Governance For Quality Training

The presentation slide decks for the Effective Governance for Quality in Primary Care Workshops, updated for 2016, are now available. To access them, see the links below (note: the workshop has 8 modules, each with a separate slide deck).

What is Effective Governance for Quality in Primary Care?

Effective Governance for Quality in Primary Care  is an evidence-based training program for FHT and NPLC Boards of Directors, Executive Directors and Medical Leads, . developed in partnership with the Canadian Patient Safety Institute (CPSI) and is delivered by peer leaders. To support the quality agenda in primary care, the Ministry of Health and Long Term Care (MOHLTC) partnered with CPSI, the Association of Family Health Teams of Ontario (AFHTO), the Association of Ontario Health Centres (AOHC), and the Nurse Practitioners Association of Ontario (NPAO) to customize CPSI’s Effective Governance for Quality and Patient Safety to Ontario’s primary care organizations. Effective Governance for Quality in Primary Care materials are updated regularly. Workshops are occasionally offered in Toronto and at various places around the province. Each workshop contains information to help Board members, Executive Directors and Medical Leads guide their organization in delivering quality primary care through good governance. Presentations from the session guide participants through exercises, case studies and best practices on how to lead, govern and improve organizations focused on quality. Please contact us to learn more.

Workshop Slides:

• Welcome
  • Introduction to the Effective Governance for Quality and Patient Safety Framework
• Setting The Stage
  • Why quality is important for healthcare boards
  • Where are we on the quality agenda?
• Knowledge, skills and roles — key governance practices to support a quality agenda
  • Review of the board’s key roles and responsibilities, and the knowledge, skills, and roles required to take the board to the next level in its performance
• Case Study
• Culture
  • Understanding the importance of Board leadership to assess and improve an organizational culture focused on quality and patient safety
• Developing and maintaining relationships
  • Establishing the importance of the alignment of the entire organization around quality of care.
• Strategy and meaningful measurement
  • The role of the board with respect to measurement and QIPs
  • Introduction to AFHTO’s D2D and how it relates to the role of the board
• The quality journey in action

Workshop Handouts:

• The Drivers of Quality
• Key Questions & Self-Reflection Exercise
  • This is the most recent version, updated in Fall 2016 to reflect the changing primary-care landscape in Ontario.