Dear Executive Directors and Administrative Leads,
This message is being sent out on behalf of the Ministry of Health, Population Health Initiatives with regards to their need to immediately support the provincial care and contact management strategy, especially in regions where the COVID-19 numbers are steadily increasing. If you have any team members who can be redeployed to do this virtual work (it can be done in any part of the province), please read through the ask and contact Elise at the email below. In addition, if you have any questions or would need additional supports to even consider this request please let us know ASAP and we will do our best to provide the supports and/or answers that you need.
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The Ministry of Health (MOH) has identified a need for individuals who can be temporarily redeployed to assist with case investigation and management as part of the province’s enhanced Case and Contact Management Strategy.
This critical work is central to helping prevent the spread of COVID-19, through reaching out to positive cases, investigating acquisition and determining close contacts. The ministry is looking for individuals available for temporary redeployment beginning October 2020.
Individuals interested in providing support will complete virtual training modules developed by Public Health Ontario and the Public Health Agency of Canada. Case managers will conduct interviews of patients with confirmed or probable cases of COVID-19, with a focus on empathy and cultural competency. Interviews should include providing disease-specific information; assessing signs and symptoms, and underlying health conditions; discussion symptom onset to determine window period for contact elicitation and exposure risk for contacts; discussing activities to identify who may have been exposed; eliciting information on close contacts; and assessing support needs to maintain health and compliance during self-isolation. All work will be completed remotely.
We are looking for primary care teams that can sufficiently maintain access to its programs and services but still have capacity to redeploy health professionals with experience in interviewing/counseling patients in a health care setting to assist with case investigation and management. Knowledge and experience in communicable diseases of public health interest, and in infection prevention and control practices in community settings, would be an asset. Individuals should have strong emotional intelligence and communication skills. Additional language skills would also be an asset.
For any questions or to indicate interest in providing support for this work, please contact Elise.Belzil2@ontario.ca.
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Thank you for considering this request and again, if you have any questions please let us know.
Additional Information:
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