network and resource for team-based primary care in Ontario. Primary care teams speed up access to care and offer a wider range of programs and services to promote health and manage chronic disease. They bring together the variety of skills needed to help people stay as healthy as possible. Relevant Links:

  • Hamilton FHT looks to expand lessons of Dundas Hub pilot project across city

    Dundas Star News article published January 4, 2017. Article in full pasted below. Craig Campbell, Dundas Star News

    Dundas Hub creating new model for integration

    The new year is expected to bring a significant transition in the way health care is provided in Hamilton.

    A pilot project by the Hamilton Family Health Team in Dundas is breaking the traditional system of primary care, public health and hospitals — creating a new model of integration for the entire city.

    “Dundas is a toe in the water,” said Laurel Cooke, manager of nursing and complex care for the HFHT. “It will look different in every community.”

    Since 2005, the Ontario government has been creating Family Health Teams to help people get health care in their community. A Family Health Team is made up of different health care workers such as family doctors and nurses, dieticians, psychiatrists, pharmacists, physiotherapists and more.

    The Hamilton Family Health Team is the largest in the province with more than 160 family doctors across the city, and more than 250 other health care workers on the team.

    Together, those health care professionals who have joined the HFHT serve more than half the population of the City of Hamilton.

    In 2015, 14 family doctors in the community of Dundas joined the Hamilton Family Health Team, bringing the total number of Dundas members to 19. But the group discovered that some of those individual practices were too small to accommodate additional staff — and carry out the team model.

    “This is where the hub idea came up,” Cooke told a meeting of the Dundas Community Council in February 2016.

    The Hamilton-wide project opened its first patient services hub in medical office space above a downtown Dundas drugstore.

    “It’s a nice tight geographic centre to try something like this,” Cooke said, earlier this year. “We look at Dundas to try something different … to provide service in a more co-operative way. We’re dreaming it all up. It’s all new. But the timing is right for this.”

    The patient services hub provides a central home for psychiatrists, mental health counsellors, nutritionists and other medical professionals who support 19 Dundas family doctors.

    In the more than 10 months since, the Hamilton Family Team has built new partnerships with the city’s hospitals, the City of Hamilton’s public health department and the Social Planning and Research Council.

    The team has identified health care concerns and needs, as well as existing services, within the community of Dundas.

    An initial process of focus groups, consultations with community leaders and analysis of existing services and population data within Dundas is now leading into a plan to directly consult residents — particularly students at Dundas Valley Secondary School, as youth mental health has been identified as a significant local issue.

    “We want to hear from the residents of Dundas,” Cooke said.

    A wider public engagement process is expected to begin within the first couple of months of the year.

    But the broader goal is learn from the Dundas project about how to improve the health of other Hamilton communities.

    While the work of the past year has taken longer than Cooke and the Hamilton Family Health Team originally expected, she hopes to see the impacts spread across the city starting in 2017.

    “It will be different in each neighbourhood,” Cooke said, last week. “We’re starting to see health care being better integrated — between primary care, public health and hospitals, increasing efficiency and cutting out duplication.”

    Cooke pointed out the Hamilton Family Health Team already has significant resources, and partners, across Hamilton — giving every community the potential to benefit from the pilot project that continues in Dundas.

    She said bridging a historic gap between health and social services across Hamilton by realigning resources and delivering services more efficiently and collaboratively is the end goal.

    The Dundas pilot project has already identified gaps in supports for youth mental health and seniors’ wellness, but also found other structural needs including limitations of existing public transit to support access to local services.

    Click here to access the Dundas Star News article 

    Click here to access an update from The Hamilton Spectator

  • Data to Decisions eBulletin #49: Tis the Season to D2D

    Happy New Year! Welcome back to all who have been away enjoying the festive season and we wish you all a happy and healthy 2017. D2D 4.1 Submission platform opens Monday: The D2D data submission page will be open until February 5. You can get started now, even if your team is not ready yet to submit data for ALL the D2D indicators. The Planning & Preparation page has everything you need to know, including a video walkthrough. Updated EMR Queries: Consistent standardized queries help your team use your EMR data to compare to others through D2D. Use the Quick Reference Guide to be sure you are comparing EMR apples to apples! Focus on follow-up after hospitalization: AFHTO members are changing the definition of “follow up after hospitalization” to something that matches what primary care teams actually do. Consider submitting your data for the new AFHTO-based Follow-Up After Hospitalization indicator for D2D 4.1 as well as your QIP. Ways to make D2D submission easier: Join us on January 18, 2017 to find ways to make it easier to submit data to D2D, even if you aren’t ready yet to submit data for ALL the indicators. You can also feel free to reach out to the AFHTO QIDS team at any time.

    D2D 4.1 Timeline

    2017-01-04-d2d-timeline

    Help spread the word about D2D – invite others to sign up for the eBulletin

  • Member news: mental health resources, care coordination and more

    Below are relevant updates and items for AFHTO members:

    AFHTO News

    • Bill 41 update: now that this has passed, our advocacy continues to be driven by our recommendations, including those on embedding care coordination in primary care. Deputy Minister Dr. Bob Bell provided an update on the implementation of Bill 41 via webinar on December 12th which can be accessed here.

     

     

     

     

    Resources: Mental Health, Promotion and Patient Engagement

     

     

     

     

    • Looking for content for your newsletters? Promote your team’s use of digital health tools such as electronic medical records and Hospital Report Manager (HRM) with templated articles from OntarioMD that you can personalize for your team’s newsletter. Contact info@ontariomd.com to request one of OntarioMD’s articles.

     

     

    Requests for Physician Input

     

    Conferences and Events

    • Registered Nurses’ Association of Ontario (RNAO) events:

    Basics of Evaluation Workshop, Jan. 30, 2017: for nursing clinicians and practice leaders to gain an ability to conceptualize evaluation in relation to practice change

    • Medication reconciliation webinar? If you want to hear how others are addressing this in their QIPs, click on this link. Depending on demand, we’ll set up a webinar.

     

     

          o  Chronic Disease Management Webinar Series, Feb. 22- Mar. 22, 2017: five-part series for health-care professionals who want to increase their knowledge of chronic disease management.

     

         o  Wound Care Institute, Feb. 26 -Mar. 3, 2017: learn about the best practices with hands-on training.  

     

  • Data to Decisions eBulletin #48: D2D Data Beyond our Walls

    LHIN-level D2D summary: Please feel free to share this LHIN-level summary of D2D performance with your LHIN and other partners. Following the advice of QSC and the AFHTO Board, it contains data only for LHINs which have a minimum of 6 teams contributing data, to eliminate the chance of identifying any one team. Quality in primary care: The Auditor General reported that the MOHLTC hasn’t defined quality in primary care. Maybe – but AFHTO members have! What’s more, you’ve shown that this definition of quality, which reflects patient and provider priorities, is related to lower health care costs. Feel free to share the good news widely. Improving care for patients with depression: Even though major depression is more commonly managed in emergency departments or inpatient settings, primary care teams may find it useful to consider the recently released quality standards for major depression. Tools to help with your 2017 QIP: HQO has released the 2017 QIP Navigator and several related tools. We’ve posted them along with a free decision-support toolkit which may help you respond to questions about equity in this year’s QIP. To make your QIP even easier, consider aligning it with D2D indicators. Medication reconciliation: If you want to hear how others are addressing this in their QIPs, click “yes” below. Depending on demand, we’ll set up a webinar. The Pharmacist Community of Practice will also be providing more insight into med rec definitions and indicators in time for QIP preparation.

    yes-button

      Download your refreshed HQO Primary Care Practice Reports now: Data are now current to March 2016. Read the technical details and updates from HQO carefully as some indicators changed from last iteration. This will help you prepare to submit data for D2D 4.1 starting January 9.

    D2D 4.1 Timeline

    2016-12-08-d2d-timeline

    Help spread the word about D2D – invite others to sign up for the eBulletin

  • Help for your 2017 QIPs

    All primary care teams are required to submit a Quality Improvement Plan (QIP) for the 2017-2018 fiscal year by April 1, using the QIP Navigator from Health Quality Ontario (HQO). As always, there are suggested/recommended indicators and priority areas for you to focus on.  If these are relevant for your team, feel free to incorporate them into your QIP. If there are other indicators (or even other definitions) that are more meaningful for your team, you should include them OR add them to the suggested indicators. Remember that teams are required to submit a QIP but the content of the QIP is up to the team: “If organizations choose not to include a priority indicator, they should provide this rationale in the comments section only” (QIP Guidance, pg 10). An example of rationale might be: Our team finds our alternative indicator (or definition) to be a more meaningful measure of [priority area] and has been tracking it internally and/or via D2D or other reporting process.

    Time-saver tip

    Consider using the D2D indicators in your QIP, assuming they are meaningful to your team. This will save you time and effort to capture different sets of data for both reports. You will see that this alignment is already starting to happen with the inclusion of the D2D definition for “follow-up after hospitalization” added to the HQO list this year.

    QIP tools from HQO

    Along with the  2017-18 QIP Navigator, HQO has released a number of tools to support you in your QIP development, including a QIP Guidance Document and 2017-18 QIP Indicator Technical Specifications. Feeling lost? Get oriented with HQO’s QIP Education and Navigator training sessions running from December 5 to 21.

    Addressing the Equity Question

    HQO has introduced an open-ended question in this year’s QIP about what steps your team is taking to address health equity. This free decision-support toolkit can help you get started on a plan to address the social determinants of health in your team’s practice.