This email was sent to EDs/Administrative Leads, Board Chairs and Lead Clinicians of AFHTO member organizations.
Dear triad members,
Thank you to all the executive directors who were able to join our regional calls earlier this week. We were pleased to hear how well many of you are doing, and to hear how we can continue to support you.
This email is a follow-up to provide the information promised during the calls.
- It sounds like teams are providing over 90% of care virtually with approximately 80% to 85% of their staff working remotely, so teams are exploring different tools for providing this care. We’ve now posted more information about virtual care that may help. This includes apps and programs that can be used, as well as how to set up call display when calling patients.
- We’ve also put together information we’ve received from the ministry’s Emergency Operations Centre to help with PPE questions regarding asymptomatic patients and providers, the use of homemade masks, and the PPE survey. You can see it here.
- We hosted a webinar on March 27 with Maria McDonald (McDonald HR Law) and Kate Dewhirst (Kate Dewhirst Health Law) called “Human resources, privacy, and risk management during the COVID-19 pandemic: What do you need to know?” There were several questions we committed to follow-up on. The answers to those questions and the webinar recording are here.
- From the March 27 webinar and the ED regional calls this week, there were also questions for the ministry. The answers can be found here. If you have additional questions, please let us know or connect with your ministry consultant.
Just a reminder that we have a COVID-19 section that hosts tools and resources you may need, including policies and procedures from your colleagues that you may find helpful in adapting for your site. We’ll continue to keep you updated, and we’ll reach out soon to arrange another round of check-in calls to happen in about 2-3 weeks’ time.
Stay well, and please contact us any time. We’re here to support you through this.
Sincerely,
Your AFHTO Team