Theme 6. Leadership and governance in a changing environment
Presentation Details
- Date: 10/17/2016
- Concurrent Session C
- Time: 4:30pm – 5:15pm
- Room: Pier 2 & 3
- Style: Presentation (information provided to audience, with opportunity for audience to ask question)
- Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
- Target Audience: Clinical providers
Learning Objectives
- Learn how a single physician leader can successfully act as a change agent and help drive others to embrace new technology and processes
- Hear how the adoption of an EMR-integrated patient engagement tool helped foster better patient-physician encounters, increased patient care consistency, and cut charting time in half
- See how an automated patient questionnaire platform is driving system-level changes including universal smoking screening and email consent, resulting in clinic efficiencies and better patient care
- Learn the key steps you can take in your own clinic to overcome behaviours and barriers to change
Summary/Abstract
Feedback from patients indicates that they feel more actively involved in their care, having the ability to express concerns on their own terms and – for some questions – in their own words. For providers, there is a significant decrease in time spent on documentation while actually having more documented in the chart. Early figures around usage indicate that there have been significant increases to population screening for smoking and the facilitation of smoking cessation.
Presenters
- Joan Chan, MD CCFP, Guelph Family Health Team
- Kathleen Vanleeuwen, BAHSc, Guelph Family Health Team