Your Weekly News & Updates
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Virtual Visits – Beginning to End webinar
On May 20 please join us for a discussion around virtual visits (one on one & group) with our expert panel. During this IHP-focused webinar, panelists will go through multiple components of how to conduct a virtual visit and a Q&A portion.
Topics Include:
- Webside Manner
- Determining the Best Mode of a Virtual Visit
- Privacy & Security
- EMR Documentation
- Hosting Virtual Groups
Panelists:
- Denise Wallis, Clinical Social Worker, Scarborough Academic FHT
- Dr. Kevin Samson, Family Physician, East Wellington FHT
- Jaclyn Adler, Nutrition Program Coordinator, Hamilton FHT
- Marijke Jurriaans, Health Planning and Social Media Coordinator, Hamilton FHT
- Melissa Graf, Physician Assistant, West Carleton FHT
Date: Wednesday May 20, 2020, 12:00-1:00 pm EDT)
Registration: Register here

National Nursing Week
May 11-17 is National Nursing Week and it’s also WHO’s International Year of the Nurse and Midwife. Thank you to all the RNs, RPNs and NPs in primary care teams. Whether virtual, in-person or at assessment centres, your care for patients in challenging times is truly appreciated.

East GTA FHT NP to receive award today
Michael Borja of East GTA FHT will receive the award in the Nurse Practitioner category at today’s inaugural Nursing Now Ontario Awards. In July 2017, he pioneered the Home To Stay (HTS) NP-led program for medically complex seniors. Instead of seniors having to go to the clinic, NPs provided home visits, follow-up phone calls, care coordination and community referral.
As a result, there were fewer ER visits, increased patient satisfaction and savings of $627,000 per year on top of improvement in patient/family quality of life. You can learn more and register for the ceremony which starts at 2:00 p.m. here.

Members’ stories
North Huron and North Perth FHTs: North Perth and North Huron Family Health open COVID-19 testing site
Parry Sound FHT: Dr. Tom Higgins, Parry Sound FHT, shares a music message during COVID
Resuming scheduled surgeries and procedures and more
On May 7, the government released their framework to help hospitals assess their readiness and begin planning for the gradual resumption of scheduled surgeries and procedures, while maintaining capacity to respond to COVID-19. Earlier last week they also announced temporary fee codes to cover uninsured patients.
We continue to update several pages on our site with resources and news:
- Novel Coronavirus (COVID-19) Updates– the original page, with news and Ministry situation reports (please note that the Ministry Situation Reports on COVID-19 are posted daily so review them to better understand the provincial response)
- COVID-19 assessment centres across Ontario (members only per Ministry request)
- COVID-19 information for Patients, Caregivers and the Public
- Infection control resources and tools for primary care
- H+K Memos and Insight Notes on Government Press Releases
- Management and operations, human resources and COVID-19
- Mental health and wellness during COVID-19
- Providing Comprehensive Care During COVID-19
- Virtual Care, Digital Health and COVID-19
We’ll update these on a regular basis as we receive relevant resources, while trying to reduce duplication with other sources. We will continue to update the news page daily.
eReferral to BounceBack
BounceBack Ontario is now available on the Ocean eReferral Network. This means that you will be able to send referrals to the BounceBack program directly from your EMR instead of by fax.
If you are already an Ocean eReferral user, you can do this by opening the Ocean Healthmap from your EMR and searching for the “BounceBack Ontario” listing. If you are not an Ocean eReferral user, please see the Ocean eReferral handout, or contact ereferrals@thinkresearch.com to sign up for your free account.
Do you need support?
Do you need any support from the BounceBack team? Whether it’s scheduling a call or facilitating a webinar for your team to explain more about the program, they can assist you. If you have any questions or concerns or require additional resources, please email bounceback@ontario.cmha.ca.
Sharing your innovative initiative
Primary care continues to step up and ensure our patients get the care they need. From the beginning of this pandemic to now as the province transitions to re-opening, teams have rapidly been adapting to changes. It is important to share innovative initiatives as teams continue to do quality improvement initiatives on the go.
Email us at improve@afhto.ca to share what your team is doing. You may be featured in an upcoming webinar!
CAMH COVID-19 discussion forum and app
CAMH has created a peer-to-peer COVID-19 discussion forum that is moderated. You can check it out and post a question, comment, or a suggestion on what is helping you manage your stress and anxiety during the COVID-19 pandemic. You can also login using an anonymous name if you would like to protect your identity. During these times, it’s important to pull together and help support one another!
Relevant links:
You can download the app now here:
Pivoting During the Pandemic: Challenges and Opportunities for Continuing Professional Development and Choosing Wisely, May 13, 2020
Choosing Wisely Canada hosts weekly webinars to discuss pressing topics around COVID-19. Join to learn and connect around freeing up these limited healthcare resources. Learn more here.
Utilizing Advance Care Planning & Serious Illness Tools During COVID-19 and Throughout the Patient Journey, May 13, 2020
Learn how to identify at risk patients in the COVID-19 context, prepare yourself & your patients, tools to support conversations and how to integrate outcomes of conversations into “in the moment” care. Learn more here.
Optimizing Care of the Elderly and Long-Term Care Residents during the Pandemic (French only), May 14, 2020
Join this French CFPC webinar as part of the COVID-19 Pivots. Find the webinar link posted here.
Choosing Wisely – Canada’s National Meeting, May 26, 2020
The Virtual National Meeting will bring together health professionals, patients, system leaders, and researchers from across the country to discuss and engage in topics related to overuse in health care. Learn more here.
ECHO Evening Series on Cannabis and Pain, June 8-22, 2020
Free online sessions open to all healthcare providers:
Session Times and Topics
All sessions are 6:30-8:00PM
- June 8, 2020 -Cannabis: Working & Driving
- June 15, 2020 – Trends in Cannabis Research
- June 22, 2020- Cannabis Use Disorder: Signs & Symptoms
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