Author: sitesuper

  • Inviting input on AFHTO’s strategic direction/Maximizing value from Ministry funding for FHT memberships

    Thanks to our FHT members, AFHTO has built a strong foundation to serve family health teams. We are reaching out to FHTs to move to the next stage in your association’s development: 1.      As FHTs and AFHTO have matured, it’s time to renew the strategic vision and priorities for this association. You are each invited to give input on AFHTO’s strategic direction, to ensure your association continues to reflect the aspirations and respond to the priority needs of the AFHTO membership.  Responses are requested by February 5, 2013. 2.      A key platform for expanding AFHTO’s capacity to serve its members is the $2000 funding increment for FHTs last August – an increment the Ministry has indicated can only be used for membership in AFHTO (and/or AOHC for the 28 FHTs that are community-governed). At the October 16 Annual Meeting, AFHTO members approved a plan to request a voluntary contribution to enable each FHT to make full use of the funding they have received, but not yet used, within this 2012-13 fiscal year. AFHTO board members will conduct webinars to provide additional background and answer member questions. Click here to register for one of these sessions:

    • Tuesday, January 22, 2013, from 4:30 to 5:30 pm
    • Thursday, January 24, 2013, from 12:00 to 1:00 pm

      Why should FHTs make a voluntary contribution to their association? FHTs are facing immediate pressures and opportunities – delivering operating plans by February 20, making the case for new Quality Improvement Decision Support Specialist positions, delivering the first Quality Improvement Plans by April 1, and some are leading or participating in development of Health Links. With the addition of contract staff and consultant assistance, AFHTO is immediately adding to our capacity to help you navigate these uncharted waters. This expansion of service is made possible by the Ministry’s $2000 funding increment for FHT membership fees in AFHTO (and/or AOHC). The Ministry has indicated these funds are specifically earmarked for this purpose. For AFHTO members who paid 2012-13 fees that were less than this, or those who expensed their membership fees in the previous fiscal year, you are invited to calculate a voluntary amount based on your own unique budgetary circumstances. Please note that 2013-14 membership renewal notices will go out after April 1. Auditors have advised that membership fees should be expensed in the year in which the benefit is received. Since the AFHTO membership year runs from April 1 to March 31, AFHTO is adopting the practice of issuing renewal invoices at the start of the membership year. FYI – One hard copy of this package has been mailed to each FHT. This invitation is also being e-mailed to the addresses we have on file for the board chair, lead physician and executive director for all member FHTs. If you have any comments, questions or concerns please don’t hesitate to contact AFHTO’s Executive Director (angie.heydon@afhto.ca or 647-234-8503) or Membership Coordinator, Sal Abdolzahraei (info@afhto.ca or 647-234-8605). AFHTO looks forward to continuing to support FHT success in improving and delivering optimal, sustainable interprofessional care.

  • FHT Annual Operating Plans / AFHTO help will be available in January

    Executive Directors: You have received your Family Health Team 2013/14 Annual Operating Plan Submission Package at some point today.  Plans must be submitted to the Ministry by February 20. To support FHTs in this submission process, AFHTO will re-launch a Peer-to-Peer discussion forum in early January.  This facility will help you seek and share advice with your peers as you develop your plans. The 2013/14 package offers FHTs the opportunity to propose implementation of a new role – the Quality Improvement Decision Support Specialist (QIDSS). The package states, “The ministry strongly encourages and will give preference to requests for this resource that are shared among a collection of FHTs, where appropriate. … This new position is meant to assist FHTs in moving forward with their use of data to guide clinical decision-making, develop patient-centred programs and other improvement activities. With the assignment of these resources, the ministry expects demonstrated improvements in these and other areas.” To help FHTs with their proposals for the new QIDSS position, AFHTO is preparing an advice document for FHTs. With the view to gaining the greatest value from these new positions, AFHTO is looking into various ways FHTs could structure and frame their proposals for shared use of this resource. We are aiming to complete this advice document for members no later than January 23. With the many new initiatives FHTs will be responding to over the next few months – e.g. the first Quality Improvement Plans by April 1, development of Health Links – AFHTO is enhancing its ability to support FHTs in these common needs by recruiting a contract position, Senior Project Lead- FHT Governance, Quality, Operations.  We expect to have this additional assistance in place before the end of January. We look forward to continuing to support FHT success in improving and delivering optimal, sustainable interprofessional care.

  • Health Links: Analysis of High Users

    The following presentations were prepared for the leaders of LHINs and health organizations to describe the population of high users that is the focus of the Health Links initiative.

    Driving Value with a Patient-Centred Health System

    This presentation by Walter Wodchis, Associate Professor, Institute of Health Policy, Management & Evaluation, University of Toronto; Principal Investigator, Health System Performance Research Network describes the concentration and distribution of health care spending – notably the 1% of the population that used 34% of health care spending and the 5% of the population that accounted for 66% of spending in 2008. The presentation will discuss how attention should be prioritized to specific identifiable populations for whom interventions have proven effective.

    High Cost User Analysis Overview

    The presentation by Sten Ardal, Director, Health Analytics Branch, Health System Information Management and Investment Division, Ministry of Health and Long Term Care, presents key findings from analysis of high cost users of hospital & homecare services. The presentation includes a preview of expanded analysis of high cost users, which includes long-term care homes and physician services.

  • Wise Elephant and West Carleton FHTs win Canada Health Infoway Momentum Awards

    Congratulations to the Wise Elephant and West Carleton Family Health Teams, first and third-place winners in Canada Health Infoway’s ImagineNation Outcomes Challenge, competing in the Patient Access to Health Information category against teams across the country.

    Wise Elephant Family Health Team Dr. Sanjeev Goel and the team at Wise Elephant Family Health Team in Brampton, Ontario developed a patient portal that is updated automatically using data directly from the patient’s electronic medical record; ensuring information is always up-to-date and accurate without manual data entry. With immediate access to information such as lab results, medication lists and upcoming preventative screenings, the portal helps patients ensure all their caregivers have the information they need to give that patient the best possible care. It also helps to empower patients to manage their own health, by giving them quick and easy access to their health information and other resources in a format that’s easy to understand.

    West Carleton Family Health Team The West Carleton Family Health Team from Carp, Ontario launched an online patient health portal, where any of their 16,500 patients can securely view information that is stored in their electronic medical record (EMR), such as lab results and immunization information. The portal also provides patients with tools to help them play a more active role in managing their own health. For example, patients can use the portal to track their weight, waist size and blood pressure. According to Director of Operations, Dave Sellers, the portal is an invaluable tool for patients – especially those who are managing chronic conditions like hypertension or diabetes. In fact, patients log on from as far away as British Columbia and Florida to view and track results!

    About the ImagineNation Outcomes Challenge

    The ImagineNation Outcomes Challenge seeks to accelerate the use and spread of innovative solutions in health care information and communication technologies (ICT) in four key areas (e-Scheduling, Patient Access to Health Information, Medication Reconciliation and Clinical Synoptic Reporting) with the potential to improve health care quality and the patient experience in Canada. The three teams in each category of the ImagineNation Outcomes Challenge who had the greatest increase in users between January and October 2012 received Momentum Awards.

    See the full news release here.

  • Using OTN to support patients with Chronic Kidney Disease – Peninsula FHT’s story

    Peninsula Family Health Team’s innovative work to connect its rural population to specialist support is featured in this week’s Healthy Debate. Go to http://healthydebate.ca/opinions/telemedicine.

  • Sherbourne and North York FHTs honoured for their work by Cancer Quality Council of Ontario

    Innovation Award Winner – Sherbourne Health Centre, Infirmary Program The Sherbourne Health Centre, which encompasses the Sherbourne Family Health Team, was honoured for developing an innovative program to provide chemo and radiation therapies to individuals experiencing homelessness, or those with no real ‘home’. These patients face significant barriers to accessing mainstream treatment. Even those in shelters or rooming houses lack a sufficiently safe or hygienic environment, and cannot appropriately dispose of the toxic chemotherapeutic waste. Since 2011, Sherbourne’s Infirmary, supported by their FHT, has enabled Ontario oncologists to confidently implement treatment plans for a number of homeless or vulnerably housed individuals, who may otherwise have been refused treatment or struggled to fit into care options. The initiative has produced integrated care from a coordinated team of CCAC, oncologists and Sherbourne staff, to ensure a seamless transition between hospital, shelter and infirmary settings. Innovation Award Honourable Mention – North York Family Health Team & North York General Hospital The North York Family Health Team Colorectal Cancer Survivorship Program is a collaborative partnership with North York General Hospital (NYGH) to provide nurse practitioner-led (NP) patient-centred care for patients who have completed active treatment for colorectal cancer and require five year surveillance for cancer recurrence or metastases. The program has reduced duplication of care provided by multiple specialists, resulted in fewer specialist appointments billed to OHIP, reduced costly duplication of tests and streamlined care into one location provided by one healthcare professional. The program has shifted the roles in survivorship care from a physician-driven hospital model to a community based NP-led environment. See all Cancer Quality Ontario 2012 award recipients here.

  • Family Health Teams play a prominent role in Ontario’s Health Links

    The first 19 Health Links were announced today by Minister of Health and Long-Term Care, Deb Matthews. Health Links bring together health care providers in a community to better and more quickly coordinate care for high-need patients. Seven of the 19 Health Links announced today will be coordinated by family health teams:

    This is a natural progression in the evolution of FHTs.  FHTs were created to join family doctors, nurse practitioners, pharmacists, dietitians, nurses, social workers and others to strengthen primary care – the first level of care over a person’s lifetime. Health Links promise to extend the care team – they will strengthen links between primary care providers and specialists, hospitals, and other community support agencies, to give high needs patients the wrap-around care they need. Health Links start by looking at the people who have complex care needs, and build on primary care as the foundation for a person’s health care. In choosing the Taddle Creek Family Health Team as the site for her announcement, the Minister underlined the central role that primary care plays for patients, and for the health system.  In addition to the seven Health Links to be coordinated by FHTs, four will be coordinated by community health centres, one by a family health organization and one by a community service agency. The remaining six will be coordinated by a mix of hospitals and community care access centres.  Click here for the list of the first 19 Health Links. Many details about Health Links are being worked through. AFHTO expects there will be additional information forthcoming from the Ministry in the weeks and months ahead.  The following paragraphs summarize what AFHTO has learned to date from Ministry sources. Health Links are designed around, and will be accountable for, system-level metrics established by the province. Click here to see DRAFT areas to be measured. We understand the Ministry will set up an advisory table to define the indicators. The next phase for these early adopters is to prepare a business plan over the next 3 months. A guidance document is to go out early next week. The early focus is on relationship building among providers. The Ministry will encourage more applications for Health Links beginning in January. The Minister stated, “I envision that every doctor will be involved in a Health Link.”  They anticipate seeing about 75 across the province – to be rolled out as communities are ready. Health Links are accountable to their LHIN for progress in the outcome measures.  Health Links include providers who are accountable to their LHIN, and others who are accountable to the Ministry (such as FHTs). The coordinating body for each Health Link commits to plan to improve indicators, and each member is to include their role in achieving these improvements in their respective business plans.  Providers who do not have direct accountability to the LHIN will have a joint Memorandum of Understanding with the Ministry and the LHIN. LHIN Primary Care Councils will continue as well.  Both are important – PCCs focus on coordination and planning of primary care, and Health Links focus on coordination and planning of multiple types of care for high-needs patients. Health Links will be supported by Health Quality Ontario’s bestPATH initiative – quality improvement tools, a framework to collect and report on outcomes, and other supports that will help them deliver more integrated care. As Health Links identify issues that get in the way of delivering more seamless care, the Ministry has committed to work with them to lower these policy barriers. Throughout this journey, AFHTO’s role is to:

    • Facilitate idea and information exchange among members;
    • Work with FHTs to identify the support they need to succeed as coordinators and members of Health Links and, where needed, to advocate for that support.

    Click here for the Ministry’s press release and backgrounders, including the list of the first 19 Health Links. Click here for a Ministry presentation to key stakeholders, prior to the public announcement. Click here for presentations that describe the population of high users that is the focus of the Health Links initiative.

  • CMOH releases “Seasonal Influenza 2012-2013: Ontario’s Blueprint for Action”

    Dr. Arlene King, Ontario’s Chief Medical Officer of Health, announced the release of Seasonal Influenza 2012/ 2013: Ontario’s Blueprint for Action. This document updates the 2011/ 2012 Blueprint for Action by outlining the actions that the Ministry of Health and Long-Term Care, Public Health Ontario and the Ministry of Labour are taking to support the health system’s response to this year’s influenza season. Every year, influenza impacts the province of Ontario. This includes impacts on our health and the capacity of our health system. Because influenza reoccurs each year, the health system has an annual opportunity to reflect on its response to the virus and to integrate lessons learned and new approaches into our actions. Many of the lessons learned from past influenza seasons – and from the 2009 influenza pandemic – are reflected in this document. The ministry is also in the process of updating the Ontario Health Plan for an Influenza Pandemic (OHPIP) to reflect best practices from the 2009 pandemic. After the release of the revised OHPIP in late fall 2012, the ministry with its partners will integrate strategies from the Seasonal Influenza Blueprint with the OHPIP to develop the Ontario Influenza Response Plan. This integrated and comprehensive response plan will include stratified, scalable response strategies that will inform the actions of the health system to all types of influenza events – including both seasonal and pandemic outbreaks. Memorandum:

  • Applications now being accepted for Wave 6 of HQO’s Advanced Access and Efficiency for Primary Care

    AFHTO is pleased to share the launch of Health Quality Ontario’s (HQO) Learning Community Wave 6 in Advanced Access, Efficiency and Chronic Disease Management in Primary Care as a valuable learning opportunity for family health teams.  Advanced Access, Efficiency and Chronic Disease Management in Primary Care has been designed to assist providers in reaching this goal by offering Independent and Coach-Supported Learning programs. Applications for Coach-Supported Learning covering Advanced Access, Efficiency and Chronic Disease Management in Primary Care are being accepted at www.hqolc.ca/wave6 until March 1, 2013. There are 100 available spots and spaces may fill with approved applicants prior to the deadline. Acceptance into the Wave is contingent on an applicant successfully completing a readiness assessment interview.  The 9-month initiative begins on March 20, 2013 and ends on December 20, 2013. Providers can join the Independent Learning at any time by visiting www.hqolc.ca. Note that the Independent Learning approach only covers Advanced Access and Efficiency. Please review the information package for a full description of the initiative, including how to join or apply and what participation entails. Please the letter of support from a family physician and a patient story for how others have already benefited from their experience. If you have any additional questions, you may also visit the Advanced Access, Efficiency and Chronic Disease Management in Primary Care in Primary Care website at http://hqolc.ca/wave6 , email learningcommunityinfo@hqontario.ca or call 1-866-623-6868 extension 281. To learn more about advanced access and efficiency, visit the CME accredited Primer e-module at advancedaccess.machealth.ca. Health Quality Ontario (HQO) is a partner and leader in transforming Ontario’s healthcare system so that it can deliver a better experience of care and better outcomes for Ontarians and better value for money. HQO was formed through the consolidation of some of the top healthcare quality improvement organizations in the province. HQO’s legislated mandate under the Excellent Care for All Act, 2010 is to evaluate the effectiveness of new healthcare technologies and services, report to the public on the quality of the healthcare system, support quality improvement activities and make evidence-based recommendations on healthcare funding. Visit www.hqontario.ca for more information.

  • Tentative 2012 Physician Services Agreement: A Family Health Team Perspective

    AFHTO congratulates the Ministry of Health and Long-Term Care and Ontario Medical Association on reaching a Tentative 2012 Physician Services Agreement.  AFHTO’s Executive Committee has reviewed the agreement to assess what it may mean for family health teams. Overall, the tentative agreement contains a number of provisions that are aligned with the vision for FHTs to deliver accessible, comprehensive, high-quality, patient-centred primary care. These include measures to improve care for vulnerable populations, support evidence-based care, incorporate technology into the process of care, ease the ability of FHTs to bring in new doctors, and include FHT physicians in FHT quality improvement plans. The Tentative Agreement also contains a number of fee reductions and revisions. The amounts are varied, and in the OMA’s words, “… have been negotiated to be as fair and reasonable as possible, reflecting a balance of the government’s fiscal priorities, and the proposed evidence-based changes and program revisions set out in the Tentative Agreement.” There are a number of details to be worked through. The tentative agreement includes establishment of a Primary Care Policy Committee to imple­ment primary care initiatives and address policy issues identified in this agreement.  AFHTO will monitor the issue of staffing pressures on FHTs related to the increase in after hours requirements and the expansion of access to interdisciplinary services to non-FHT physicians, to ensure that FHTs are supported to improve and deliver optimal care. Further details on these topics are presented below for information. AFHTO encourages all FHT physicians to review the documents available to them through the OMA website (www.oma.org) and vote in the OMA referendum – November 28 to December 5.  Informed by the referendum results, OMA Council will meet on December 9 to vote on ratification. …………………………………………………………………………………………………………………………………………………………… Provisions in the Tentative 2012 Physician Services Agreement that could affect Family Health Teams Supporting care for vulnerable populations:

    • Existing bonuses for house calls will be enhanced.
    • A one-time acuity modifier is proposed and will be developed by the Primary Care Policy Committee (see below), until an acuity-adjusted capitation model is developed and implemented.  Forty million dollars is set aside for this initiative and the funding will come from other cuts.
    • To develop proposals for medically complex patients, both post-discharge and ongoing, demonstration projects will be established to measure results, which will be evaluated after one year.
    • Fee codes for group appointments will be introduced for chronic diseases and some mental health issues. These diseases include diabetes, congestive heart failure, asthma, chronic obstructive pulmonary disease (COPD), hypercholesterolemia, and fibromyalgia.

    Supporting evidence-based care:

    • Annual health exam will be replaced by personalized health review for ages 18 to 64.
    • The lab requisition will be modified to remove ferritin, TSH, Chloride, CK and B12 but these tests may still be ordered.
    • Only ALT (but not AST) may be ordered by non-specialists in community labs.
    • Only red cell folate may be ordered by non-specialists.
    • Thyroid scans should only be ordered for hyperthyroidism, congenital hypothyroidism, and masses in neck or mediastinum.
    • Follow up colonoscopies will be at intervals of 5 or 10 years based on indicators.
    • Paps will be every three years from age 21 to 70.
    • The following tests will no longer be billable to OHIP:  annual stress tests for asymptomatic patients at low risk for CAD; preoperative cardiac testing for low/moderate risk patients; routine chest films.
    • A working group will be established to review evidence to minimize overuse, misuse and underuse of best practice.

    Incorporating technology in patient care:

    • The Northern Health Travel Grant will be modified to encourage virtual visits where appropriate.
    • A working group will evaluate existing pilots and use the data to recommend a model for better communication between hospitals and primary care.
    • An evaluation will be developed to examine patient-initiated to provider eConsultations.
    • eReferral fee codes will be developed for specialist referral with dermatology and ophthalmology as the initial trial specialties.
    • An OTN Working Group will evaluate Personal Video Conferencing (PVC) deployment progress, utili­zation, volume and workflow trends to reduce the need for full telemedicine premiums and a new premium for northern and non-northern telemedicine consultations will be developed.

    Increasing the opportunity for physicians to enter FHO and FHN models:

    • Current stream of 25 entries into FHNs and FHOs will be expanded to 40 physicians per month beginning April 1 2013— 20 in a prioritized stream based on local need; and the remainder on a first come, first serve basis. Unfilled spots can be shifted to either stream or into subsequent months.  (There will be unrestricted entry to FHGs for all physicians.)

    After hours requirements:

    • New enhanced after hours requirements will apply to groups with 10 or more physicians:
      • 10-19 physicians – 7 blocks (2 additional)
      • 20-29 physicians – 8 blocks (3 additional)
      • 30-74 physicians – 10 blocks (5 additional)
      • 75-100 physicians – 15 blocks (10 additional)
      • 100-199 physicians – 20 blocks (15 additional)
      • 200+ physicians – 25 blocks (20 additional)
    • Existing exemptions continue for ED coverage and obstetrics. If the FHN/FHO contract requires that 50% of FPs are required to have hospital privileges, then the group is exempt from the additional requirement.
    • Some FHTs may be challenged to support additional after hours clinics with the necessary administrative and IHP staff.  AFHTO will monitor staffing pressures and advocate for the resources needed to meet requirements.

    Annual quality improvement plans:

    • Following from the Excellent Care for All Act, all interprofessional models of primary care (FHTs, CHCs, AHACs, and NPLCs) will be required to submit annual qual­ity improvement plans to Health Quality Ontario as of April 1, 2013. The tentative agreement expands participation to include phy­sicians practicing in these models.

    Fee reductions and revisions:

    • Diabetes management fee will be reduced from $75 to $60.
    • Preventive care management fees ($6.86) will be discontinued but the annual preventive care bonuses will continue.
    • Access Bonus rebate will be discontinued.  The Access Bonus itself is not changed.
    • Two special bonuses that had been rarely accessed (In Office Service and Out of Office Care) will be discontinued.
    • Physician payments for Telephone Health Advisory Service will be discontinued. Physicians will not be required to provide on call to THAS, however physician groups may continue to do so on a voluntary basis. Physician groups will still be required to report after hours clinic schedules. PEM groups will continue to receive a report when enrolled patients use Telehealth Ontario.
    • Individual PEM physicians with more than 2,400 patients will receive the full value of the CCM fee for the first 2,400 rostered patients. For each subsequent patient, the fee will be reduced by 50%.
    • Global payment discount of 0.5% will apply to all physician payments regardless of model.

    Access to interdisciplinary services:

    • Patient access to interdisciplinary primary health-care services will be expanded by allocating IHP resources to non-FHT affiliated phy­sician groups of three physicians or more, including Family Health Groups, Family Health Networks, Family Health Organizations and RNPGAs.  An implementation plan will need to be developed. What this could mean for the future direction of interdisciplinary primary care and the role FHTs could potentially play in implementation is unknown.

    Once again, AFHTO encourages all FHT physicians to review the information available to them through the OMA and vote in the referendum.