Theme 6. Leadership and governance in a changing environment

 

Presentation Details

• Date: 10/18/2016
• Concurrent Session D
• Time: 9:30am – 10:15am
• Room: Harbour C
• Style: Panel Discussion (in addition to providing information, panelists interact with one another to explore/debate a topic)
• Focus: Balance between both (e.g. Presentation of a best-practice guideline that combines research evidence, policy issues and practical steps for implementation)
• Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.)

Learning Objectives

1. The benefits of the mixed governance model
2. How our model is structured to deal with conflict of interest
3. Enabling structures we have put in place
4. How patients are involved
5. Issues where we remain challenged

Summary/Abstract

1. High board member satisfaction with 100% of board members agree/strongly agree: “The Board participation is a positive experience for me” and “Generally the Board has a good working relationship with the Executive Director and Lead Physician”
2. Ability to consistently move through the agenda
3. Success to discuss and resolve sensitive issues such as negotiating a FHT FHO Agreement
4. High FHO satisfaction with all FHO members regularly attending weekly team meetings and particpating on team projects
5. High team satisfaction with 0% turnover of IHPs since 2013
6. High patient satisfaction with 92% of patients agree/strongly agree that they would refer a friend or family member to Village FHT and 93% score for HQO Patient Engagement scores

Presenters

• Mr Dev Chopra, Board Member, Village FHT
• Dr David Verrilli, Lead Physician and Board Vice Chair, Village FHT
• Ms Diana Noel, Executive Director, Village FHT