You can now print the D2D report – even if you didn’t contribute data! You can create a printed version of your team and peer group’s data from the interactive D2D web page. If you didn’t contribute data, you can still print out the performance of your preferred peer group for comparison. This makes it easier to share D2D with others. See a sample printout here. Need help with the interactive D2D web page? View the launch webinar from September 29th for more information about how to use the D2D platform. Calling all EDs: Please complete the D2D survey even if you didn’t contribute data. The survey results help spread the word about the progress AFHTO members are making to advance primary care . Check out the D2D booth at the AFHTO conference! Pick up a special treat, resources about D2D 4.0, tools to increase access to EMR data for improvement and tips to win exciting prizes in the D2D Scavenger Hunt. Health Quality Ontario releases Measuring Up 2016: The goal of Measuring Up is to provide data to drive accountability and improvement. This year’s report gives the broadest look at health care quality to date and points out areas the system can focus on for improvement. Preparing for your 2017-2018 Quality Improvement Plan (QIP)? Check out a recording of a webinar that Health Quality Ontario recently hosted to help primary care teams prepare for their upcoming QIPs. 
Author: sitesuper
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Data to Decisions eBulletin #44: Did you know you can print your D2D report?
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Webinar: Are you paying the best price for your group insurance plan?
Need more information about CHOGIP?
Please review the following resources:
- Introductory announcement [PDF]
- Information brochure [PDF]
Still have questions?
Please contact Group Benefit Services at Arthur J. Gallagher & Co., the administrators of CHOGIP, using the email addresses and phone extensions listed below:
- Susan Healey 1-888-772-0972 ext. 5121
- Al Schreiber 1-888-772-0972 ext. 5120
- Gail Nelson 1-888-772-0972 ext. 5123
By popular demand, a third session of the CHOGIP Information Webinar has been added for Thursday, October 13 from 3:00-4:00 pm. Are you interested in finding out if your organization is paying the right premium for your group insurance plan? Please join us for an overview of the new group insurance program available to AFHTO members. This 1-hour presentation, which includes time for questions, will touch on:
- What is the CHOGIP plan?
- Advantages of joining the CHOGIP plan
- Plan design options available to your organization
- Administrative capabilities available to your organization
- Consulting services available to your organization
Please note: This webinar will be offered twice. Registration is not required. See connection details below.
Session 1: Wed, Sep 28, 2016 | 11:30 AM – 12:30 PM Eastern Daylight Time
Pre-registration is not required for this webinar. You may join directly using your computer, tablet, or smart phone. To join the conference call, dial 1-866-365-4409 and enter access code 9632998 (followed by # key). First GoToMeeting? Try a test session.
Session 2: Tue, Oct 4, 2016 | 9:00 AM – 10:00 AM Eastern Daylight Time
Pre-registration is not required for this webinar. You may join directly using your computer, tablet, or smart phone. To join the conference call, dial 1-866-365-4409 and enter access code 9632998 (followed by # key). First GoToMeeting? Try a test session.
NEW! Session 3: Thu, Oct 13, 2016 | 3:00 pM – 4:00 PM Eastern Daylight Time
Pre-registration is not required for this webinar. You may join directly using your computer, tablet, or smart phone. To join the conference call, dial 1-866-365-4409 and enter access code 9632998 (followed by # key). First GoToMeeting? Try a test session.
Questions? Please contact Group Benefit Services at Arthur J. Gallagher & Co., the administrators of CHOGIP, using the email addresses and phone extensions below:
- Susan Healey 1-888-772-0972 ext. 5121
- Al Schreiber 1-888-772-0972 ext. 5120
- Gail Nelson 1-888-772-0972 ext. 5123
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AFHTO 2016 Conference: Tips for your arrival and stay
Planning your Conference Experience Sharing your Conference Experience Hotel Registration & Directions See below for important information about Toronto Blue Jays home games happening at the same time as the conference. It’s now less than one week to the AFHTO 2016 Conference on October 17 & 18! We look forward to seeing you all as we welcome over 800 delegates from around the province. To ensure a smooth experience, please see below for some helpful tips for planning your arrival and stay at the conference:
Planning your Conference Experience
- Today is the deadline to pick your sessions and ensure your personalized schedule will be printed on your name badge. Click on the “change or update your registration” link in your confirmation email to do so.
- The conference program is available online and a printed kit will be handed out on arrival.
- Displays at the Conference: Feel free to visit our poster and exhibit displays during your breaks.
- Wi-Fi will be available to conference attendees for 1 device per person (smartphone, tablet, computer or other electronic device).
- For information on our Concurrent Sessions, Opening and Closing Plenaries, Bright Lights Awards Dinner, and all other conference sessions click here .
Conference On-site Registration opens at 8:00 AM on both Oct. 17 and 18
- Conference registration is in Convention Centre North, Second Floor. For a map of the convention centre see page 4 of the registration kit.
- If you can no longer attend the conference and someone else is taking your place, please forward your registration confirmation e-mail to him/her to show it at the registration desk
Sharing your AFHTO experience
- The official AFHTO hashtag is #afhto2016 – be sure to follow @afhto on twitter and “like” AFHTO on Facebook for regular updates at the conference.
Hotel Registration & Directions
Note: Blue Jays play home playoff games on Monday, October 17 at 8:00pm and Tuesday, October 18, at 4:00pm. The conference winds up at 2:30, well in advance of the game, but traffic in the Toronto waterfront area is likely to be heavier. Allow for longer travel times, or perhaps plan to extend your stay by a few hours to enjoy the excitement! Hotel room registration is in the main building.
- Check-in is at 3:00 PM and check-out is at 12:00 PM.
- Coat and bag check will be available in the Convention Centre North, street level foyer at a cost of $3 per item.
- For anyone arriving early on Sunday, October 16: The Scotiabank marathon takes place in the morning so please be prepared for some traffic delays downtown.
- Directions:
- From Pearson:
- By Car:
- Public Transit:
- TTC
- GO Transit
- VIA Rail
Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 7.5 Category II credits toward their maintenance of certification requirement. This program has been certified by the College of Family Physicians of Canada and the Ontario office for up to 16.25 Group Learning credits.
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Patient Engagement Tools from HQO
Health Quality Ontario (HQO) has developed new tools to help health care providers get started with engaging their patients.
Patient engagement means patients, their families and other caregivers working together with health care professionals to improve the quality of Ontario’s health system.
The framework for patient engagement can help you plan, implement, and evaluate patient engagement activities. It provides an overview of the purpose, principles, methods, and major enablers for patient engagement activities in your team.
Additionally, HQO has developed five checklists to use in developing these activities:
- Tips for sharing your story (for patients and providers)
- Deciphering health care acronyms
- Writing for plain language
- Chairing a meeting with patient and caregiver advisors
- Choosing methods of engagement
For more resources about patient engagement from HQO, visit their online hub, or contact them at engagement@hqontario.ca.
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Member news: Members in the media, continuing education, and more
Below are relevant updates and items for AFHTO members: Members in the Media
Central Lambton Family Health Team was featured in the Petrolia Topic for successfully leveraging partnerships with local organizations to expand access to mental health services for Petrolia Youth. Continuing Education Opportunities
FREE Webcast Series on Perinatal mental health from Mount Sinai Hospital. Upcoming episodes October 27, November 24. Email for more information. Advanced Health Leadership Program – Rotman School of Management. Modules starting in February, April, and June. Scholarships available. Apply by November 15. FREE Primary Health Care Research Training: Transdisciplinary Understandings and Training on Research (TUTOR-PHC) accepting applications for 2017-18 – CME and University accredited. Apply by December 2. Upcoming Tools from Centre for Effective Practice including Medical Assistance in Dying, Mental Health, Chronic Insomnia, and Options for Chronic Pain, part of the Knowledge Translation in Primary Care initiative. Clinical Resources for Providers & Patients
Medical Assistance in Dying (MAID) landing page from MOHLTC includes public-facing Patient Pathway, FAQs, and other tools. Conferences
AFHTO 2016 Conference – October 17 & 18. Registration is still open. Need a place to stay? Rooms are available for a limited time at a conference rate of $209/night at the Radisson Admiral, just down the street. Book now – offer ends Thursday, October 6! Use promotional code AFHTO. Health Promotion Ontario Conference 2016. October 18 & 19, Ottawa. Register here. Quality Improvement and Patient Safety Forum 2016. October 19, Toronto. Register here. Children’s Mental Health Ontario 2016 Conference. November 20-22, Toronto. Register now or download conference program. Ontario College of Family Physician 54th Annual Scientific Assembly. November 24-26, Toronto. Register now or email for information. Upcoming Web Events
Webinar: Are you paying the best price for your group insurance plan? NEW session added for October 13, 3:00-4:00pm. Join the webinar here – preregistration not required. Webinar: Financial Literacy for FHT/NPLC Leaders. November 15, 12:00-1:30, presented by AFHTO and BDO Canada, for board members and EDs/Admin Leads. Register here. WIHI Podcasts: Join the Institute for Health Improvement’s biweekly podcasts, alternate Thursdays from 2:00-3:00pm. Upcoming episodes October 20 & November 3. Telemedicine Event: Beyond the Break – World Osteoporosis Day. Osteoporosis Diagnosis, Prevention, and Management. October 20, 2016. Fore more information, visit www.osteoporosis.ca. Send Your Input to Help Develop Policy and Resources
Health Technology: Health Quality Ontario is seeking professional and public comment on draft guideline recommendations. Email for more information. Levels of Care Framework: This is a component of Patients First intended to support home and community care. Read the discussion paper (English|French) and send feedback to the MOHLTC. AFHTO News
AFHTO’s 2016 Annual Report – Equity, Integration and Access: Shaping a Population-Focused Health System has been released. It showcases the work of AFHTO and its members to move toward our vision of timely access to high-quality and comprehensive primary care for all Ontarians. D2D 4.0 Interactive Report is live! See your results; check out how AFHTO member teams measure up against provincial averages; and learn more about how to use your data. Need help? Watch a webinar or contact us. On September 24, the Health Minister spoke at NPAO’s annual conference, where he announced that the anticipated funding letters would be sent in “weeks, not months.” Kavita Mehta will be assuming the role of CEO at AFHTO, effective November 30, 2016. AFHTO members and friends will have an opportunity to bid a fond farewell to Angie Heydon at the 2016 AFHTO Conference in October. -
Webinar: Managing Chronic Heart Failure in Primary Care
We are presenting this webinar for AFHTO members in partnership with the Cardiac Care Network of Ontario (CCN). The webinar will introduce CCN and a toolkit which is under development to support the management of Chronic Heart Failure in Primary Care Settings. Presenters will have an opportunity to provide input regarding the format, content, and mode of delivery for this tool.
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Webinar | Choosing Wisely and Patient Centredness: Mutually Exclusive?
A Primary Care Perspective
Tune in October 6th, 12PM ET to listen to Dr. Anthony Train (Calgary) and Dr. Kimberly Wintemute (Toronto) suggest communication strategies and practical tools that encourage the kind of shared decision-making in which patients come to understand that some tests and treatments do not add value to their care, and may potentially cause unexpected and/or unforeseen harms. The topics highlighted in this presentation will be based on the Choosing Wisely Canada Family Medicine list ‘5 Things Patients and Physicians Should Question,’ created by the College of Family Physicians of Canada and will include cases on: antibiotics, sedative hypnotics, imaging, and more.

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Central Lambton FHT: Expanding access to mental health services for youth
Petrolia Topic article published on October 4, 2016. Article in full pasted below. Melissa Schlilz, Postmedia Network
Family Health Team working to expand mental health services for youth
Breaking down walls surrounding mental health can be difficult anywhere, but in rural areas like Lambton County, there can be different barriers that present themselves in comparison to urban areas. For youth, there can often be a lack of resources and tools at hand, or a fear of being judged by peers. But the Family Health Team in Petrolia is working to change this. Executive Director of the Central Lambton Family Health Team, Sarah Milner, has specialized in the mental health field. Since the new building opened on Glenview Road, they have taken on new projects specifically concerning youth mental health. She said that in terms of mental health services, when it comes to funding, the majority of services are where the most people are located – in larger urban centres. While she’s noticed a trend of urban services moving out to rural areas, there is a lot of work that needs to be done. “Our family health team is very dedicated to mental health and our physicians out here deal a lot with mental health issues,” Milner said. “Being rural, they see a lot in their practices, and there isn’t often a lot of resources out this way.” After seeing an ad in the Sarnia Observer regarding St. Clair Child and Youth expanding services in the county, they reached out to form a partnership. Starting this October, they will be expanding hours, coming to Petrolia for two full days rather than just a half day, working with youth up to age 17. “They would provide service and support to anyone in the community, but we offer them a space to do that here,” Milner said. “It’s wonderful for our patients because they’re here, but it also benefits the entire community.” Milner said their location, right across the street from LCCVI, is a great advantage for any students seeking help. As many kids are bussed in from Alvinston or other rural communities, this gives them an opportunity to access services while they are here. The Family Health Team has also worked directly with teachers at LCCVI, giving them the tools and knowledge to help students who may be struggling. “We’ve established some good relationships with the high school,” Milner said, noting that staff came to the centre to learn more about services offered. “So now staff would be familiar with what’s over here and be able to refer students and help make those links.” Milner said she finds that anxiety and depression are most prevalent among youth. In an age of social media and instant gratification, she said there are three trends that seem to most affect youth in terms of mental health. These are a lack of resiliency that kids don’t seem to have when it comes to hardship, a lack of a support system as well as online bullying. “It seems to be in the culture right now that everything is instant, there isn’t a lot of delay to be able to get what you want,” Milner said. “How do you deal with disappointment?” Twenty years ago, if you were bullied at school, going home meant having a safe refuge. But now, with Facebook and other social media platforms, the bullying follows kids wherever they may turn. “When those things are out on the internet, there’s no taking them back,” she said. “That can be very difficult for kids.” Milner said they are working with youth to help build resiliency, so they have the ability to weather those times of difficulty. She said there seems to be a lack of coping skills in young people, especially among girls in grade 10. In rural areas, Milner also noted that people tend to treat things a little differently, and stigma is still an issue. In smaller towns, individuals are a lot less anonymous, making it harder for some to come forward to seek help. “I still think there is a ways to go and I often find having worked in the county in mental health, sometimes it’s a little more private out here,” she said. “It’s the culture.” Despite there still being those who say there is a stigma towards mental health, there is work being done in partnership with the Suicide Prevention Committee to break this down. The Health Team co-facilitates safe talks within the community, including one which is coming up this month in Camlachie. “They teach anyone in the community skills and how to recognize someone who is suicidal, what to do and how to get help,” Milner said. “They don’t have to be the person to fix it, but they can be the person who recognizes it and help that person get the help they need.” Milner said that at this time, they are in a key position because they currently have 14,000 patients that come to them from Lambton County and beyond. While there is a desire and interest to expand mental health services out into the county, sometimes there is a lack of space to do so. Milner hopes they can continue to make connections with other organizations, linking services to people in rural areas, and working with schools to offer additional services. “Where I would like to go with things is strengthen our partnership with local high schools and elementary schools,” she said. “To provide some sort of [education]…resiliency, coping, anxiety, and being able to provide something right at those early grades.” Milner said the earlier they can lay a foundation with younger people, the easier it will be for them once they reach teenage years in dealing with depression and anxiety. She hopes to offer information sessions and tool kits for youth. “It’s slow and steady, making progress, and it hinges a lot on relationships that you have,” Milner said. “We want to help the people who have mental health issues but we also want to help the community to better understand and know where to turn.” With such a high need presenting itself in the county for mental health services, Milner has future plans for expansion in Petrolia’s services. “We’re definitely passionate and committed to mental health and trying to increase the resources out here because we know it’s a huge need,” she said. “Step by step, we’re slowly getting there to having more resources – there’s never enough – down the road we see ourselves having more robust services, it just takes time.” Click here more information about Central Lambton FHT. Click here to access the Petrolia Topic article.
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AFHTO Annual Meeting – Monday, October 17, 2016 at 8:30 AM
The Annual Meeting will be held just before the official opening of the AFHTO 2016 Conference. The Meeting takes place:
Monday October 17, 2016 at 8:30 AM
Harbour Ballroom A+B, Westin Harbour Castle
One Harbour Square, Toronto, OntarioEach eligible FHT or NPLC is entitled to designate one voting representative for the meeting. The FHT or NPLC board chair has the right to appoint ANY one person associated with their FHT or NPLC to this role.
Please reply to Sombo.Saviye@afhto.ca to indicate who will be the voting representative. Voting delegates will be required to register before the meeting to receive their electronic voting package and keypad.
All who work within an AFHTO member organization or serve on its board are welcome to attend as well.
The agenda and all the reports for the Annual Meeting are attached. The AFHTO board will present:
- The agenda and all the reports for the Annual Meeting are attached. The AFHTO board will present:
- The Annual Report to the Members.
- Click here for a PDF copy.
- A print copy of the Annual Report will be mailed to each member organization, and conference attendees will receive a copy in their registration kits.
- A report on AFHTO’s financial outlook, in addition to the annual Audited Financial Statements
- Recommended revisions to the AFHTO By-Law.
- The board’s Nominations Report for the acclamation of the four board of directors.
- A question on voting methodology to elect board of directors, for guidance from the membership.
There will be an opportunity for AFHTO members to ask questions and present opinions. You are also most welcome to send me your comments and questions in advance.
On behalf of the AFHTO board, we look forward to seeing you at the meeting.
- The agenda and all the reports for the Annual Meeting are attached. The AFHTO board will present:
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2016 Annual Report | Equity, Integration and Access: Shaping a Population-Focused Health System
AFHTO’s vision is that all Ontarians will have timely access to high-quality and comprehensive primary care – care that is informed by the social determinants of health, delivered by collaborative teams, and anchored in an integrated, equitable and sustainable health system. Our 2016 Annual Report, Equity, Integration and Access: Shaping a Population-Focused Health System chronicles the work of AFHTO and its members to move Ontario toward that vision. In this report you’ll read about:
- Data we can now generate that reveals higher primary care quality is associated with lower total health system cost.
- Data that shows AFHTO members do better on quality than average for the province.
- Advocacy that has led to government’s recognition for interprofessional primary care through an $85 million funding commitment over 3 years.
- Progress in strengthening governance and the relationship between teams and physicians.
- The value of Quality Improvement Decision Support (QIDS) Specialists and QIDS Partnerships in advancing meaningful measurement and improvement across primary care.
Around the world, cost-effective and high-performing health systems are based on a solid foundation of comprehensive primary care. We hope you enjoy reading what AFHTO members are doing to strengthen that foundation, and we look forward to continuing to work with you toward this vision.