Author: sitesuper

  • Public Health guidance on Ebola and MERS-CoV / Health Care Provider Hotline – 1-866-212-2272

    AFHTO is forwarding the following updates from Ontario’s Chief Medical Officer of Health. We have learned that only some of our members are receiving these updates from local Public Health Units, and so we are sending these updates to ensure all are informed. Apologies to those who are receiving it twice.

    As stated in both memos – the ministry is available to support you during urgent situations that may arise. You can contact the ministry on a 24/7 basis through the Health Care Provider Hotline at 1-866-212-2272.

  • Public Health guidance on Ebola and MERS-CoV / Health Care Provider Hotline – 1-866-212-2272

    AFHTO is forwarding the following updates from Ontario’s Chief Medical Officer of Health. We have learned that only some of our members are receiving these updates from local Public Health Units, and so we are sending these updates to ensure all are informed. Apologies to those who are receiving it twice.

    As stated in both memos – the ministry is available to support you during urgent situations that may arise. You can contact the ministry on a 24/7 basis through the Health Care Provider Hotline at 1-866-212-2272.

  • Update on AFHTO’s Governance and Leadership Program

    To Board Chairs, Lead MD/NPs and EDs of AFHTO-member organizations: Over the past 20 months many of you have interacted with Clarys Tirel, our Provincial Lead of the Governance and Leadership program, and former ED of the North York FHT and Mount Sinai FHTs. With deep sadness I am informing you that Clarys is leaving AFHTO.  We are very grateful that she will stay to see us through to the end of the AFHTO annual conference (Oct.15-16). As some of you will know, Clarys has been caring for a number of people in her extended family and has felt the need to take a pause in her career. Clarys has been a huge contributor to AFHTO’s work.  Among her accomplishments, she has:

    For AFHTO members, Clarys has been the voice of experience and encouragement to build confidence strengthen their capacity to lead and govern. For AFHTO staff, she has been an anchor to keep us strongly rooted in the reality of governing, managing and delivering patient care in an interprofessional primary care organization.  She will be greatly missed. Recruitment for a new Provincial Lead for our Governance and Leadership Program begins immediately. Angie Heydon Executive Director

  • EDAC meeting report: Shaping the future of MOHLTC contracts and the “Primary Care Guarantee”

    Yesterday’s meeting (Aug. 20) of AFHTO’s Executive Director Advisory Council (EDAC) included preliminary discussion to prepare AFHTO for advocacy on behalf of members on two key topics:

    • The contractual relationship between Ministry and primary care organizations
    • Shaping the Ontario government’s “Primary Care Guarantee”

     Towards the next Ministry contract Current contracts between MOHLTC and FHTs will expire on March 31, 2016. MOHLTC has signalled its intent to maintain consistency in contractual requirements across NPLCs, FHTs and other interprofessional models. Over the next year AFHTO members – through their association – have a critical, time-sensitive opportunity to shape their contractual relationship with their primary funder. Ideally, the MOHLTC contract would set up a framework that would allow for things such as:

    1. Accountability based on patient outcomes, access/quality of comprehensive primary care, and appropriate use of public funds.
    2. Funding that supports optimal use of resources to deliver quality care and patient outcomes.
    3. Measures to harmonize work where more than one organizational entity (e.g. FHT and physician group, FHT/NPLC and embedded CCAC or other staff) is involved, to optimize the performance of the clinical team

    EDAC members were asked for feedback on the process for engaging board chairs, MD/NP leads and EDs of AFHTO member organizations. The annual Leadership Session on October 15, immediately preceding the AFHTO annual conference, will be the first step in engaging members to define their collective vision and priorities for shaping this contractual relationship with the Ministry. Prior to the session, a survey accompanied by a concise backgrounder on the issues will be sent out to all board chairs, MD/NP leads and EDs. The purpose of the survey will be to both inform all of the leaders in our membership as well as to assess which issues are central to developing guiding principles. The survey will be piloted with a small group of volunteer EDs from EDAC in late August. The survey will be sent to all our members by September 17. Shaping the “Primary Care Guarantee” In the recent election campaign, the now-governing Liberals declared a “Primary Care Guarantee” – it “will ensure that every Ontarian has access to a primary care provider by 2018”. This document stated: To make the Guarantee a reality, Premier Kathleen Wynne’s Liberals will:

    • Focus on northern, rural, and fast-growing communities to improve availability and access to primary care, including the use of Community Health Centres and satellites.
    • Work with our physician partners to help them take on more patients, faster.
    • Improve the recruitment and retention of community-based primary care teams.

    On behalf of members, AFHTO’s priority issues have been recruitment and retention of primary care staff, expanding access to interprofessional teams, and support for measurement. These were the three key messages in AFHTO’s “Better Care. Healthier Families. Best Value” campaign before and during the provincial election. As a sector, we now have the opportunity to work with government to shape its direction for achieving the “Guarantee”, in line with what our members believe to be the priorities and needs for advancing the membership’s vision – that all Ontarians have access to high-quality, comprehensive primary care, that is informed by the social determinants of health, delivered by collaborative teams, anchored in an integrated, equitable and sustainable health system. EDAC was asked for input in the early development of advice for government. Discussion resulted in the following list of factors to explore:

    • Staffing:
      • Extent to which reduction in current vacancy and turnover rates could improve access to primary care
      • Opportunities to expand “grow your own” programs to address skills shortages in some communities
    • Opportunities to support and deploy teams as effectively as possible:
      • Need for appropriate IT infrastructure: deficiencies impact the capacity of health professionals to provide care and present challenges in a competitive recruiting environment.  Solutions to the barriers/limitations of current IT funding models may enhance capacity to care for more patients.
      • Opportunities within the team:  patient needs met by right professional at the right time, working to full scope of practice. Flexibility to shift skills mix as needs change
    • Need for community-based planning:
      • Planning to meet needs must be done at the local level
      • Interprofessional teams can (and do) play a key role in assessing and addressing community needs
      • Explore opportunities to improve access by expanding existing teams
    • Need for measurement that allows for capacity and quality to be tracked, to better inform on what’s working and where further support/investment is needed:
      • The Starfield Model, AFHTO’s approach to primary care measurement will by a key factor. It focuses on the relationship with patients and ability to deliver the care patients value. Its objective is to optimize quality, access and total health system cost of care for patients, using indicators from Health Quality Ontario’s Primary Care Performance Measurement Framework. The model and a case study of its implementation was just published in the Healthcare Management Forum – The Starfield model: Measuring comprehensive primary care for system benefit.

    AFHTO looks forward to working with members to continue to develop and refine our advocacy priorities and recommendations on these topics.

    • Members are welcome to send comments on these advocacy topics to AFHTO’s Executive Director – Angie.Heydon@afhto.ca.
    • Questions and comments regarding EDAC can be sent to AFHTO’s Provincial Lead for Governance and Leadership – Clarys.Tirel@afhto.ca.
  • Please help AFHTO and CCO help you in palliative care delivery by completing survey by Sept.12

    Message to MD/NP Leads and EDs: Palliative care is receiving a great deal attention at the moment. To better serve and represent member needs and interests, AFHTO would like to learn more about the current services your FHT/NPLC provides, and the barriers and facilitators to providing palliative care in the community. Cancer Care Ontario is currently developing education tools and resources to support primary care providers in delivering palliative care. To ensure that these are appropriately tailored to meet your needs, CCO has developed a short survey to collect this important information. If you are the MD/NP or administrative lead for your FHT or NPLC, we ask that you kindly complete the survey using this link: http://fluidsurveys.com/surveys/cancercare-1/cpac-provider-assessment-meso-survey/ Your participation is VERY important. It should only take about 10 minutes to complete and you will be provided with the survey results once they are compiled. Please respond by Sept. 12. Thank you very much for your time and consideration. Sincerely, Angie Heydon, ED, AFHTO Kathi Carroll, Primary Care, CCO Sara Urowitz, Palliative Care, CCO

  • Advancing primary care measurement with D2D 1.0 and the Starfield Model

    Two big steps in our progress to measure, improve and demonstrate the value of interprofessional primary care:

    • Close to 50 FHTs submitted their data for the Data to Decisions (D2D) 1.0 report.  Whether or not your FHT/NPLC contributed data, the summary results can help you and your team. AFHTO members can access D2D 1.0 on the Members Only website.
    • D2D 1.0 is a starting point – the Starfield Model is the eventual destination. AFHTO’s approach to primary care measurement focuses on the relationship with our patients and our ability to deliver the care patients value. Its objective is to optimize quality, access and total health system cost of care for patients, using indicators from Health Quality Ontario’s Primary Care Performance Measurement Framework. The model and a case study of its implementation was just published in the Healthcare Management Forum – The Starfield model: Measuring comprehensive primary care for system benefit.

    Getting the most value from D2D 1.0 To make sure D2D 1.0 is as useful as possible for you, AFHTO members will be asked to complete a survey that will guide the design of supporting materials. We expect that it will be the conversations, not the data themselves, that are the most important value of D2D 1.0.  The conversations that are already starting are making it easier for teams to get at the data they need for meaningful measurement, measurement that reflects the work and impact of all members of the interprofessional primary care team. Learn more at the AFHTO Conference Consider registering for:

    • Using D2D 1.0: physician-specific workshop on Oct 15, 2014, 10 AM – 12 noon
    • Performance measurement: why bother? Oct 16, 2014 from 9:30am to 10:15am Concurrent Session Presentation on AFHTO’s approach to performance measurement, mapping out the journey from D2D 1.0 to the eventual destination of the Starfield model.

    Data to Decisions (D2D) 1.0 D2D 1.0 is a summary of primary care data that are currently available, comparable and mean the most to AFHTO members in their efforts to advance quality of care for their patients.  Please see brief slide deck for more information. Please contact Carol Mulder with any questions or suggestions for D2D 1.0.

  • Access to hospital discharge data

    Participation of health team in a service that provides automated near-real-time updating of the health team’s EMR with information about hospital discharges of the team’s patients via one of the following services: Hospital Report Manager (HRM), Physician Office Integration (POI), Timely Discharge Information System (TDIS) or Southwest Physician Office Interface to Regional EMR (SPIRE)

  • Size of team

    Self-described size of health team based on number of patients served (large vs small)

  • Telephone access to health team

    Patient Experience Survey Question:

    How do you rate the ease of [one of the following versions of the question]

    • Access OR
    • reaching the office OR
    • getting through to the office OR
    • get through to someone at the clinic

    by phone?