In collaboration with the Alliance for Healthier Communities
In this Issue:
- Crossing Chasms: Primary Care Teams’ Response to COVID-19 Pandemic
- Thank You for Sharing Your Teams’ Experiences During The COVID-19 Pandemic
- Primary Care Patient/Client Virtual Care Experience Survey
- Primary Care Experience Surveys – Updated Version for OH QIPs
- Provider virtual care experience survey
- IHP experience during COVID-19
- Coordinating Care During the COVID-19 Pandemic: An Evaluation of Providers’ Perspectives of their Practices (The CONCEPT Study)
- Survivors of Homicide Victims and Mental Health Project FOCUS GROUPS WITH SERVICE PROVIDERS
- Upcoming Events
Crossing Chasms: Primary Care Teams’ Response to COVID-19 Pandemic
In July we asked teams to participate in an AFHTO Research Project to look at how teams stepped up during the pandemic and we received an overwhelming response. A special thank you to our teams for participating in this very important work!
Click here to see a recap of how teams stepped up during the first wave of the pandemic and continue to do so. We have also recorded your experiences within a video!
Thank You for Sharing Your Teams’ Experiences During The COVID-19 Pandemic
We are sharing your experience! AFHTO along with our research partners presented at Trillium Research Day demonstrating the value of primary care teams’ response to COVID-19 and patients’ experience with virtual care. Please see the video for the poster presentation and visit our site to see the other research we presented!
Primary Care Patient/Client Virtual Care Experience Survey
In August, we launched the Primary Care Patient/Client Virtual Care Experience Survey for teams to implement in order to capture the patient experience with virtual care. Moving ahead we are collecting teams’ aggregate responses as we create a narrative of how virtual care could be permanently included in the patient care journey – submit your data here!
Another option of patient experience data collection is to provide the survey link created by Women’s College Hospital Institute of Health Systems Solutions and Virtual Care (WIHV). WIHV is conducting a third-party evaluation of virtual care in the COVID-19 era on behalf of the Ontario Ministry of Health. If you would like to share your current virtual survey and results, please email Rebecca Liu – Rebecca.Liu@wchospital.ca.
NOTE: Participation in this survey should only take 10-15 minutes and includes the option to enter a draw for one of four $50 gift cards to Amazon, the Bay or Shoppers Drug Mart. This data will go directly with WIHV and you will not have access to the data.
This research will be important as the Ministry looks at the future of virtual care – please spread the word and encourage your patients to participate!
Primary Care Experience Surveys – Updated Version for OH QIPs
We have heard from multiple teams that they would like to see an updated version of the Patient Experience Survey. We have had conversations with our partners about next steps as many of the questions within are aligned with QIPs. To do this update, there will be a thorough review of all current teams’ surveys. Please share your current survey with Sandeep Gill at Sandeep.gill@afhto.ca, to help support this important initiative!
Provider virtual care experience survey
Women’s College Hospital Institute of Health Systems Solutions and Virtual Care (WIHV) is conducting a third-party evaluation of virtual care in the COVID-19 era on behalf of the Ontario Ministry of Health, measuring the provider experience on virtual care. The objectives are to provide the Ontario Ministry of Health anonymous feedback on:
- Health care Provider experiences with and preferences for virtual care during the pandemic;
- The types and features of virtual services which provide the most value for health care providers;
- The clinical utility and appropriate uses of virtual services in Primary Care; and
- Policy recommendations related to virtual care services in Primary Care for the provincial government.
You can participate in providing feedback by filling this short 10-15 mins online survey, which includes the opportunity to enter a draw to win one of four $50 electronic gift cares to the Bay, Shoppers Drug Mart or Amazon. Your participation will remain completely anonymous and confidential. Feel free to reach out to Jamie Fujioka (Jamie.fujioka@wchospital.ca) if you have any questions or concerns.
This research will be important as the Ministry looks at the future of virtual care – please spread the word and we really encourage you to participate!
IHP experience during COVID-19
At the beginning of COVID-19, Dr. Catherine Donnelly reached out to IHPs to hear their experience during the pandemic. You can review the findings from the earlier survey here. We are now seven months since the initial restrictions of COVID-19 and Queen’s University researchers are interested in hearing about your experiences working in Family Health Teams during this time. You are invited to participate in a brief web-based survey to understand the evolving experiences of interprofessional health care providers in Family Health Teams in Ontario during the COVID-19 pandemic. Complete the web-based survey here.
Coordinating Care During the COVID-19 Pandemic: An Evaluation of Providers’ Perspectives of their Practices (The CONCEPT Study)
Researchers are writing to invite you to participate in an exciting research endeavour evaluating existing complex care programs within team-based care models, and how these programs have been impacted by the COVID-19 pandemic. This study will evaluate providers’ perspectives on existing care coordination practices for patients with multiple comorbidities and adaptations made during the COVID-19 pandemic.
If you agree to participate in this study, you will be asked to complete an electronic survey which should take about 10 minutes to complete. You are asked to answer each question based on your opinion of the care coordination provided in your team before and during COVID-19. You may also seek clarification from your physicians, NPs or IHPs within your team in order to answer some of the questions.
Your participation in this study is voluntary. You may decide not to be in this study, or to be in the study and then change your mind later. You may refuse to answer any question you do not want to answer. You may choose to end your participation at any time without having to provide a reason.
Responses will be kept strictly confidential. No identifying information is being collected and only aggregate data will be presented or published.
The survey can be accessed using this link: The CONCEPT Study Survey
Thank you for considering this request. If you have any questions, please contact Ms. Joanne Permaul, Study Coordinator, at jpermaul@msh.on.ca or Dr. Donatus Mutasingwa, Principal Investigator, at dmutasingwa@msh.on.ca.
Survivors of Homicide Victims and Mental Health Project FOCUS GROUPS WITH SERVICE PROVIDERS
Led by The Centre for Research and Innovation for Black Survivors of Homicide Victims (The CRIB), the Factor-Inwentash Faculty of Social Work, and the Canadian Mental Health Association Ontario (CMHA Ontario), the Survivors of Homicide Victims and Mental Health Project is exploring the impact of supporting surviving family members and friends of murdered victims (survivors), and the service providers (i.e. clinicians, law enforcement, legal services, medical professionals, etc.) that support them. They are recruiting for providers from the Brantford, Toronto, Thunder Bay, Ottawa, and Windsor regions.
LINK TO REGISTER: SERVICE PROVIDER FOCUS GROUPS Or visit:https://serviceprovfocusgroups.eventbrite.ca
If you have any questions, please contact Megan McPolland at megan.mcpolland@mail.utoronto.ca.
Upcoming Events:
Health Promotion Ontario conference
Nov. 5- 26, 2020
The Annual Health Promotion Ontario conference will be a free virtual experience this year. There will be a four-part webinar series on Health Promotion in a Global Pandemic in November. Find out more here.
Employing Digital Health Tools During COVID-19 – and Beyond
November 16, 2020 12:00 pm – 1:15 pm EST
As part of Digital Health Week, eHealth Centre of Excellenc will be hosting a webcast/webinar that provides a comprehensive overview of how their suite of digital health tools can be used during COVID-19 and beyond.
You’ll have an opportunity to learn more about their innovative EMR decision support tools, virtual visit platforms, Ontario eServices Program (eReferral & eConsult), eCE Automates “bots”, tablets, and ePrescribing, as well as hear from a primary care physician on how these tools have impacted his practice.
Please join Ted Alexander, VP of Partnerships and Clinical Innovation, for this webinar (with an interactive Q&A session to follow). Register here.
2020 CMHO Virtual Conference
Nov 23-Dec 4
Register today for 2020 CMHO Virtual Conference sessions. They’re covering the latest in innovating and advancing child and youth mental health, with short, engaging sessions and leading speakers spread over two weeks. Click here to find out more.
Virtual Learning Exchange in Virtual Primary Care
The virtual learning exchange will be delivered in three 90-minute webinars and will focus on the following identified priority topics within the overarching theme of virtual primary care:
- Cultural Safety and Indigenous Partnership (November 27, 2020, 1:30-3:00pm ET)
- Enhancing Equity and Access (January 29, 2021, 1:30-3:00pm ET)
- Patient and Family Centred Care (March 5, 2021, 1:30-3:00pm ET)
To find out more information please click here.
Interested in sharing your teams’ initiatives in a future webinar? Email Sandeep Gill – Sandeep.gill@afhto.ca to learn more about the AFHTO KTE Webinar Schedule!
In Case You Missed It: Check out eBulletin #100 or other back issues here!
Questions? Comments? Contact us at improve@afhto.ca.
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