The big challenge in family practices within academic settings is, how do you match a naturally variable demand to a highly artificially variable supply. How do you connect the patients to that ever moving supply? The connection could be called or labeled continuity. So do you want continuity to a group (and no delays) or continuity to individuals with guaranteed delays? If you choose the second alternative how can you maximize continuity and minimize delays? It’s all in how you design the system. Here are links to a few published articles on access in academic settings:
- Academic Models
- Improving Continuity by Increasing Clinic Frequency in a Residency Setting
- Comparison of Continuity in a Resident Versus Private Practice
- A Controlled Trial of an Advanced Access Appointment System in a Residency Family Medicine Center
- Implementing Open Access Scheduling in an Academic Practice
Leave a Reply