Author: sitesuper

  • Data to Decisions eBulletin #43: D2D 4.0 Interactive Report launches September 29

    Sign up for the launch of D2D 4.0 on September 29th: See how your team compared with nearly 120 of your peers who contributed data. Check out the new features, including summaries by LHIN and the ability to PRINT the report. Using data to improve: Whether or not you contributed data to D2D, you have a story to tell about what is (and isn’t) working when it comes to using data to drive QI. If you’re an ED, please complete this survey to share your story and help us all get even better at gathering and using data to improve care. Improving outcomes for CHF patients: Now that you’re able to identify your CHF patients (with standardized, TESTED EMR queries), learn more about how to improve outcomes for them. Register for this FREE webinar from the Cardiac Care Network of Ontario.   Changes are coming to the post-discharge follow-up indicator in next year’s QIP! It will include follow-up from any clinician, whether in-person or via telephone (much like the D2D 4.0 measure). AFHTO members’ input made this possible! To learn about these and other changes, don’t forget to sign up for the webinar on Oct 5. Want to share your knowledge of measurement and improvement beyond AFHTO? HQO is seeking volunteers for three Quality Standards Advisory Committees. These committees help develop evidence-based indicators, designed to drive improvement in health care. Learn more and apply here. D2D at the AFHTO conference: Stay tuned for details about a session geared toward D2D – how it’s capturing the generalist nature of primary care and the importance of relationships, using your data to move to improvement, and the implications for Patients First. Also, if your team participated in D2D, look for a little something special in your registration bags! D2D 4.0 Timeline: 2016-09-15-d2d-timeline

    Help spread the word about D2D – invite others to sign up for the eBulletin online. 

  • Government’s Throne Speech confirms commitment to Patients First Act and Primary Care Guarantee

    Today’s Speech from the Throne outlines the Ontario government’s priorities leading up to the next election in two years. Included is confirmation of their commitment to:

    This health care document credits the increase in the number of doctors and nurses and the introduction of family health teams among government’s actions resulting in “patient experiences and outcomes have steadily improved”.

    Looking forward, this document states, “… the proposed Patients First Act will better coordinate and integrate access to primary care and home and community care for all Ontarians, helping the government deliver on its commitment to connect a family doctor or nurse practitioner to everyone who wants one.”

    The document also commits to:

    • Ensuring fair compensation and investing in front-line health care professionals: The province is committed to growing the number of frontline healthcare professionals who provide high-quality patient care in Ontario. To do so, it has taken a firm stance that any new health care dollars must go to services in the community that provide care to the most people, and not only to higher salaries for administrators or certain specialists who are already receiving fair compensation for their services. The province will continue to work with Ontario’s doctors to reach an agreement that honours this shared commitment to enhance primary care and put patients first. Ontario’s doctors will continue to be among the most highly paid in Canada. Personal support workers are receiving the raises the government committed to, and that they deserve, for their role in caring for millions of people’s loved ones. To help ensure every available resource is going towards patient care, the province will reduce bureaucratic inefficiencies by merging Community Care Access Centres with Local Health Integration Networks.

    While Minister Hoskins commited $85 million over three years to improve compensation in interprofessional primary care, this is but a first step on the road to achieving the compensation structure recommended by AFHTO and its partners (AOHC and NPAO) in “Toward a Primary Care Recruitment and Retention Strategy for Ontario.

    Funding letters for each FHT, NPLC, AHAC (and through the LHINs for CHCs) await ministerial sign-off; fortunately, this funding is retroactive to April 1, 2016. AFHTO and our partners, AOHC and NPAO, continue to follow up to get these letters out to teams as soon as possible. In the next few months, we will also gear up advocacy to get government commitment for funding to completely fulfill these compensation recommendations.

    Angie Heydon, Chief Executive Officer

  • AFHTO ED Mentorship Program

    AFHTO’s Executive Director Mentorship Program connects experienced EDs with new EDs who feel they would benefit from the support of a mentor. 

    Executive directors and admin leads play a key role as leaders, facilitators, and links within their teams and across their communities, with their peers, staff, physicians, boards, patients, and other system leaders. Mentoring is about supporting people to develop into their role, and this mentorship program is in place to help leaders in primary care teams excel.

     

    ED Mentorship Program Overview

    New executive directors tell AFHTO when they would benefit from this program and if there are specific areas in which they need guidance or support. This helps with mentor-mentee matching. We also make every effort to match EDs whose teams work in similar environments, taking into consideration geography, size, governance structure, academic or Francophone status, and other characteristics that reflect the diversity of teams.

    EDs then decide frequency of meetings and communication. While there is no timeline on a mentorship program, EDs tend to work together for six months to a year. While formal mentorship rarely goes longer, the EDs tend to stay in touch from the relationships they build.

     

    Benefits of the ED Mentorship Program

    Benefits to Mentors Benefits to Mentees
    • Being part of a solution to build capacity for leadership in primary care
    • Pleasure of giving back and passing on skills, knowledge and wisdom
    • Satisfaction of enhancing a mentee’s understanding of the primary care team workplace
    • Heightened profile within their workplace
    • Coaching practice and leadership skills
    • Heightened self-awareness
    • Access to wisdom and expertise in a confidential safe relationship
    • Opportunities for self-assessment
    • Greater understanding of current business practices
    • Introduction to business networks and related supports

    What we have heard is a testament to the strong leaders in our membership. Mentees agree that their mentors are knowledgeable and able to provide needed support and guidance. Mentors tell us that their mentees are happy to receive input and guidance; willing to self-evaluate; and open to applying a mentor’s insights to their own situation. 

    Here is a sample of what the participants have said:

    • “My mentor is awesome, very helpful! She provides amazing support.”
    • “My mentor is very knowledgeable and easy to work with. She always makes time to answer questions and provide guidance when required.”
    • “I would suggest having a mentor work with all new EDs when they come onboard.”
    • “I can learn as much from my mentee as she can from me. Seems to be working for both of us.”

     

     

    Resources for ED mentors and mentees

    The materials are available to assist our ED mentors and mentees in defining and developing the mentoring relationship.

    The program launched in February 2016 with an orientation webinar for ED mentors, presented in partnership with the Centre for Effective Practice (CEP).

     

    More Information

    Interested in becoming a mentor or a mentee? Please contact info@afhto.ca

  • Member news: Members in the media, funding opportunities, and more

    Below are relevant updates and items for AFHTO members:

    Members in the Media

    Funding Opportunities

    Professional Development & Networking

    • Free networking & learning opportunity in interprofessional collaboration at AFHTO 2016 Conference, only for AFHTO-member IHPs.

    Clinical Resources for Providers & Patients

    Send your Input to Help Develop Policy and Resources

    • Infant Growth Monitoring Study: Researchers from the University of Toronto and the Hospital for Sick Children are studying how infant growth is monitored in primary care. To participate, email sarah.carsley@sickkids.ca.
    • Survey: Assessing perceptions of food introduction and risk of allergic disease; 5-minute survey available in English or French.

    AFHTO News

    Upcoming Events

  • FHT study: Team approach improves quality of life for COPD patients

    UPDATE – 05 October, 2016: Another story about this award-winning research project was published in the Amherstburg River Town Times.


    Windsor Star article published on September 7, 2016. Article in full pasted below. Brian Cross, Windsor Star *Note: The study cited in this article was conducted across a partnership of 6 FHTs in the Erie St. Clair LHIN region: Amherstburg, Windsor, Harrow Health Centre,  Leamington & Area, Tilbury District, and Chatham-Kent, although the article mentions only Amherstburg. AFHTO extends congratulations to all of the participating teams. An innovative team approach to caring for local lung disease patients improved their quality of life so tremendously it’s receiving international recognition. “Huge, impressive, substantial,” are words London academic respirologist Dr. Chris Licskai uses to describe the results of the local study he was involved with, along with physicians and respiratory therapists from family health teams in Windsor-Essex and Chatham-Kent. The study proves that proactively caring for these chronic obstructive pulmonary disease (COPD) patients before they become acutely unwell and teaching them to manage their own illness reverses their downward spiral. Licskai said patients who suffered on a daily basis from wheezing, coughing and shortness of breath so severe they couldn’t do such simple activities as walk from room to room, climb stairs or get dressed, improved to the point they experienced symptoms only a couple of times a week. “The tremendous finding here was that the patients’ quality of life substantially improved,” Amherstburg family doctor Dr. Tim O’Callahan said this week from London, England, where he, Licskai and lead educator Madonna Ferrone presented their research to the European Respiratory Society meeting, the largest respiratory conference in the world. The society was so impressed that the group’s paper was chosen the best primary care research paper and will be published in the Primary Care Respiratory Care Medicine Journal. O’Callahan said health professionals at family health teams wanted to try a new approach to caring for COPD patients — who make up about 12 per cent of their practice. An estimated 850,000 Ontarians have COPD, which includes such chronic, incurable illnesses as emphysema. COPD is most often caused by smoking. “It’s a very common problem in our patients in primary care and it has a major impact on their quality of life,” said O’Callahan, who works at the Amherstburg Family Health Team. The group took a total of their 181 worst-off COPD patients and divided them into two groups: one group received the kind of care they’d always received from their family doctor, and the other received “collaborative self management.” This involved sit-down sessions with respiratory therapists to get detailed assessments, to learn about their disease and to devise an action plan so the patient knew what to do when symptoms worsened. The action plan often included getting prescriptions filled ahead of time for antibiotics and the steroid pregnizone. In the event of a flareup of symptoms, they treated themselves immediately, avoiding the wait to get in to see their doctor, which can sometimes delay treatment by several days or a week. Doctors were regularly brought in to the meetings to consult on changes. Patients learned to recognize when their symptoms were getting out of control and what to do. “We worked on making the patient the expert in their own disease,” said Ferrone, who said she was “completely amazed by the results.” Every three months, patients in both groups were given a COPD assessment test that measures quality of life. The CAT score runs from zero (no impairment) to 40 (completely impaired). The patients in the collaborative self-management group had an average score of 22 when they started and dropped down to 15 in the course of a year. The control group receiving regular care started with a score of 19 and worsened to 22. “Improvement of over three is considered significant and patients in our study increased by seven,” O’Callahan said. Collaborative self management also reduced urgent visits to the doctor by 67 per cent. Trips to the hospital emergency also dropped by 67 per cent. That means that the extra cost of providing COPD patients with collaborative self management is more than offset by the money saved, said O’Callahan. “We can reduce costs and improve quality of life, so it’s all good, all the way around.” The local group was initially turned down for funding from the Ministry of Health and relied on money from pharmaceutical companies. But the early results proved so promising that the ministry changed its mind and provided funding, O’Callahan said. Now, the researchers believe the evidence justifies expanding the program to many more people suffering from COPD, beyond the family health teams. “I’m hoping that our study will contribute to practise change in Canada and perhaps beyond Canada, in a way that will have a longstanding impact on patients with COPD,” said Licskai. For info on the participating teams, visit:

    Click here to access the article on the Winsdor Star website.  

  • AFHTO 2016 Conference: Early-bird registration closes Sep 19. Additional speakers confirmed.

    Ontario’s healthcare system is undergoing significant transformation and primary care providers – interprofessional staff, physicians, board members and more – need to understand its impact as well as their own potential role.

    Help your team navigate these changes by registering them for the AFHTO 2016 Conference. Registration and room rates increase after Sep. 19.

    Join over 900 interprofessional primary care providers, patients and community partners as they explore their role in Leading primary care to strengthen a population-focused health system.

     Getting to the conference

     

    Additional speakers confirmed

    Confirmed speakers for “Primary care leadership: what must we do to strengthen a population-focused health system?” include:

    • Nancy Naylor, Associate Deputy Minister, Ministry of Health and Long-Term Care NEW
    • Susan Fitzpatrick, CEO, Toronto Central LHIN NEW
    • Dr. Sean Blaine, President of AFHTO, Clinical Lead & Family Physician at STAR FHT
    • Dr. Sarah-Lynn Newbery, President of Ontario College of Family Physicians, Chief of Staff at Wilson Memorial General Hospital, & Family Physician at Marathon FHT

    Other conference highlights:

    Extend your learning experience!

    Starting immediately after the conference on October 18, join the Ontario College of Family Physicians (OCFP) clinical education workshops. And this year, learn even more with two free days of education sessions. Working in collaboration with AFHTO, Health Quality Ontario has developed some primary care- specific programming for the following conferences:

    We look forward to seeing you at the AFHTO 2016 Conference!

     

  • Reminder: Last week to do D2D! Data submission closes on September 13th

    There is only one week left to submit your data. The submission platform will close at the end of the day on Tuesday, September 13th, 2016.

    The D2D 4.0 planning and preparation page guides you through the entire process. As always, participation in D2D is not an all-or-nothing affair. Submit as much (or as little) data as is manageable and meaningful for your team.

    You already have everything you need to get started and to submit your data. D2D data includes:

    • Your team’s EMR and Patient Experience Surveys, and
    • Your team’s external reports: HQO Primary Care Practice Report, CCO Screening Activity Report, and the MOHLTC Data Branch Portal

    If your team is already well underway with your submission, that’s great! If, on the other hand, you want help or have questions, please contact Greg Mitchell.

    What’s next after I submit my data?

    • Join us for an orientation webinar when the D2D 4.0 report goes live on September 29.
    • Watch for the next QI Capacity survey coming September 13th, 2016. This survey helps us answer important questions that we first started asking with D2D 2.0. For example,
      • What do teams with the best outcomes do differently in terms of team dynamics, EMR use, and/or board structure?
      • What is having the greatest impact on team engagement and participation in QI?
      • How much better are we becoming at using EMR data to drive improvement, even if the EMRs themselves haven’t changed much?

    The survey is anonymous, but we’ll share a summary of what we learn with all AFHTO members and with external stakeholders as we demonstrate and advocate for the value of team-based primary care.

    D2D WEBSITE ADMIN UPDATE: The D2D 3.0 interactive report will be unavailable from September 13-29, while we get the D2D 4.0 display platform ready

  • Introducing our new Strategic Plan!

    AFHTO is pleased to share its 2017-2020 Strategic Plan. This plan builds on our experience which shows that team-based comprehensive primary care is delivering better health and better value to patients.

    In the last few years AFHTO and its members have worked hard in supporting, measuring, and promoting the value of well-integrated interprofessional primary care, and advocating for its expansion so that more Ontarians can access high-quality comprehensive care. This Strategic Plan will serve as a blueprint for AFHTO to continue this very important work and assume a leadership role in the ongoing health care transformation agenda in Ontario.

    In the development of the plan, we looked at environmental trends to guide our thinking about what the future may bring and how these trends may affect the provision of primary health care. Taking on a very extensive consultative approach we spoke with our members, our stakeholders and our system partners to arrive at a plan that focuses on three strategic directions:

    • Be a Leader in Primary Health Care Transformation,

    • Demonstrate the Value of Team-Based Care and

    • Advocate for the Tools, Resources, and Conditions to Support an Effective Primary Health Care System.

    And with these strategic directions, we have a new vision that will guide our work –  High quality, sustainable, team-based primary health care.

    We would like to extend our sincerest gratitude to our members whose support has been invaluable in furthering AFHTO’s commitment to be an advocate, champion, network and resource to support FHTs, NPLCs and other interprofessional models of care.

    Our sincerest gratitude also to our partners and stakeholders who have been supportive and collaborative as we collectively work to support primary care teams to continue to deliver on the excellent care that they provide.

    We look forward to continually working with you as we strive to promote and encourage system change and ensure primary care be strengthened to truly become the foundation of a health system that truly puts patients first.

  • Volunteers needed for Health Quality Standards Advisory Committees

    Health Quality Ontario (HQO) is seeking volunteers interested in joining one of three Quality Standards Advisory Committees. Quality standards are concise sets of evidence-based recommendations designed to drive positive change within a particular area of health care. HQO has  begun work on a number of new quality standards and are looking for members that will provide advice to support the development of standards of care in Ontario.  They are looking for patients, family members, informal caregivers, health care professionals, administrators and researchers from across Ontario who have lived experience in the following areas:

    • Opioid Use Disorder
    • Opioid Prescribing for Pain
    • Schizophrenia Care in the Community

    Visit this page to learn more and apply. Health Quality Ontario will be accepting applications until September 26th, 2016. If you have any questions, please contact QualityStandards@HQOntario.ca.

  • Data to Decisions eBulletin #42: D2D 4.0 Submission Platform Closes September 13

    The D2D 4.0 submission platform closes September 13.

    D2D is the first leg of a journey, not the destination. The following improvement initiatives and activities will help you move from measurement to improvement:

    • Making Schedule A make more sense: A refreshed  catalogue of indicators is in the works to make program planning easier and Schedule A more meaningful.  We’re presenting about this process at the HQO conference.

    D2D 4.0 Timeline

    2016-09-01 D2D timeline

    Help spread the word about D2D – invite others to sign up for the eBulletin online.